I completed a form for comparing energy prices in early September. They suggested I switch from Octopus to British Gas as my current contract was ending.They said I would save on my direct debit. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After a Brilliant deal arranged by Michael "Virgin" Totally have left me hanging. Something told me something wasn't right after NiL correspondence Only a Contract I've waited how believing my New Bro... See more
Great customer service !! Top deal found. I'm not very technical & understand zero about broadband/fibre etc ... but the customer service rep (forgotten his name) was great and explained everything in... See more
The gentleman l spoke with explained all the questions l had exquisitely. I was able to choose a provider at the end of the conversation.but yet to receive my broadband router. The waiting period suck... See more
Company details
Written by the company
Swap Your Bills To A New Provider and Save Money. Compare The Top Providers for Broadband and Energy.
Contact info
United Kingdom
- hello@swapmybills.com
- swapmybills.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful brilliant to chat to..
I'm still waiting for my router to…
I'm still waiting for my router to arrive. 12 days now. Not good.
The man I spoke with was very helpful…
The man I spoke with was very helpful and explained everything plainly and the best part was I got sorted with my internet
Miss leading sale
Easy to swap and quick
Easy to swap and quick. No hassle the lad who came to fit it was brilliant
Clear conversation with the person I …
Clear conversation with the person I spoke to. He understood my needs and recommended the best option. Prompt service afterwards.
Efficient, patient and friendly staff
My enquiry was dealt with by a young man who was effficient, patient and friendly. He gave me all the information I needed to make my decision to swap my broadband and searched and found a company on my behalf.
Very helpful and friendly service
Good service
Exactly service from start to finish
I made an account with them and virgin…
I made an account with them and virgin media stayed in all day Thursday. Long story short they took the wrong address and now it’s a big mess sorting it out.
I went on go compare and they showed me this great deal, so great that it’s gone to the wrong house and now that I’m trying to change it i get transferred 20 times and I have some people on virgin hanging up and avoiding my problem not escalating it to management they are pirates.
Very polite and helpful
It's now Saturday and I was supposed to…
It's now Saturday and I was supposed to get my broadband on Thursday...not happy
Quick and easy
Iv tried my best to change over but…
Iv tried my best to change over but can't find the broadband company's that help with disability benefits iv got Copd, lung disease, Anxiety, depression, ptsd,I have my own health worker probly should get her to help as I'm getting nowhere. Thanks Anyway.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








