Swift Storage - Beenleigh Reviews 61

TrustScore 4.5 out of 5

4.6

Harburg Drive 70, 4207 Beenleigh, Queensland, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The process was great and easy to use plus having others added via the app. Louise was helpful in my earlier communications with her in seeking advice on what we can do. It would be 5 stars, except t... See more

Company replied

Rated 5 out of 5 stars

Very easy process to book a unit. Easy remote access for removalists and excellent, highly secure unit. Vermin proofed as well. Would highly recommend Swift Storage!.

Company replied

Rated 5 out of 5 stars

This place is amazing! Everything arranged and sorted online, easy access and such great spaces all accessible by phone. Would never go anywhere else.

Company replied

Rated 5 out of 5 stars

My son used this storage and did not have any problems. I have been with him when needing to remove or place back an item from storage and felt that the facility had a very good security system in pl... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Boat Storage Facility
  4. Records Storage Facility
  5. RV Storage Facility
  6. Storage Facility

About Swift Storage - Beenleigh

Written by the company

At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.

Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.

We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.

Join our community of satisfied customers and experience the Swift Storage difference today!

🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage

Written by the company

Your space, your way – instant online booking and app access.
Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
🔐 Safe & Secure Storage You Can Trust
State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
📱 Digital-First Convenience
Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
📅 Flexible, No Lock-in Contracts
Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
📍 Convenient Locations Across Queensland
Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
🛠 Exceptional Customer Support
Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
💰 Honest Pricing, No Gimmicks
Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
🌟 Trusted by Thousands
Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.

Contact info

  • Harburg Drive 70, 4207, Beenleigh, Queensland, Australia

  • 07 3497 5072

4.6

Excellent

TrustScore 4.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(61)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and simple process to rent a…

Easy and simple process to rent a unit.
Great access and great facility.

February 12, 2025
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Hi Ben,

Thank you for your 5-star review! We’re so glad to hear that you found the rental process easy and the facility and access up to your expectations. Making storage simple and hassle-free is what we aim for!

If you ever need anything, feel free to reach out—we’re always happy to help.

Best regards,
The Swift Storage - Beenleigh Team 🚀

Rated 5 out of 5 stars

Clean

Clean , up to date , perfect.

February 13, 2025
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for the five-star review, Phil! We’re delighted to hear that you found our Swift Storage - Beenleigh facility clean, up-to-date, and perfect. We strive to maintain our facilities to the highest standards, and your feedback is a wonderful affirmation of our efforts. Thanks for choosing Swift Storage and for sharing your positive experience!

Rated 5 out of 5 stars

Quick and easy process to sign up…

Quick and easy process to sign up online.

February 8, 2025
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for the five-star review, Jenny! We’re delighted to hear that you found the online sign-up process at Swift Storage - Beenleigh quick and easy. We strive to provide a seamless experience for all our customers, and it’s great to know that we met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!

Rated 4 out of 5 stars

The app was a bit buggy at the start…

The app was a bit buggy at the start and I needed the back end support to enter my details; once up and running the app is easy to use. The help on the phone was excellent, very happy with Chris :-) (Christina)

It's a shame the Swift cannot offer insurance, others do. In my case AAMI do not cover stored items (or items in transit) and I have had to seek out another company that do. A fair few spiders had moved into the empty shed (Daddy long legs) and I had to spray for them. It's hard I know to stop them but maybe some pest control?

February 1, 2025
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for your four-star review, Ray! We appreciate your feedback on the initial issues with the app and are glad to hear that it’s running smoothly now. We’re also pleased that our phone support, especially from Chris, met your expectations.

Regarding insurance, we understand your concerns and are always looking into ways to enhance our service offerings, including potential partnerships for insurance options. We appreciate your suggestion about pest control, as we strive to maintain clean and secure facilities. We’ll take your feedback into account to improve our pest management efforts.

Thank you for choosing Swift Storage, and we hope to continue serving you well.

Rated 5 out of 5 stars
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for the five-star review, Ken! We’re delighted to hear that everything at Swift Storage - Beenleigh met your expectations. We strive to ensure a seamless experience for all our customers, and it’s wonderful to know we achieved this for you. Thanks for choosing us!

Rated 4 out of 5 stars

Helpful from start to finish

Helpful from start to finish

January 23, 2025
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for the four-star review, Anthony! We’re thrilled to hear that you found our team helpful from start to finish. We aim to provide exceptional service throughout the entire process, and it’s great to know we’ve met your expectations. Thanks for choosing Swift Storage, and we look forward to continuing to serve you!

