I completed a form for comparing energy prices in early September. They suggested I switch from Octopus to British Gas as my current contract was ending.They said I would save on my direct debit. I... See more
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See what reviewers are saying
After a Brilliant deal arranged by Michael "Virgin" Totally have left me hanging. Something told me something wasn't right after NiL correspondence Only a Contract I've waited how believing my New Bro... See more
Great customer service !! Top deal found. I'm not very technical & understand zero about broadband/fibre etc ... but the customer service rep (forgotten his name) was great and explained everything in... See more
The gentleman l spoke with explained all the questions l had exquisitely. I was able to choose a provider at the end of the conversation.but yet to receive my broadband router. The waiting period suck... See more
Company details
Written by the company
Swap Your Bills To A New Provider and Save Money. Compare The Top Providers for Broadband and Energy.
Contact info
United Kingdom
- hello@swapmybills.com
- swapmybills.com
4.0
Great
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to talk too and very helpful
September 18, 2023
Great service
September 18, 2023
A friendly,professional and…
A friendly,professional and knowledgeable staff member dealt with my enquiry
September 7, 2023
They really went above and beyond to…
They really went above and beyond to help me with my broadband.wonderful.
September 4, 2023
Unprompted review
Who are you and what have you done
September 6, 2023
Helpful customer service
The guy I spoke to on the phone answered all my questions, as a first time broadband buyer settled any worries and found me the best deal super helpful and quick.
September 12, 2023
Excellent service thankyou
September 11, 2023
Easy to understand
September 11, 2023
Not happy as I was told it would be…
Not happy as I was told it would be easy to set up my broadband as a previous tenant at the address had been on virgin media but I can't find where so up to yet I still have no broadband
September 10, 2023
I got a call back very soon after…
I got a call back very soon after request and was very helpful and informative.
September 3, 2023
Excellent service
Really nice service and explain everything in detail. Making it easier to make sure you have the right deal available.
September 7, 2023
When I could hat the lady was…
When I could hear what the lady was saying it went smoothly but it is so annoying hearing all the other sales personnel's conversations you think with all the technology they have today you could cut out background noise
September 7, 2023
Really friendly and helpful not a…
Really friendly and helpful not a feeling of being pressured into taking the offer
September 7, 2023
I was turned down because I have very…
I was turned down because I have very low income and I was told everything was fine so I was misled
September 7, 2023
Very straightforward process
Very straightforward process, good help with finding a cheaper broadband provider and getting a cheaper rate.
August 29, 2023
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