Bought a deal for a restaurant that cancelled the same day. This deal is limited because it is a "Julefrokost" menu. I was furious and wanted my money back because the carelessness of the restaurant.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Super god service når man har behov for det og super god dels
Company replied
Excellent deals and quick service!
Company replied
Good offers and secure
Company replied
Company details
About Sweetdeal
Written by the company
Sweetdeals fornemmeste opgave er at sikre vores kunder de bedste tilbud og oplevelser til de bedste priser - uden at gå på kompromis med kvaliteten.
Hvad enten du har lyst til at gå på restaurant, nyde en ferie eller forkæle dig selv med en wellness-behandling, finder du de bedste deals med op til 70% i rabat.
Sweetdeal gik online den 16. august 2010, og har siden indtaget Danmarks største markedsandel som udbyder af deals. Sweetdeal formidler tilbud og kampagner på vegne af andre virksomheder i en tidsbegrænset periode.
Der findes også en helt ny app, så kunderne altid har de gode tilbud og værdibeviserne lige ved hånden.
Hvad enten du har lyst til at gå på restaurant, nyde en ferie eller forkæle dig selv med en wellness-behandling, finder du de bedste deals med op til 70% i rabat.
Sweetdeal gik online den 16. august 2010, og har siden indtaget Danmarks største markedsandel som udbyder af deals. Sweetdeal formidler tilbud og kampagner på vegne af andre virksomheder i en tidsbegrænset periode.
Der findes også en helt ny app, så kunderne altid har de gode tilbud og værdibeviserne lige ved hånden.
Oplev mere - Betal mindre
Written by the company
- Vi er ved telefonen og klar til at hjælpe vores kunder, alle hverdage ml. kl. 10.00 og 15.00.
Vi har de vildeste tilbud året rundt
Der er noget for alle og gaven du kan printe 5 minutter før du skal ud af døren.
Der er >1 mio. andre Sweetdealere derude der har prøvet vores oplevelser til det halve - og de fleste er fuldt tilfredse her på trustpilot.
Contact info
Frederiksholms Kanal 4B, 1220, København K, Denmark
- 8282 0004
- kundeservice@sweetdeal.dk
- sweetdeal.dk
3.9
Great
12K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sweetdeal
Hej Anne Mette.
Mange tak, det sætter vi stor pris på.
Mvh.
Sweetdeal
Sweet deal er troværdig sted at handle…
Sweet deal er troværdig sted at handle og meget vigtig er at man kan komme i kontakt med kundeservice på telefon
June 27, 2022
Reply from Sweetdeal
Hej Stella.
Vi sætter stor pris på din anmeldelse, og vi er glade for, at du har benyttet dig af vores telefoniske kundeservice.
Mvh.
Sweetdeal
I can't click into the deals I have…
I can't click into the deals I have bought to fetch the documents from iPhone, although I have logged in my account. Luckily the documents were sent to my emails otherwise it would be very embarrassing.
May 17, 2022
Reply from Sweetdeal
Hi Christina.
We are glad to hear that you found your vouchers in your e-mail inbox.
We are sorry to hear that you could not download the voucher from your Sweetdeal profile. Fortunately this is not a general issue so it should be possible in future situations.
Mvh.
Sweetdeal
Det var Super let at købt Deal :-)
March 30, 2022
Reply from Sweetdeal
Hej Anette.
Det er bare dejligt, at det var super let at købe en deal.
Mvh.
Sweetdeal
Reply from Sweetdeal
Hi Marit.
We are happy to hear that you found the right deals for you.
Best regards
Sweetdeal
Original voucher didn't work
February 26, 2022
Reply from Sweetdeal
Hi Hamish.
We are sorry for the inconvenience with your voucher.
I can see that our customer support have helped and solved the issue regarding your voucher, we hope that you find something that peaks your interest on our site.
Best regards
Sweetdeal
Reply from Sweetdeal
Hej Lizza.
Skønt at vi har super gode deals.
Mvh.
Sweetdeal
Det var let at bestille varen
December 14, 2021
Reply from Sweetdeal
Hej Jane.
Dejligt at høre.
Mvh.
Sweetdeal
All of a sudden started spamming me…
All of a sudden started spamming me with emails. Tried to unsubscribe multiple times. Never signed up, don't know where they have my mail from and sure as hell can't get rid of them again.
November 19, 2021
Unprompted review
Reply from Sweetdeal
Hi Morten.
We are sorry to hear about the inconvenience with our newsletter. We would like to look further into this matter, please write an e-mail to Sweetdeals customer service (kundeservice@sweetdeal.dk) with the e-mail address you have received the newsletter on. We will pass it on to marketing who will look more thoroughly into it.
Best regards
Sweetdeal
It is not possible to book the deal…
It is not possible to book the deal since 2 deals that we tried to book, it turned out to be fully booked during the weekend. One deal that we book for julefrokost, we ping pong the email since no phone or online booking. We are very upset.
November 13, 2021
Reply from Sweetdeal
Hi Sweetdeal customer
We are sorry to hear that you are having trouble with booking your voucher. Please contact Sweetdeal customer service at kundeservice@sweetdeal.dk and we will assist you on making your booking.
Best regards
Sweetdeal
Super deal 👍🏻😊
October 12, 2021
Reply from Sweetdeal
Hej Marie.
Super dejligt, at du fik fingrene i en super deal.
Mvh.
Sweetdeal
for bøvlet at udskrive fire billetter,-…
for bøvlet at udskrive fire billetter,- burde kunne gøres i et hug.
September 23, 2021
Reply from Sweetdeal
Hej Svend.
Vi beklager, hvis du har haft udfordringer med at printe dine værdibeviser og er uforstående over for din anmeldelse, da det umiddelbart ikke har noget med din ordre hos os at gøre?
Mvh.
Sweetdeal
The delivery time was far too long…
The delivery time was far too long after payment was made.
August 27, 2021
Reply from Sweetdeal
Dear Mary.
The delivery time is always stated in the deal description before the purchase is completed, and we apologize if you have not been aware of this.
Kind regards,
Sweetdeal
Great service !
August 15, 2021
Reply from Sweetdeal
Hej JC.
Vi er MEGET kede af, at du vælger at lave en dårlig Trustpilot, i stedet for at kontakte vores kundeservice.
Vikan se at du har en Hotmail, og dette domæne er ikke glade for vores e-mails og afviser dem ofte, inden de overhovedet kommer ind i indbakkerne. Ellers er de typisk at finde i spam/uønsket post/reklamer.
Dine værdibeviser er gensendt d.d. Husk, at hvis du har en Sweetdeal Profil, kan du logge ind på vores hjemmeside og hente værdibeviserne der.
https://www.sweetdeal.dk/customer/account/login/
Mvh.
Sweetdeal
Alt for lang leveringstid på et lille…
Alt for lang leveringstid på et lille og enkelt produkt som en magnet.
August 10, 2021
Reply from Sweetdeal
Hej Zubair.
På værdibeviset kan du se forventet leveringstid samt hvem du skal kontakte hvis produktet ikke modtages rettidigt, da det er dem som fremsender produktet og Sweetdeal der formidler dealen.
Denne information stod også i dealbeskrivelsen inden du gennemførte købet, og vi beklager, hvis du ikke har været.
Mvh.
Sweetdeal
Top mad og betjening.
August 9, 2021
Reply from Sweetdeal
Hej Britt.
Det glæder os, at du havde en god oplevelse hos vores partner.
Mvh.
Sweetdeal
Reply from Sweetdeal
Hej Liselotte.
Tak for de 5 stjerner, det er vi glade for.
Mvh.
Sweetdeal
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.