Rated 5 out of 5 stars

All so easy and the storage area is…

All so easy and the storage area is immaculate

December 28, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for your kind words, Narelle! We’re thrilled to hear that you found everything easy and that our storage area met your expectations. Keeping our facilities clean and accessible is a top priority for us.

Rated 5 out of 5 stars

Quick and easy to use

December 11, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for your feedback! We’re so pleased to hear you found our service quick and easy to use. Making storage simple and hassle-free is our goal.

Rated 5 out of 5 stars

The lady who assisted us was very…

The lady who assisted us was very pleasant and helpful easy to access the storage

December 2, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for your kind words, Helen! We’re delighted to hear you found our team pleasant and helpful, and that accessing your storage was easy.

Rated 5 out of 5 stars

Aidan was a big help

Aidan was a big help. Very polite and patient

December 3, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you so much for your kind words, Jane! Aidan will be thrilled to hear your feedback. We’re glad to know you had a positive experience, and we appreciate you taking the time to share it with us.

Rated 5 out of 5 stars

Swift is really impressive

Swift is really impressive. The facilities are really clean. The process to book a unit and access it is very easy.

November 18, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for your wonderful feedback, Corinne! We’re so glad to hear you’re impressed with our facilities and found the booking and access process easy. Keeping everything clean and straightforward is a big part of what we aim for.

Rated 5 out of 5 stars

Helpful team

Aidan was very helpful in working through our questions and giving us support via email & telephone. Made a very tough situation a little easier to handle.

November 10, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you so much for your thoughtful review. We're glad Aidan could help answer your questions and provide support during a challenging time. It means a lot to know we could make things a bit easier for you.

Rated 5 out of 5 stars

The app and its technology are user…

The app and its technology are user friendly and responsive, easy sign up and payment options.

November 3, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for your kind words, Serranos! We’re thrilled to hear that you found our app and technology user-friendly and responsive. Making sign-ups and payments quick and easy is a big priority for us, so it’s great to know it worked well for you.

Rated 5 out of 5 stars
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for the five-star review! We’re glad to hear that you found accessing and organising your storage at Swift Storage - Beenleigh to be very easy. We strive to make every aspect of our service user-friendly and efficient. Thanks for choosing us and for sharing your positive experience!

Rated 4 out of 5 stars

clean :)

clean :)
secure

October 21, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for your review, Marceline! We’re glad you found the facility clean and secure.

Rated 5 out of 5 stars

Great service easy to to access and…

Great service easy to to access and very helpful even when I had my dates wrong they were so helpful. Thanks.

October 16, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for your review, George! We’re happy to hear that you found our service easy to access and helpful, even when there was a mix-up with the dates. We always aim to make things as smooth as possible.

Rated 5 out of 5 stars

Great modern setup

Great modern setup, no keys, all simply Bluetooth to your phone, easy to share access etc. 5 min online setup.
Dry and warm with Good rates.

October 11, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thanks for the awesome review, Nigel! We’re so glad you’re enjoying our modern, keyless setup—it’s great to hear that the Bluetooth access and quick online setup worked smoothly for you. We’re happy to hear that you’re satisfied with the facility and rates!

Rated 5 out of 5 stars

They are a secure facility

The whole experience is amazing and the security of the place is great

September 23, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for your amazing feedback! We’re thrilled to hear that you had such a positive experience with us and feel confident in the security of our facility. Giving our customers peace of mind is something we take pride in!

Rated 4 out of 5 stars

The process was great and easy to use…

The process was great and easy to use plus having others added via the app. Louise was helpful in my earlier communications with her in seeking advice on what we can do. It would be 5 stars, except that the unit had to be sprayed as live spiders were present.

August 24, 2024
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for your review and the four stars! We’re glad to hear that you found the process easy and that Louise was able to assist you effectively. We apologise for the inconvenience caused by the presence of spiders in the unit. We take cleanliness and maintenance seriously and have addressed this issue to prevent future occurrences. Thank you for bringing this to our attention, and we hope to earn that fifth star from you next time. We appreciate your feedback and are grateful for your business at Swift Storage - Beenleigh.

Rated 5 out of 5 stars
Swift Storage - Beenleigh logo

Reply from Swift Storage - Beenleigh

Thank you for the five-star review, Brett! We’re glad to hear that you found our system easy to use. We strive to provide a user-friendly experience, and it’s wonderful to know we’ve succeeded. Thanks for choosing Swift Storage!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look