Drone Sales UK Reviews 

181
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Drone Sales UK are a great company to work with. Following a crash with my drone, they initially inspected it to confirm the damage and quoted for the repair. Their report was very detailed and... See more

Rated 5 out of 5 stars

Absolutely excellent service from start to finish. I sent my drone in for repair after crashing it, and once again they went above and beyond. The whole process was incredibly quick, communica... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Emailed to enquire about product prior to purchase and received really good and accurate advice. Product itself arrived in really good time and well packaged. Plug was missing but a... See more

Company replied

Rated 5 out of 5 stars

I reached out to Swellpro Uk when my Spry+ motors wouldn’t engage or respond to the controller. They answered very quickly & after looking at a screenshot of the info on the controller they immediat... See more

Company replied

Company details

  1. Repair Service
  2. Electronics Engineer

Written by the company

Drone sales, servicing and after sales support packages. DJI & Autel Resellers & UK & European Distributor & Service Centre for the Swellpro range of waterproof drones and accessories


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

181 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(181)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, quick shipping and very informative and helpful.
Great drone quality and overall highly recommended.

December 17, 2021
Drone Sales UK logo

Reply from Drone Sales UK

Thank you for your kind comments, Nicholas

Rated 5 out of 5 stars

I have not finished the job but it all…

I have not finished the job but it all is explained in the instructions and hopeing all works well.

December 6, 2021
Drone Sales UK logo

Reply from Drone Sales UK

Thanks for the review Enrique, if you need any further help just let me know, kind regards, Nicholas

Rated 4 out of 5 stars

Verry good and honest service!

Verry good and honest service. I can recommend them! Nice and friendly peaple. The place to be for all youre Swellpro drones and repaires!! Greetings and happy flying Donald

November 22, 2021
Unprompted review
Drone Sales UK logo

Reply from Drone Sales UK

Thank you Donald :)

Rated 1 out of 5 stars

Poor Battery

Very disappointed in the battery, found that the battery was very difficult to fit to the drone could hardly turn the knob to seal the drone, battery life was very poor, the low battery warning came on the controller at 3 minutes and depleted less then nine minutes, and very poor after sales. Still waiting for some contact.

September 15, 2021
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Reply from Drone Sales UK

Hi Stuart, this is the same review as I replied to before, and we have been in constant contact via email and Facebook.

Rated 5 out of 5 stars

I can absolutely recommend Swellpro UK

I can absolutely recommend Swellpro UK. I ordered a GPS Unit to Switzerland and Swellpro even asked again to make sure everything is correct with my order. I could also track the order and in my opinion shipping went quite fast!
In Switzerland I would not have been able to buy that spare part so I'm very happy I could from Swellpro UK. Thanxs a lot!!

September 13, 2021
Rated 5 out of 5 stars

These guys are great

These guys are great, and the Spry + Drone is brilliant , my son and I bought it to use in the water, flying from a boat, we’ve never flown before and this thing was super easy to fly right out the box , even fir the novice, we love it

August 7, 2021
Unprompted review
Rated 4 out of 5 stars

SwellPro's customer service is a plus

SwellPro has a highly responsive customer service based in the UK. I had a part swiftly replaced after I crashed the drone into a metal barrier.

August 5, 2021
Unprompted review
Drone Sales UK logo

Reply from Drone Sales UK

Thank you for you kind words it is much appreciated

Rated 5 out of 5 stars

Amazing service and drone

Amazing service and drone. Been using it to film coastal rowing and it's been super durable and easy to use.

July 19, 2021
Unprompted review
Drone Sales UK logo

Reply from Drone Sales UK

Thank you for your review James :)

Rated 5 out of 5 stars

Good service, great drone

I ordered a Spry+ last week and it arrived swiftly and well packaged. I spent a lot of time researching these waterproof drones and reading all the instructions before it arrived and I'm very pleased so far. Perfect for water sports enthusiasts.

July 4, 2021
Rated 5 out of 5 stars

I panicked and got upset when I damaged…

I panicked and got upset when I damaged my drone bringing it back to the boat. One of the arms was badly cracked.
I contacted Nicholas (representative of Swell pro in UK). He was very positive and straight away offered solutions to restore it.
I am very grateful for his very good service.
Ramiro Salom

July 4, 2021
Unprompted review
Rated 5 out of 5 stars

Anyone considering getting a Swellpro…

Anyone considering getting a Swellpro drone I highly recommend going to this supplier ....Swellpro UK . You might find the same product slightly cheaper elsewhere but you will not get the backup and support and advice that I so gratefully had. A service far in excess of any expectation. I give 6 stars out of 5

July 1, 2021
Unprompted review

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