I completed a form for comparing energy prices in early September. They suggested I switch from Octopus to British Gas as my current contract was ending.They said I would save on my direct debit. I... See more
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After a Brilliant deal arranged by Michael "Virgin" Totally have left me hanging. Something told me something wasn't right after NiL correspondence Only a Contract I've waited how believing my New Bro... See more
Great customer service !! Top deal found. I'm not very technical & understand zero about broadband/fibre etc ... but the customer service rep (forgotten his name) was great and explained everything in... See more
The gentleman l spoke with explained all the questions l had exquisitely. I was able to choose a provider at the end of the conversation.but yet to receive my broadband router. The waiting period suck... See more
Company details
Written by the company
Swap Your Bills To A New Provider and Save Money. Compare The Top Providers for Broadband and Energy.
Contact info
United Kingdom
- hello@swapmybills.com
- swapmybills.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Let Down Badly not fare on Customer nor who arrange this with myself
After a Brilliant deal arranged by Michael "Virgin" Totally have left me hanging. Something told me something wasn't right after NiL correspondence Only a Contract I've waited how believing my New Broadband/TV was to be fitted Today. Sadly I had to chase this not a word not a thought for me Excited already mentioned much needed Internet so now I've to go threw again looking for Deal's so Left with NOTHING also Credit check not the issue JOKE left with Nothing How Sad NiL email letting me know
The operator who delt with me was…
The operator who delt with me was brilliant. Made everything easy to understand and got me the best deal. Very polite and helpful young lady
What a mess !
I didn’t get the plan I wanted and explained some issues with the connection plan .
But that wasn’t taken on board and now I’m trying to sort out myself without much luck .
So far so good not connected yet
The company was extremely helpful.
Staff were pushing me into a service I…
Staff were pushing me into a service I don't want
I needed the lowest price broadband…my experience with brand band deal offer
I needed the lowest price broadband deal as I am on benefit and pension and we are all in financial crisis so I did not think the offer I was given was low enough for me to afford thank you
To have someone being very halpful…
To have someone being very halpful patient and polite
Not what I wanted
Got the date wrong and arranged the…
Got the date wrong and arranged the swap a month before contract ended.
Well informed customer service rep
Well informed customer service rep. Found a much better deal and completed process
Excellent knowledge of various current…
Excellent knowledge of various current offers for broadband etc..helped me with my requirements and did not push any single service provider.
Great Service very helpful 5 stars
Was told new driveway wouldn’t be dug…
Was told new driveway wouldn’t be dug up to put cable in. Was lucky installer called me otherwise would be suing company. Wrong information just to get a sale. Cancelled install waste of time
Swap my bills found me the best deal in…
Swap my bills found me the best deal in my area.
Thanks guys!
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