Sweet One Confectionery Reviews 182

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Have ordered from Sweet One on several occasions. The ordering process is super easy, always delivered quickly and the sweets are ALWAYS so tasty! Customer service is on point, prompt replies and noth... See more

Rated 4 out of 5 stars

I enjoyed the order however I did order tongue painters and peach rings thinking they’d come separately but they were in the same bag. Just some feedback, I maybe missed it somewhere if I had to req... See more

Rated 5 out of 5 stars

My first time shopping with Sweet One and I'm certainly going to be heading back to their website. The website is easy to use, has a great choice and the entire process of ordering and paying etc wa... See more

Rated 5 out of 5 stars

I’ve used Sweet one since the beginning, and I have to say they are my favourite! Their range of products is very good, they are fantastic at contacting you if and when needed, delivery is always as d... See more

Company details

  1. Confectionery

Written by the company

Here at Sweet One we have a passion for bringing you all of the best sweet treats. We specialise in Pick n Mix and all of the most hard to find American, Aussie & New Zealand goodies! To place an order please just visit our website www.sweet-one.co.uk. If you have ordered from us before, all feedback is really appreciated!


Contact info

4.1

Great

TrustScore 4 out of 5

182 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Says if place order over £30 get next…

Says if place order over £30 get next day, 3 days late, cant speak to anyone directly as says order fulfilled but clearly not ! No customer service at all! Placed order so would be here by certain day and now i have no idea if its even coming at all.

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent fast service

Excellent fast service ! My brother loved his birthday present and the kids loved the 1kg bag ! Text sent when order was left by door can’t wait to order again !!

April 7, 2022
Rated 4 out of 5 stars

I enjoyed the order however I did order…

I enjoyed the order however I did order tongue painters and peach rings thinking they’d come separately but they were in the same bag. Just some feedback, I maybe missed it somewhere if I had to request separate packaging

Definitely ordering again. Really like the sweeties

March 17, 2022
Rated 1 out of 5 stars

I was scammed u want free sweets and…

I was scammed u want free sweets and free postage this is ridiculous .

March 9, 2022
Sweet One Confectionery logo

Reply from Sweet One Confectionery

Hi Phoebe, I can see that your order was sent out to you on Monday and arrived with you yesterday. Can you please let me know how you have been scammed and I will be happy to look into this for you?

Rated 5 out of 5 stars

Top Quality

Top quality pick and mix and a great delivery service highly recommend Sweet One Confectionery

March 6, 2022
Rated 5 out of 5 stars

Use to get delivered straight from the…

Use to get delivered straight from the company liked the personal touch, but now delivered by DPD , still good but not the same personal touch , but I will still give 5 * as there products are fresh and delicious, well worth the money.

February 21, 2022
Sweet One Confectionery logo

Reply from Sweet One Confectionery

Hey Sara, thank you so much for the kind review! Just wanted to let you know that we do still deliver ourselves locally. If you select the DPD option rather than local delivery at checkout from time to time we might miss it and it gets sent out with DPD instead

Rated 5 out of 5 stars

My first time shopping with Sweet One…

My first time shopping with Sweet One and I'm certainly going to be heading back to their website. The website is easy to use, has a great choice and the entire process of ordering and paying etc was simple. The order arrived very quickly and I was kept informed from order receipt, departure through to delivery. Great tasting sweets too.

Thank you all involved and anyone thinking of using Sweet One should do so.

February 13, 2022
Rated 4 out of 5 stars

Very fast and efficient delivery

Very fast and efficient delivery. One star missing because there were no strawberry jelly in my package which is my favourite. BUT all and all a very good experience with fresh sweets and very nice packaging!

February 2, 2022
Rated 5 out of 5 stars

Fast delivery and good products

Fast delivery, great product and good customer service. Ordered on a Sunday night, it was dispatched Monday and I received on Tuesday. Emailed to
Ask about a certain other imported product and I received a response within the hour. Items where bubble wrapped and with no damage. Great company and will order from them again.

January 11, 2022
Unprompted review
Rated 2 out of 5 stars

So your telling me I spent £6 on…

So your telling me I spent £6 on something that had less sweets than a pack of tictaks anyone who sees this I don’t recommend buying from them

January 5, 2022
Sweet One Confectionery logo

Reply from Sweet One Confectionery

Hi there, looking at your order I can see that you spent £1.29 on sweets and £4.99 on postage. I sincerely apologise that you are not satisfied but the postage fee is just for the postage itself and doesn’t include sweets.

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