my glasses are beautiful. The prescription is perfect. I only have 1 slight complaint a d its nothing I cantblive with, the fit of the glasses is a bit bigger than others I have gotten and they have a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m very picky about eyeglasses, being quite blind without them. Having worn glasses since age 4 (several decades), I definitely have expectations. My new glasses were a great value for money; muc... See more
The worst customer service ever, ordered 2 pair then told one was discontinued so I picked another pair and sent messages to customer service with no response and still have not received my second pai... See more
Great deals on eye glasses. Communication was open and informative about process of order. I knew exactly which stage my order was in (review, manufacturing, quality Control, & shipping) at all time... See more
Company details
Contact info
#300-3665 Kingsway, V5R5W2, Vancouver
- 1-888-388-3334
- customerservice@swifteyewear.com
- swifteyewear.com
3.8
Great
382 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cute Free Glasses
The glasses turned out really cute. The first pair was free, but they are reasonably priced to begin with. I'd have to say $18 for shipping is a bit much. Shipping was very fast. Thanks
August 10, 2017
Unprompted review
Good product and affordale
August 5, 2017
Unprompted review
Free glasses
Free glasses, what’s there to complain about? I wish I would’ve gotten the AR coating tho.
August 5, 2017
Unprompted review
Was very pleased with the quality of …
Was very pleased with the quality of the glasses and prices. We will order again
July 26, 2017
Unprompted review
Great service
I was really happy with the service it took 3 weeks to get here even though I paid for express shipping so that was disappointing. I bought 2 pairs first was free and the second pair was 16$ Be warned that shipping is 20$I can't remember the price for the express shipping. when they came the one pair of glasses had 2 big scratches and 2 small scratches I emailed them and ask how this could be resolved and they sent me a another pair for free and let me keep the damaged ones overall I'm very happy and would order again and send friends or family to purchase 😍
July 23, 2017
Unprompted review
They are amazing
July 14, 2017
Unprompted review
Glasses fit perfectly and I received …
Glasses fit perfectly and I received them promptly. They look just as depicted online.
July 14, 2017
Unprompted review
It has been more than 20 days since I …
It has been more than 20 days since I ordered the glasses. No proper updates were provided. I am still waiting for the glasses to come
July 14, 2017
Unprompted review
Reply from Swift Eyewear
Hello,
Thanks for the review. I checked on your order and it shipped out on July 6, but then Canada Post only updated it on July 12, so it seems to me the package was mis-scanned along the way.
An email with your tracking was sent to you on July 6 (please check your Junk Folder if you did not receive it in your Inbox). I am also going to send you an email from my personal account with your tracking and a link to it, so you can check it as well.
As of right now, Canada Post says the package will be delivered on July 19 to your address.
We apologize for the inconvenience this has caused.
If you have further questions or concerns please respond to the email I have sent you.
Thanks,
Amanda
It was easy to order and my glasses …
It was easy to order and my glasses came quickly!
July 10, 2017
Unprompted review
Great glasses and great deal on the …
Great glasses and great deal on the first pair!
July 7, 2017
Unprompted review
Fantastic value!
Great prices, fast shipping, and great customer service/communication.
July 1, 2017
Unprompted review
The glasses were easy to order
The glasses were easy to order, but don't fit the bridge of my nose at all.
They continuously slide down my nose, and sit where the frame is right in the middle of my line of vision. But, thats what I get for $18 glasses.
Overall, it was a okay experience.
June 29, 2017
Unprompted review
Reply from Swift Eyewear
Hi Kat,
Thanks for reaching out to us and leaving a review.
If the glasses are slipping forward off of your nose then a small adjustment needs to be made. If you bend the arms to have more of an arch at the end they will act as an anchor behind your ears and keep the glasses nice and snug (and in place).
If you have any further questions, please send an email to customerservice@swifteyewear.com and include your order number.
Thanks,
Amanda
Great glasses
Great glasses, good proce. Only complaint is super slow shipping speed. Otherwise, 100% 5 stars.
June 21, 2017
Unprompted review
I absolutely love my glasses!!
I absolutely love my glasses!!! Thank you soo much!
June 21, 2017
Unprompted review
Excellent excellent excellent!!
Excellent excellent excellent!!! Thank you!!
June 15, 2017
Unprompted review
What was supposed to be free glasses …
What was supposed to be free glasses that cost 18.00 shipping and handling were the same price on other sites. When we received the glasses they were way too big and looked like kids plastic glasses that you wear with the mustaches on them. Very disappointed.
June 11, 2017
Unprompted review
Frames did not fit and I really …
Frames did not fit and I really struggled finding anywhere that would fit them for me. I reached out to Swift for advice and did not hear anything back. When I finally found a place who would do it, I had the prescription tested and it was wrong. Therefore, the frames are unwearable.
June 11, 2017
Unprompted review
Reply from Swift Eyewear
Hi Sarah,
Thanks for the review and I apologize for my delayed response.
I checked and did not find an email from you.
Would you mind sending an email to customerservice@swifteyewear, so we can rectify this situation for you?
Please include your order number.
Thanks,
Amanda
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.