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See what reviewers are saying

Rated 5 out of 5 stars

It was very easy to use. It was also great that you could personalise the doc by adding or taking away points. It was great that it could be forwarded to the tennant to have signed. Just wish I could... See more

Rated 4 out of 5 stars

Easy to use and well set out, I particularly liked the digital signature made easy. For future I’d suggest being able to add a number of tenants rather than just one name; but the email Help sorted... See more

Rated 5 out of 5 stars

Residential tenancy agreement worked well. THere was an issue in updating it but Vanessa explained that there was an issue with the website and it was fixed within a couple of hours. Free service a... See more

Rated 5 out of 5 stars

I bought a used car from a private person, and the process via Swiftcourt basically took 5 minute, on the spot in the parking lot. Before I was more for buying from a dealership since I want a safe... See more

Company details

  1. Web Collaboration Platform

About Swiftcourt

Written by the company

English

Secure your deal when you buy or sell second-hand online. Use Swiftcourt's package solution, seamlessly integrating digital contracts and secure payments. Take the opportunity to arrange insurance and ownership transfer at the same time.

Norsk

Handle trygt på bruktmarkedet. Bruk Swiftcourts pakkeløsning som sømløst kombinerer digitale kontrakter og sikre betalinger. Benytt anledningen til å ordne forsikring og eierskifte samtidig – alt i en enkel prosess.

Svenska

Handla säkert på andrahandsmarknaden. Använd dig av Swiftcourts paketlösning som sömlöst väver ihop digitala kontrakt och säkra betalningar. Passa på att ordna försäkring och ägarbyte samtidigt, allt i samma flöde.

Deutsch

Sichern Sie Ihr Geschäft beim Kauf oder Verkauf von Second-Hand-Artikeln online. Nutzen Sie die Paketlösung von Swiftcourt, die nahtlos digitale Verträge und sichere Zahlungen integriert. Dadurch wird sichergestellt, dass Ihre Geschäfte geschützt und stressfrei sind, egal ob Sie kaufen oder verkaufen.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

19K reviews

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This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Helpful tool but it can potentially not work

It is a helpful tool but on the day of signing the contract with a buyer that drove 7 hours to arrive we couldn’t sign because you need to verify your phone number with an SMS code but the SMS code would not arrive.

Trying to re-send the SMS gave a broken error saying “You need to wait 0 (yes, zero) seconds to re-send”. I tried it repeatedly but would get the same non-sensical error.

Thankfully at that point I was able to download a PDF version and was able to run home to print it and sign it on paper.

However, bottom line the website failed at one of its core tasks when it mattered most. Very frustrating and disappointing.

You should either remove the need for mobile phone check, or have it done earlier in the process (or fix it and make sure it always works).

You should also make it possible to download the PDF of the contract at any point or state so people can prepare a paper version beforehand.

Your current process of only making that available after the completion of the contract does not work for people who do not want to show share personal information before meeting physically.

October 17, 2024
Swiftcourt logo

Reply from Swiftcourt

Hi there, thank you for taking your time to leave us the feedback!

We apologies and are really sorry that it was problematic for you with the SMS code, of course it should arrive directly in connection with the signing. It is difficult to answer why you didn’t receive it, but it could also be other factors that caused this. The operator might have had temporary disturbances. Regardless, we apologize for the inconvenience that happened to you during the circumstances. I can however see that the contract has been signed digitally now as well! :) 

Once you have verified your phone number once, you won’t have to go through the process again. In the future if you still would like to give our service a second chance and use our digital contracts it will hopefully be a smoother experience for you.

Don’t hesitate to reach out to our Support team, we are always happy to help you, both on our live chat which you can reach out to us on our website or email us at support@swiftcourt.se

Once again, we appreciate the feedback!



Kind regards,
Swiftcourt Support

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