SwagDrop Reviews 

24
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Swag Drop was able to help us on a very tight turnaround time. The team was very quick with response times, and incredibly professional throughout the entire experience. Their product was high quality... See more

Company replied

Rated 5 out of 5 stars

I have worked with Gianna Watterworth on a couple of occasions and she never disappoints. She has always made everything flawless and easy for me by sending a list and pictures of items she suggested... See more

Company replied

Rated 5 out of 5 stars

We absolutely love working with this team! Their products are always top-notch quality, and they deliver at lightning speed without ever compromising standards. Communication is seamless—super respons... See more

Company replied


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4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.6

All reviews

(24)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased 2 shirts but the sizes were…

I purchased 2 shirts but the sizes were not what I thought they would be . I contacted swagdrop and they shipped new sizes ,sent me a return slip for the others .
this all happened in no time at all . very pleased with the experiance . thank you

March 18, 2026
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Reply from SwagDrop

Thank you so much for taking the time to share this, we're really glad we could make it right quickly! We appreciate your patience and hope you enjoy the shirts!

Rated 5 out of 5 stars

Mark and Team made everything so easy

Mark and Team made everything so easy! great communication with updates, fixing any problems (Which were minimal), everything went perfectly according to plan!

December 13, 2025
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Reply from SwagDrop

Thanks so much for the kind words! It was a pleasure working with you, and we're glad everything came together smoothly. Looking forward to working together again!
Best,
Mark & Team

Rated 5 out of 5 stars

Overall really great experience

Overall really great experience, great communication, great options for gifts. We will be returning for next year's company holiday gifts!

November 11, 2025
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Reply from SwagDrop

Thank you so much, Kiersten — we really appreciate the kind words. We’re glad the experience, communication, and gift options hit the mark for you. It was a pleasure supporting your holiday program, and we’d be thrilled to help again next year.

Rated 5 out of 5 stars

Fast, reliable, & high-quality!

We absolutely love working with this team! Their products are always top-notch quality, and they deliver at lightning speed without ever compromising standards. Communication is seamless—super responsive, clear, and proactive—which makes the entire process stress-free. We’ve used them for multiple projects and every time they’ve exceeded our expectations. Highly recommend if you’re looking for a partner who combines quality, speed, and outstanding customer service.

April 23, 2025
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Reply from SwagDrop

Thank you so much, Taryn—this means a lot to our team. We’re glad the quality, quick turnaround, and clear communication came through on your projects. Appreciate the trust and look forward to the next one. —Mark, SwagDrop

Rated 5 out of 5 stars

The Dream Swag Partner!

SwagDrop is hands down one of the BEST partners I have ever worked with. Our company just went through a huge transition with four new brands, six different logos, and countless last-minute orders, and SwagDrop has been there for us every single step of the way.

Their team is unbelievably organized, creative, and reliable. No matter how complex our requests are, they make it easy. They always bring amazing options, keep everything on track, and somehow make the process fun. They take what could be a stressful situation and turn it into something exciting.

But what really sets SwagDrop apart is the people. They are genuine, kind, and thoughtful ALL of the time. They truly care about our success, and it shows in every interaction. It feels like we have our own in-house swag team because that is how invested they are in helping us look great and feel proud of our brand.

If you are looking for a partner who will go above and beyond for you, treat your brand like their own, and make you smile in the process, SwagDrop is it. We are proud to work with them and cannot imagine going through this massive rebrand with anyone else.

September 13, 2025
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Reply from SwagDrop

Angelica, thank you for the generous review and for trusting us through your multi-brand rebrand. We’re thrilled the process felt easy and organized—exactly our goal. We’ll keep earning it on every order. —Mark, SwagDrop

Rated 5 out of 5 stars

Great service

Jan and Justine were so helpful and accomodating to the changes to make sure we got what we wanted!

September 10, 2025
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Reply from SwagDrop

Thanks Joyce, you make it easy, always great working with you! Mark

Rated 5 out of 5 stars

high-quality items at a…

We received high-quality items at a competitive price on time with great customer service. I loved the responsiveness of the team

February 26, 2025
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Reply from SwagDrop

Thank you for your fantastic 5-star review! ⭐️ We’re thrilled to hear that you appreciated the quality, pricing, and on-time delivery of your order. Providing responsive, top-tier customer service is something we take great pride in, and it’s wonderful to know it made a difference for you.

If you ever need anything in the future, we’re always happy to help! Looking forward to working with you again soon.

Best,
Mark Jackson
SwagDrop |

Rated 5 out of 5 stars

Swagdrop was excellent

SwagDrop was great to work with, easy to use and our team loved their gifts. Highly recommend!

December 4, 2024
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Reply from SwagDrop

Thank you so much for your kind words and for sharing your experience with SwagDrop! We’re thrilled to hear that you found our platform easy to use and that your team loved their gifts.

Your recommendation means the world to us, and we’re so glad we could help make your gifting experience a success. If there’s anything we can assist you with in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

Service was great

Service was great! I needed a quick turn around and SwagDrop made it happen. I didn't even have time to see a sample but trusted the product and excellence was delivered! We will be back.

August 22, 2024
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Reply from SwagDrop

Thank you so much for your kind words! We're thrilled that we could meet your tight deadline and deliver a product you're happy with. It’s great to hear that your trust in us was rewarded with excellence. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Swag Drop is so helpful!

Swag Drop was able to help us on a very tight turnaround time. The team was very quick with response times, and incredibly professional throughout the entire experience. Their product was high quality, and they made our vision become a reality. We are so happy with how our water bottles turned out, and cannot wait to work with them again in the upcoming years for future events. Thanks for everything Swag Drop!

April 29, 2024
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Reply from SwagDrop

Thank you, best of luck with your fabulous event!

Rated 5 out of 5 stars

Customer service by Zahira

Customer service by Zahira, Account Manager, was excellent and she kept me involved throughout the entire order process.

March 21, 2024
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Reply from SwagDrop

Thank you for your feedback, we always love to keep clients in the know on how their project is progressing.

Rated 5 out of 5 stars

Great service!

Quick response, great service and good quality!

January 16, 2024
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Reply from SwagDrop

Thank you Sophie, always a pleasure working with you.

Rated 5 out of 5 stars

They were attentive to our needs and…

They were attentive to our needs and were able to ship our order to us very quickly. Gianna was amazing, she was on top of everything and made the whole experience easy.

October 31, 2023
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Reply from SwagDrop

Thank you so much for taking the time to leave us this wonderful review! We are thrilled to hear that you were satisfied with the promptness of our service and the attentiveness we strive to provide to our customers.

We're here for you anytime and look forward to serving you again in the future. Thank you for choosing us and for sharing your positive experience with others.

Rated 5 out of 5 stars

I have worked with Gianna Watterworth…

I have worked with Gianna Watterworth on a couple of occasions and she never disappoints. She has always made everything flawless and easy for me by sending a list and pictures of items she suggested which made it easy to present to my client.
She was very quick to respond and patient with many changes. I highly recommend SwagDrop!

October 20, 2023
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Reply from SwagDrop

"Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear about your positive experience with our SwagDrop team. Your feedback is greatly appreciated and it helps us continue to improve and serve you better. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out. Thanks again and we look forward to serving you in the future!"

Rated 5 out of 5 stars

Great products

Great products, delivered on time and great customer support and service.

October 20, 2023
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Reply from SwagDrop

Always a pleasure working with you, be well !

Rated 5 out of 5 stars

Thank you Zahira

Zahira was very attentive and stayed on top of every change and pivot!

June 19, 2023
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Reply from SwagDrop

Thank you for the feedback! It was a pleasure working with you.

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