Excellent choice of products, great sales and fast international shipping are what makes this store a good one. What I didn't like was rather expensive international shipping that increases with t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
SWEETCARE | Cosmetics, Fragrances, Makeup & Haircare |*| With over 650 Skincare, Fragrance, MakeUp & Hair Top Beauty Brands, All Must-Haves, Best Offers, Free Delivery & Free Samples, Treat Yourself, Family and Friends. |*| Over 25.000 Products 100% Genuine. |*| Register and Enjoy Special Discounts.|*| Meet the exclusive Brands' Loyalty Programs available at SweetCare. |*| Join as many as you wish and earn rewards on every purchase of your favourite brands. |*| Get the Personalized Treatment and Routine You Deserve through our expert-led guidance from pharmaceutical experts, beauty advisors and dermo-counselors. |*| Have access to exclusive limited-edition Sweet Boxes, for every concern. Our Beauty Boxes are the perfect place to start your beauty regime with top brands at a super affordable price. |*| Refer your friends: Get €5 and give €10 in just 3 easy steps! Share your code with your friends, for each friend you add, you get €10 on your next order. |*| Get access to more than 1000 beauty and wellness editorial publications written by experts and brands specialists. |*| Try make-up products before you buy with our Virtual Try-On tool. Online skincare diagnosis and fragrances quizz. |*| Categories: skincare, body care, dermatological, post-surgical, makeup, haircare, healthcare, sun & tan, beauty tools, fragrances, health supplements, pet care.
Rua Prof. Duarte Leite 203 5E, 4200-270, Porto, Portugal
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the only system that works for me removing and keeping my melasma and dark spots away!! And bonus it reduces my fine lines and wrinkles too!

Reply from SweetCare
I was scared of ordering from this page at firsts but it arrived SO much earlier than I thought, everything perfect and AMAZING prices, will order again soon

Reply from SweetCare
My order arrived in perfect condition and very quickly all the way to Mexico. I really appreciate that they ship worldwide — that’s such a big plus! The perfume I bought isn’t available in my country yet, so I was pleasantly surprised to get it so fast and at a great price. Excellent service, competitive prices, and reliable international shipping. Highly recommended!

Reply from SweetCare
I love the variety of products you have, and I hope you add even more!

Reply from SweetCare
I fell in love with a few Isdin products while visiting Spain and was disappointed to think that I would not be able to procure them in Canada. Enter Sweetcare! They offer a jaw dropping selection of products from Europe. The customer service experience was flawless and my products arrived in great condition.

Reply from SweetCare
The product - Erexon - did nothing for me. I closely followed the instructions and met all the requirements but it did nothing at all.

Reply from SweetCare
I had a really positive experience with Sweetcare’s customer service. My package was delivered incorrectly, and even though it was a long process to get my money back, their customer service was always friendly and tried to solve the problem. They were also quick to respond. I eventually got my money back and ordered the product again, which arrived very quickly.

Reply from SweetCare
The product is well packed and delivered on time and with care. The product is legit. Thank you.

Reply from SweetCare
I was somwhat nervous ordering from a company based in Portugal but I needn't have worried. The entire process was painless and I received regular updates about my consignment which arrived safely, well packaged and in good order. Seeetcare are a legitimate company trying their best to delight customers.

Reply from SweetCare
Trustworthy company. Receive my order in good condition and very quickly.

Reply from SweetCare
Excellent product range, delivery earlier than expected. Products seem good.

Reply from SweetCare
Bought two face cremes, with a whopping discount, 50%! Amazing quality, and fresh product too, I think they store everything properly, because I used the product before and I can see that its just perfect. Also was surprised that they deliver internationally, so u suggested stope to my mother, who is in France. Will definitely be purchasing again!!

Reply from SweetCare
Delivery was handled well and the product was delivered in good condition even though it was shipped from Europe to my country here in Philippines.
I just wish that they pack it more securely though since it's internationally shipped.

Reply from SweetCare

Reply from SweetCare
Disappointed – Order Cancelled Due to Their Error
I placed my first order during a promotional campaign, paid in full, and received confirmation. Then the company cancelled it, citing a “technical error” on their website. The refund was automatic, but that’s not enough.
The mistake was entirely on their side — I didn’t cancel, and I followed all conditions. Yet I lost access to the discounted price and wasn’t offered any way to reorder under the same terms. A refund doesn’t fix the inconvenience or the missed opportunity.
If a retailer confirms an order and takes payment, they should honour it — or at least offer compensation or a chance to reorder at the same price. This experience was frustrating and disappointing.

Reply from SweetCare
I placed an order on this website and paid in full through Klarna (order #1551694, €140.25). Right after payment, I received an automatic email saying “Payment error, finish your payment,” even though Klarna confirmed my transaction.
I contacted the company five times: three times via their contact form (using two different email addresses) and twice directly from my email provider. One of my messages was even returned by Mailer Daemon, saying my address had been blocked by their system.
After hours without any reply, I cancelled my order and asked them not to process the payment, which is still pending on Klarna’s side. Seeing another customer report that this company withdrew money a week after cancellation makes me very concerned.
This was my first and naturally my last order with this website. Their lack of response and the fact that they block customer emails is completely unacceptable.

Reply from SweetCare
Great products and prompt delivery

Reply from SweetCare
This site is amazing everything available with great price and amazing delivery offers

Reply from SweetCare
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.