While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I run two large websites with Cloudabove and genuinely can't fault them. I've been with them 5 years and whenever I've needed help sorting something out, the team have always come back to me quickly a... See more

Rated 5 out of 5 stars

My Sister and myself have an account each with them, a little confusion arose and the team we dealt with were so very helpful, supportive and understanding, sort everything promptly and courtesy. Tha... See more

Rated 5 out of 5 stars

Cloudabove have been supporting me since 2023 and their service has been consistently efficient, professional and responsive. The team are friendly and really care about their customers, taking the ti... See more

Rated 5 out of 5 stars

I wish I could give this company more than 5 stars. I moved my web and email hosting to them several years ago after getting too fed-up with awful service from 1and1 (now Ionos). I switched to cloudab... See more

Company details

  1. Web Hosting Company

Written by the company

We operate an extensive product portfolio ranging from simple shared hosting to complex web clusters for business. Register a domain with us, host your blog, drive your business with a VPS or let us run your world with a High Availability cluster.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can't give enough stars

I can't give enough stars. I was with SW Broadband years ago before they became CloudAbove and recently rejoined as a customer as I started a new company during the 2020 lockdown. The customer service is just incredible. If I have any questions they are always answered really quickly and their knowledge of wordpress, woocommerce and the associated plugins is incredible. Thanks CloudAbove.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Expert services expertly delivered

The whole team at Cloud Above exemplify what customer service should be about. The genuinely care about their clients businesses and websites and offer an approachable, helpful, friendly and outstandingly knowledgeable service.

Quite frankly, there aren't enough start on TrustPilot to adequately reflect just how good CloudAbove are.

No matter how big or small your hosting requirements, Cloud Above has a package that will suit, and you'll nver regret moving across to a hosting company that actually cares.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Delighted!

Good technical advice and efficient installation. Wonderful to be on superfast mobile broadband after our paltry 0.75Mbps land line!

October 7, 2017
Unprompted review
Rated 5 out of 5 stars

Very good customer service, excellent services offered

I have been with Swbroadband for a year or two now, every time without fail they have responded to support requests very very quickly and have provided me with a great service. Always make you feel like you are their only customer and are more than happy to help you with issues. They offer a great service for websties, dedicated and virtual private servers as well as domain hosting and are always happy to help. Lowest prices i have seen and i have been through several different companies in the past. SW Broadband sought me out when i was looking for a new provider on twitter and i have never looked anywhere else

October 15, 2014
Unprompted review
Rated 5 out of 5 stars

Incredible support - first rate

I've used them with multiple businesses for a number of years including hosting a worldwide used application. Ryan is incredibly attentive and always happy to help, regardless of the time of day.

June 9, 2014
Unprompted review
Rated 5 out of 5 stars

Can't recommend SW Broadband enough

Up until last year, we used a mixture of Dreamhost, Rackspace and other large hosting companies for a range of websites.

The problem I've found with almost all hosting companies we used previously is that the level of flexibility is limited and support is only given in working hours (problem if a US host and UK company) and rarely do you get an immediate response.

After tweeting about 123-Reg's recent VPS launch, I was mentioned by a hosting company in Cornwall called SW Broadband (swbroadband.co.uk). Hesitant to change to a new host I'd never used before, I signed up for a month free trial and was consequently blow away by the value for money and friendly, knowlegeable support. To mention a few of the perks: complete control VPS, dedicated RAM, monitoring + sms alerting, support via email / phone / skype 24/7.

Ryan, the brains at SW Broadband, is really approachable and I find it invaluable to have the same person you can talk to if there is a client query / issue. Over the past couple of weeks there are dozens of e-mails where he's advised me on PCI compliance, Magento hosting, dedicated SQL servers and DNS.

I can't recommend SW Broadband enough to other developers or companies looking for a reasonably priced UK-based VPS server.

October 31, 2013
Unprompted review
Rated 5 out of 5 stars

At last good web-hosting

I have looking for reliable and good customer service web-hosting for long time, I have been hosting websites for long time, and in this long time I have been with large hosting, small one, in UK , in USA , in India, in Germany , and a lot more, none of them offered the customer service I got from SWbroadband, ( I have VPS) and the prices are so affordable,
I highly recommend this hosting

September 10, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look