Drone Sales UK Reviews 

181
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Drone Sales UK are a great company to work with. Following a crash with my drone, they initially inspected it to confirm the damage and quoted for the repair. Their report was very detailed and... See more

Rated 5 out of 5 stars

Absolutely excellent service from start to finish. I sent my drone in for repair after crashing it, and once again they went above and beyond. The whole process was incredibly quick, communica... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Emailed to enquire about product prior to purchase and received really good and accurate advice. Product itself arrived in really good time and well packaged. Plug was missing but a... See more

Company replied

Rated 5 out of 5 stars

I reached out to Swellpro Uk when my Spry+ motors wouldn’t engage or respond to the controller. They answered very quickly & after looking at a screenshot of the info on the controller they immediat... See more

Company replied

Company details

  1. Repair Service
  2. Electronics Engineer

Written by the company

Drone sales, servicing and after sales support packages. DJI & Autel Resellers & UK & European Distributor & Service Centre for the Swellpro range of waterproof drones and accessories


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

181 reviews

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4.6

All reviews

(181)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Nicholas was great

Nicholas was great. Quick to answer questions and very helpful. Customers service skill so good. If I need another drone i will be contacting him for sure.

December 26, 2022
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Reply from Drone Sales UK

Thank you Steve, always happy to help

Rated 5 out of 5 stars

Specialised battery storage information

After having trouble getting real information relative to our climate overseas, not just generalised information on storage of batteries from Swellpro China, Swellpro UK are a cut above the rest. They were exceptionally helpful, very communicative and effective. Highly recommend them - particularly N. Spence, director.

December 31, 2022
Unprompted review
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Reply from Drone Sales UK

Hi Sanchia, thank you for your kind words, always here if you need us.

Rated 5 out of 5 stars

SwellPro 3+ Drone - Fantastic piece of kit :-)

I can't praise Swellpro enough in terms of their customer support.

I am a member of the IRC (International Rescue Corps) which is a charitable organisation, volunteering in search and rescue.

The model we have is the Swellpro 3+ (Complete with lifesaving kit) which we used recently during a joint exercise with the local fire service. The fire service were carrying out a mock cliff rescue off the east coast of Fife in Scotland and we provided vital Drone Support, filming from the seaward side, facing back towards the cliffs.

The Swellpro 3+ proved invaluable as we were able to communicate directly with the fire service as some parts of their rescue Op were blind to the operators on the cliff edge, and they couldn't praise the Swellpro enough.

We have found that whenever we have had any issues or queries, the Swellpro Customer Support team are absolutely second to none. They are friendly, helpful and incredibly knowledgeable and have always answered every query/question I have thrown at them :-)

During a recent training Op, one of the newest members of the team took flight with the Drone but unfortunately, due to lack of experience shall we say, the SwellPro sustained some damage.

We subsequently contacted Swellpro and duly sent the damaged Drone for assessment and repair. They kept in constant contact with us whilst it was in their care and advised us of estimates and any other repairs required that they found at the time.

The turnaround time was within two days of receipt of the Drone and was mailed back to us post-haste.

Nicholas, thanks once again for the support you and your team provide.

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

Swellpro UK were able to answer all of…

Swellpro UK were able to answer all of my questions before I purchased via email and their after sales support since has been top notch (I decided to purchase their waterproof tablet later on) When the drone arrived (SD4) I took it straight out onto the lake and got some incredible footage just above the water and underneath it. A very unique drone, and can get shots that I simply could not get with my DJI drone. Would highly recommend this drone.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Fast and reliable.

Thanks to Swellpro UK. Very impressed with the fast delivery and great communication, being quite new to drones, Swellpro UK were so helpful giving advice and directing us to the right drone for us. I wouldn't go anywhere else. Thank you.

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

Good experience

Quick and responsive customer service via telephone and email. Product (SD4) arrived in secure packaging and could visibly see the high quality construction of the product.

Cannot fault anything between the ordering-delivery process.

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

A phenomenal piece of kit

A phenomenal piece of kit. Simple, easy and effective. Pure jealousy from every other fisherman on the beach. More importantly it caught fish, bigger fish than usual. Very glad I bought the spare battery as I had so much activity I was using it more than I expected. 30 mins flight time goes quickly.

September 25, 2022
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful! I can’t recommend them (nick) enough, they have helped me with parts and now repairs after I lost my drone.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Drone

Excellent Drone
I bought the Splashdrone 4 to capture footage of me and my family whilst out on our boat. The fact its waterproof means I no longer have to worry if it goes in the water. I'll even drop it in the water to get underwater footage and then fly it right back to the boat. Excellent camera and can shoot RAW photos so I can really create some brilliant pictures. Thanks Swellpro UK

August 1, 2022
Unprompted review
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Reply from Drone Sales UK

Thanks for you kind words

Rated 5 out of 5 stars

Fast service

Cracked my Spry+ lens cover in a dodgy landing. Job stopped. Replacement arrived next day.
Excellent service. Thanks.

July 27, 2022
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Reply from Drone Sales UK

Thank you David

Rated 5 out of 5 stars

Excellent service

I enquired about the fishing drone and swellpro uk were very helpful with all of my enquiries. When I finally purchased the FD1 it arrived within a couple of days and I took it out straight away. I can now cast my line out 500 metres and catch much bigger fish! I might purchase the fish finder next

July 22, 2022
Unprompted review
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Reply from Drone Sales UK

Good luck fishing Russ :)

Rated 5 out of 5 stars

Returned my SD4 for a service and…

Returned my SD4 for a service and firmware update as was not
confident my computer was up to doing it properly
Check over in the workshop fully updated and tested very reasonable
Many thanks highly recommended thank you swell pro uk

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

The SD4 is a wonderful bit of kit

The SD4 is a wonderful bit of kit. I purchased from Nick and the team up in Dorset and their after sales support was brilliant. I read the manual thoroughly and spent time learning to fly the drone without the camera on it. This extra time spent I believe is worth the effort. I have absolutely no problems with the drone and I have use for it in so many situations living by the sea.

July 13, 2022
Unprompted review
Drone Sales UK logo

Reply from Drone Sales UK

Thank you for your kinds words, hope you have fun flying the SD4

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