Drone Sales UK are a great company to work with. Following a crash with my drone, they initially inspected it to confirm the damage and quoted for the repair. Their report was very detailed and... See more
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Absolutely excellent service from start to finish. I sent my drone in for repair after crashing it, and once again they went above and beyond. The whole process was incredibly quick, communica... See more
Company replied
Excellent service. Emailed to enquire about product prior to purchase and received really good and accurate advice. Product itself arrived in really good time and well packaged. Plug was missing but a... See more
Company replied
I reached out to Swellpro Uk when my Spry+ motors wouldn’t engage or respond to the controller. They answered very quickly & after looking at a screenshot of the info on the controller they immediat... See more
Company replied
Company details
Written by the company
Drone sales, servicing and after sales support packages. DJI & Autel Resellers & UK & European Distributor & Service Centre for the Swellpro range of waterproof drones and accessories
Contact info
Chesil House, Dorset Innovation Park, DT2 8ZB, Wool, United Kingdom
- 01305 300413
- hello@dronesales.co.uk
- swellpro-uk.co.uk
4.6
Excellent
181 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Really good service
I needed some outdated attachment for a Splashdrone 3+, and Nicholas Spence was great at helping me find a solution
April 5, 2024
Unprompted review
Excellent service
Excellent service, I really appreciated the quick response! Nicholas is awesome!
March 11, 2024
Unprompted review
Very good could do with being cheaper…
Very good could do with being cheaper but overall good
February 21, 2024
Reply from Drone Sales UK
Thank you for your feedback Mr Grinley, I understand your frustration, hopefully pricing will settle soon and go down again. In the meantime we are happy for you to call to get a better price.
Shipping with a post office is chaos
February 24, 2024
Reply from Drone Sales UK
Thank you for your feedback Frere, since Brexit it is difficult, we sent the order the same day, it got stuck in customs even though we paid your tax in advance, maybe the Post Office deserves 1 star.
Very helpful and puts effort in to help
February 6, 2024
Unprompted review
Excellent service!
January 9, 2024
Swell pro SD4 drone experience
Immediate response ,good expertise on SD swell pro drones ,quick delivery -it was a joj to work with
January 19, 2024
Unprompted review
Reply from Drone Sales UK
Thank you for your kind words Samo
SPRY+
Swell Pro UK helped me around my SPRY+ in an intelligent and precise
way. And they were fast !
January 14, 2024
Unprompted review
Reply from Drone Sales UK
Thank you Andres
Sometimes 1 + 1 = 1
Placed 1 order for 1 motor as it was on sale. Payed incl p&p. Done. But 1/2 a day later decided I might as well get a set of propellers. Contacted them on chat and sure enough could still add the props for the same p&p.
Good thing P&P is pretty high. Quick delivery and well packed. Installed the motor all working great. All round very happy experience.
January 6, 2024
Reply from Drone Sales UK
Always happy to accomodate this sort of thing to make it cheaper for you.
Good and fast delivery 👍
November 23, 2023
SplashDrone 4
We are quite happy with the drone although we just started to flying it.
SwellPro costumer service was also very fast in responding when we had issues with the app and they were keen to provide feedback to all our questions. I would definitely recommend it.
November 22, 2023
Unprompted review
I ordered a lipo battery and expected…
I ordered a lipo battery and expected that it would take week to deliver because of all regulations .
I only took 2 days.
I was very surprised !,,
Very fast delivery from UK to Holland.
October 31, 2023
Reply from Drone Sales UK
Thank you Jan, we can ship batteries to EU relatively easy now.
Reply from Drone Sales UK
Thank you Bryan
It would be wise to have a distributor…
It would be wise to have a distributor on mainland europe to avoid all this customs hassle.
October 7, 2023
Reply from Drone Sales UK
Hi Kim, thank you for your feedback, but just so you know that we are not the manufacturer, we are just a shop in UK and since Brexit it is hard to ship to EU, please may I say it is beyond our control and if this is your reason for dropping my review by 2 stars that maybe you can adjust the stars please? Of course if there are other issues then I can address them to. Which ever way I am grateful for your order and review, thank you
Reply from Drone Sales UK
Thank you Marc
Great product and support!
September 15, 2023
Unprompted review
Reply from Drone Sales UK
Thank you Matthias
Great communication
Great communication, swift delivery and a very well made product! 👌
September 6, 2023
Reply from Drone Sales UK
Thank you Ryan, hope you enjoy the experience
Excellent communication and quick turn…
Excellent communication and quick turn around, highly recommended.
September 8, 2023
Unprompted review
Reply from Drone Sales UK
Thank you Scott
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