my glasses are beautiful. The prescription is perfect. I only have 1 slight complaint a d its nothing I cantblive with, the fit of the glasses is a bit bigger than others I have gotten and they have a... See more
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See what reviewers are saying
I’m very picky about eyeglasses, being quite blind without them. Having worn glasses since age 4 (several decades), I definitely have expectations. My new glasses were a great value for money; muc... See more
The worst customer service ever, ordered 2 pair then told one was discontinued so I picked another pair and sent messages to customer service with no response and still have not received my second pai... See more
Great deals on eye glasses. Communication was open and informative about process of order. I knew exactly which stage my order was in (review, manufacturing, quality Control, & shipping) at all time... See more
Company details
Contact info
#300-3665 Kingsway, V5R5W2, Vancouver
- 1-888-388-3334
- customerservice@swifteyewear.com
- swifteyewear.com
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An amazing experience from start to finish
My experience with Swift was very positive. The website looked very clean and well polished. As well, the first pair free offer was pretty nice. I was able to find a pair of glasses that suited my face style and upgrade to the coatings for around $37.00, which is a steal.
The turn around time was about a week, which is standard, even for brick & mortar eyeglass companies.
When I got my glasses, they were in a very high quality black zipper case. The glasses were also VERY light. I could deal with wearing them on a daily basis.
Thanks Swift for providing me with exceptional glasses at a very low cost!
Slow and misleading.
Awful service. Placed an order many weeks ago and was told it would be arriving at my house the coming Saturday. Then Saturday came and I called again to find out the status and it was apparently not even shipped yet despite my being told it was. Meanwhile I ordered from clearly and they had it on my doorstep the same evening that I placed the order. This place is just slow and the support people don't seem to really know what is going on. I'm also disappointed that it advertised shipping only to support students but I ended up having to pay about 70$ because my lenses "weren't available free". It's like those "20$ oil change" places where you end up paying 250$ by the time you leave. Would not recommend. Buy from clearly. Same pricing and they get it to you within a few hours.
I had broken a pair of glasses and took …
I had broken a pair of glasses and took to 3 opticians all of whom said nothing to be done - no way to repair or order new pair.
I then googled the number on the frame and found the exact same pair at Swift for $19!.
Received the new pair within a few days, took to an optician and they moved lenses from broken pair to new - perfect fit.
Very happy with experience.
I love this company
I love this company! I would definitely buy from them again!
Great deals on eye glasses
Great deals on eye glasses. Communication was open and informative about process of order. I knew exactly which stage my order was in (review, manufacturing, quality Control, & shipping) at all times. Shipping was fast and on time. Happy with my experience and the products.
My only suggestion would be to add more diversity to frames. More color options on each frame would be nice. As well as, more material options on each frame.
Website Information
Website Information: 4/5
Product Collection: 5/5
Product Quality: 4/5
Price : 5/5
Product Delivery : 5/5
Excellent frame quality and the best …
Excellent frame quality and the best customer service of any company that I've dealt with my entire life.
Really great company to work with
Really great company to work with. Excellent communication through entire process. User friendly website, more than fair prices, and excellent turn around time.
My New Glasses Arrived Broken
I purchased a set of new glasses, and while the prescription seems to be fine, the glasses arrived with both lenses popped out, and one was scratched. I'm quite disappointed as I have used Swift in the past and was quite pleased, but sadly not this time. As both a product and brand reviewer, I really don't like leaving negative reviews unless absolutely necessary, and this happens to be the case, as I didn't even receive a complete, put-together product.

Reply from Swift Eyewear
Great quality
Great quality, shipped on time, more choices than other similar service sites.
Thank you for the great service!
It is really good product and got it on …
It is really good product and got it on time but the customer care is very bad they hardly pick the call
I've ordered from this site for over 3 …
I've ordered from this site for over 3 years and never had a problem great price and long lasting glasses.
The glasses are great and I'm loving …
The glasses are great and I'm loving being able to see now.
I got a free pair of glasses (only had …
I got a free pair of glasses (only had to pay for shipping) through the company's promotion, and they are excellent. High quality at a very low cost.
I had a great experience with you guys …
I had a great experience with you guys ! My glasses came in supper quick !
Great service
Great service. Outstanding products. Will recommend to everyone.
Great price
Great price! Fast Shipping, glasses are good quality, not great. But I like them! I would order again.
Great glasses and prices.
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