I completed a form for comparing energy prices in early September. They suggested I switch from Octopus to British Gas as my current contract was ending.They said I would save on my direct debit. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After a Brilliant deal arranged by Michael "Virgin" Totally have left me hanging. Something told me something wasn't right after NiL correspondence Only a Contract I've waited how believing my New Bro... See more
Great customer service !! Top deal found. I'm not very technical & understand zero about broadband/fibre etc ... but the customer service rep (forgotten his name) was great and explained everything in... See more
The gentleman l spoke with explained all the questions l had exquisitely. I was able to choose a provider at the end of the conversation.but yet to receive my broadband router. The waiting period suck... See more
Company details
Written by the company
Swap Your Bills To A New Provider and Save Money. Compare The Top Providers for Broadband and Energy.
Contact info
United Kingdom
- hello@swapmybills.com
- swapmybills.com
4.0
Great
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very useful
September 5, 2023
Very helpful and friendly and helpful…
Very helpful and friendly and helpful straight away no problems at all
August 28, 2023
You was so fast just waiting to get set…
You was so fast just waiting to get set up now
August 28, 2023
Spoke to lovely guy
Spoke to lovely guy, didn't rush... Didn't feel pressured...had great outcome ..
August 31, 2023
Very helpful and informative
Very helpful and informative. Very polite and did not feel rushed into my decision. Good advice given. Overall a very good experience. Would highly recommend .
August 21, 2023
Helpful and recommended new Broadband…
Helpful and recommended new Broadband Provider saving me money monthly.
August 17, 2023
So quick and easy all done within 15…
So quick and easy all done within 15 mins. Quick reaction with Emails. The operator was so easy to communicate with.
August 22, 2023
Great customer service
The experience made good due to a good customer service , prompt answer to my query, a good and clear explanation of what to expect from a new service provider.
August 21, 2023
Great service
Very helpful friendly and straight forward.person who delt with me explained in detail what I was getting and paying for 10/10
August 8, 2023
Very helpful and professional.
August 6, 2023
Good service
July 27, 2023
I was passed onto Virgin Media but…
I was passed onto Virgin Media but their app was crap, and their technical staff was just has bad. You couldn't speak to a supervisor or anyone else in authority. More importantly they will not accept my cancellation request, even I have received no equipment, apart from whatever their men were doing outside of my home, I was given no paperwork or anything to sign.
August 3, 2023
Bet good very helpful.
July 24, 2023
Very quick and easy to get a quote
Very quick and easy to get a quote, fast delivery and good overall service. Easy to set up by myself by using the eero app. Good overall connection through my small home
July 31, 2023
Did everything for me
Did everything for me. Very pleasant and nothing seemed to much trouble
July 25, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.