Svpsports Reviews 

70
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered an items and 5 days later they told me that it is not available - will never order again from them - too low service

Rated 1 out of 5 stars

may paiement couldn't go through during promotion, i received visa is not accepted by the shop please try anotehr card. when i contacted support, they only gave me a generic answer although the r... See more

Rated 1 out of 5 stars

You can spend thousands upon thousands of dollars and suffer through mistake after mistake, and missing items, and unfulfilled orders..... And they will still waste your time for hours if you need the... See more

Rated 5 out of 5 stars

Ordered these quickly because they had really good sales, which I’m kind of surprised because its not boxing day but definitely a good thing. I originally ordered a pair of boots for my niece they r... See more

2.8

Average

TrustScore 3 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(70)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Their clothes's poor quality and could not be real brandname products

When I searched Boy 14/16 clothing online, their website appeared with lots of items discounting attractively. I saw their stores's location in Ontario, Canada, so I thought that no-way they could be scam. I bought 22 items from their website and patiently waited for their arriving.
Finally, I received them today. At first sight of them, I know I am their victim! Few clothes looked a little ok, otherwise, their materials are very thin and bad, sewing line ugly just like clothes sold in my country's market place (I mean road-side market in Asia country, not in supermarket), and they look uglier a lot compare to their pictures in their website. All the items printed Fila or Adidas,... but look really fake!
I saw some reviews about refund problem with them so I will let these clothes for my children wear at home because, in fact, they refused to wear them to go to school.
My net payment is $192.62 and I have my lesson now.
I wish I can attach some pictures of my receipt and the clothes here and you can evaluate them by yourselves.
Don't let yourself lose money into their poor quality products, and I believe they are all fake with all their poor materials, bad printed details, and sloppy seams in these items.
I don't know why their business could stay that long there. They are selling poor and fake brand name products officially there.

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, I returned my item after few hours from receiving it, and they rejected to refund me back my money!
NEVER AGAIN!

August 22, 2024
Unprompted review
Rated 1 out of 5 stars

Exchange shipping fees

No wonder this store is as low as 3 stars!
Please do not order from them if you're living outside of Ontario Canada.

These guys promised to refund the shipping fee for an exchange of a pair of Converse that were too large. I did proceed with the exchange and I've purchased the label via their website. The lady says the fees would be refunded back to the credit card with 5 business days. I thank them for their kindness in finding resolution to the issue and for refunding the fees.

I've never received the refund.
When I called back and inquire, they literally said the arrangement and the conversation never happened.

Canada has now become a country with no backbone.
Please remain local and encourage our Canadian rooted businesses.

I'm fed up of everyone migrating to Canada, yet finding their way to pursue fraud and scamming people all day.

I will definitely not purchase from them again obviously and I will surely discourage everyone from doing so.

I will sale the shoe and make a profit out of it, by principle.

Nancy

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

The delivery system was amazing

The delivery system was amazing! I even knew the name of the delivery guy. They confirm your address and info again before the delibery, and I could put my buzzer and asked them to delivery at my door. Price was 50% off on my favorite sneakers. I'll buy again!

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

Overall good experience.

I used to buy at SVP Sports when I worked in the area and now started with on-line purchases (shoes). Orders arrived faster than I thought they would.

Choices of colours and sizes may be limited per item, but prices are great. As with all on-line purchasing, success is better if you're buying a brand & size you have experience with.

July 3, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad company

Very bad, purchased a new adidas slip on, got it online, wore it for a few days, and because of the dark color, I didn't notice that it was defective until few days later. Contacted their support, took them 5 days to respond back to my email. after few more days, they told me that, according to "their policy" since the shoes have been worn, I couldn't return them!! So, they refuse to acknowledge their shipped defective item and won't exchange or return it!! What a scam!!

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Kevin at the Vaughn location was so…

Kevin at the Vaughn location was so helpful. Being young he was not pushy for a sale and was so resourceful. He made the sale process easy. SVP spurts is lucky to have such a good salesperson

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Archit’s review

The employee that helped me was archit he was a very kind hardworking young man I recommend Svp for their kind employees and services

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend SVP sports

I highly recommend SVP sports. I usually don’t write reviews but I was so impressed with how fast I got my order and the quality of the product. I ordered Fila shoes for work because I’m a PSW but also I am in school taking the RPN program so I wanted them for placement. I only had 2 weeks before starting placement and was worried I wouldn’t get the shoes in time but it only took 4 business days to get my order. I ordered scrubs from another company before I ordered my shoes from SVP sports and I got my shoes first. I still don’t have my scrubs from scrubscanada.ca so I am honestly so super happy that I went with SVP sports for my shoes. They fit great, I got the right size and color. Exactly what I ordered and they advertised was exactly what I got. I can’t comment on how well they last because I haven’t worn them out yet but if there’s anything negative to say as I wear them, I will update my review.

January 24, 2024
Unprompted review
Rated 1 out of 5 stars

Too bad I cannot pick a Negative Star…

Too bad I cannot pick a Negative Star review for these clowns. SVP they are a bunch of clowns with Terrible customer service. I purchased some stuff online from them my order was confirmed on November 26/2023 with instructions for pickup at their store. Well today is December 05/2023 and my order is still not ready for pickup. They advertised a order pickup timeline of 2-5 days and its past with NO email confirming order is at their store for pickup. I called their customer service 3 times and all I got was BS apologies nothing else. They took my money on November 26 and still have not confirmed ready for store pickup. This company and their Customer Service staff are a bunch of clowns providing only excuses. Do yourself a fovour and buy you stuff from another company DO NOT buy from SVP.

November 26, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Great products apparently online, but very poor service. My package was allegedly delivered, i never received it. No credit nor reimbursement were provided. I will never make business with those crooks again.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely AMAZING

Absolutely AMAZING! So thrilled I got my Fila MB shoes they look amazing and fit perfectly the experience was smooth and the delivery was so fast. I will certainly be ordering more from here very soon I paid $49.99 for $100 MSRP shoes

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

Much better than initially expected!

Was skeptical at first but now they’re my go-to site for various things. One of the very few sites with sales that look too good to be true but they really are true. I’ve mad several cross-country orders with them now and all have been 10/10.

August 12, 2023
Unprompted review
Rated 1 out of 5 stars

Such a bad delivery experience.

Such a bad delivery experience.
Have I known how painful it will be, I would pass...

The price was ok, but the delivery was a nightmare...

I can only hope I will get my shoes today...

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Before I bought from SVP I had never heard of them, I was even thinking it might’ve been a scam, especially with the prices on my items so low. Nope, great company with great prices and 100% authentic products. Shipped within days and the service throughout the experience was great.
Couldn’t be happier with SVP Sports.

April 22, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look