- I like that the storage units were accessible until 10pm. - Also the app notified a count down timer until the space closed. - The toilet was clean and tidy, hand dryer... See more
Company replied
Location
Switch locationFarm Street 146, 4701 Kawana, Queensland, AU
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See what reviewers are saying
Couldn’t recommend this storage facility highly enough, the easiest from start to finish, good sizes, secure and easily accessible every time I was there. Had my storage unit 18 months and never had... See more
Company replied
Swift Storage is easy. No problems, no dramas. The sheds are clean, Access is simple, no messing around in the rain with keys. Communication via messenger is prompt and efficient. Highly recommended!
Company replied
I needed help over the weekend with codes etc and the owners were so helpful in guiding me through the functions on the phone to set passwords etc up. Thank you very much again for your prompt respo... See more
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Boat Storage Facility
- Records Storage Facility
- RV Storage Facility
- Storage Facility
About Swift Storage - Rockhampton
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Written by the company
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Contact info
Farm Street 146, 4701, Kawana, Queensland, Australia
4.0
Great
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rude
The girl that manages this place is so rude, I would never go back there again.
July 13, 2025
Unprompted review
Reply from Swift Storage - Rockhampton
Thank you for your feedback. We're sorry to hear you had a negative experience. We do want to make sure we address this properly — as our facilities are unstaffed with our team supporting customers remotely, we want to ensure this review has been left for the right business. If you could reach out to us directly, we'd be happy to look into this further and make sure your concerns are heard.
Awesome …
Couldn’t recommend this storage facility highly enough, the easiest from start to finish, good sizes, secure and easily accessible every time I was there. Had my storage unit 18 months and never had an issue. Speed and ease of service was unreal.
August 18, 2025
Unprompted review
Reply from Swift Storage - Rockhampton
Hi there,
Wow — thank you so much for the amazing feedback! We're thrilled to hear your experience was smooth from start to finish, and that your unit served you well over the 18 months. It’s great to know you found it secure, accessible, and hassle-free every time — that’s exactly what we aim for. We truly appreciate your recommendation and are always here if you need us again in the future!
— The Swift Storage Team
Reply from Swift Storage - Rockhampton
Hi Sue,
Thank you so much for the Review :)
Fast response to phone calls and too…
Fast response to phone calls and too easy to communicate
June 9, 2025
Reply from Swift Storage - Rockhampton
Hi Rose,
Thanks so much for the kind words! We're glad to hear our team was quick to respond and easy to communicate with — that's exactly what we aim for. If you ever need anything, we're just a call away!
Reply from Swift Storage - Rockhampton
Hi Violet,
Thanks so much for the kind words! We're glad to hear the process was easy for you — that’s exactly what we aim for. If you ever need anything, we're here to help!
The Swift Storage team
Very efficient set up
April 2, 2025
Reply from Swift Storage - Rockhampton
Thank you for the five-star review, Jo! We’re pleased to hear that you found our setup at Swift Storage - Rockhampton to be very efficient. We strive to provide a streamlined and convenient service for all our customers, and it’s great to know that we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!
Reply from Swift Storage - Rockhampton
Thank you for the five-star review, Mark! We’re glad to hear that you find our system at Swift Storage - Rockhampton to be great and working well. We appreciate your straightforward feedback and are pleased that our services met your expectations. Thanks for choosing Swift Storage!
Great service
Easy and friendly service. Staff helpful and made the set up very easy. Facility is safe and secure with modern technologies to prevent theft and damage.
February 20, 2025
Reply from Swift Storage - Rockhampton
Hi Dani,
Thank you for your fantastic 5-star review! We’re so glad to hear that you found our service easy and friendly. Our team takes pride in making the setup process smooth and stress-free, so it’s great to know we delivered on that!
We also appreciate your kind words about our secure, modern facility. Keeping your belongings safe is our top priority! If you ever need anything, we’re always happy to help.
Best regards,
The Swift Storage - Rockhampton Team 🚀
It's not just talked about. It's followed by action
Helpful staff as close as the Phone even on Sundays. I tried to get into the storage fascility and i couldnt get through gate i rang and they talked me through it. Thanks swift storage staff. Sheds are clean and have great security and good prices. I can't normally do things on smart phone and/or computer but it was really easy to organise things.
February 16, 2025
Reply from Swift Storage - Rockhampton
Hi Nita,
Thank you for your wonderful 5-star review! We’re so happy to hear that our team could assist you when you needed help—especially on a Sunday! Making storage easy and accessible for everyone is our goal, so it’s great to know that the process was straightforward for you.
We appreciate your kind words about our clean, secure, and well-priced facilities. If you ever need anything, don’t hesitate to give us a call—we’re always happy to help!
Best regards,
The Swift Storage - Rockhampton Team 🚀
I have rang you guys a couple of times…
I have rang you guys a couple of times and all were very helpful.
February 6, 2025
Reply from Swift Storage - Rockhampton
Thank you for the five-star review, Vikki! We’re delighted to hear that you found our team helpful each time you called. Providing excellent customer service is a top priority for us at Swift Storage, and it’s great to know that we’ve been able to assist you effectively. Thanks for choosing Swift Storage and for sharing your positive experience!
The sstorage unit was bigger than I…
The storage unit was bigger than I thought which is great also the ease to get in using the app
November 25, 2024
Reply from Swift Storage - Rockhampton
Thank you for your kind words, Steve! We’re so glad to hear the storage unit exceeded your expectations and that you found the app easy to use. Making things simple and convenient for our customers is always our goal.
Easy Access Via Phone
- I like that the storage units were accessible until 10pm.
- Also the app notified a count down timer until the space closed.
- The toilet was clean and tidy, hand dryer working properly and soap available ✔️
- Toilet door lock has been broken and the door has not opened properly upon entering.
October 20, 2024
Reply from Swift Storage - Rockhampton
Thank you for sharing your experience with us, Jordon! We’re pleased to hear that the extended access hours and app notifications were helpful, and that you found the facilities clean and well-stocked. We apologise for the inconvenience with the toilet door lock and entry. Your feedback is valuable, and we’ll address these issues to improve the experience for everyone.
Beautiful clean secure facility
October 2, 2024
Reply from Swift Storage - Rockhampton
Thank you for the lovely review, Tracey! We’re so happy to hear that you’re impressed with the cleanliness and security of our facility. Keeping it in top shape is our priority, and it’s great to know you noticed!
Reply from Swift Storage - Rockhampton
Thank you for the five-star review, Sam! We’re thrilled to hear that you found our signup process streamlined, our facilities modern, and our services great value for money. We strive to provide a superior experience at Swift Storage, and it’s wonderful to know we’ve met your expectations. Thanks for choosing us and sharing your positive experience!
Reply from Swift Storage - Rockhampton
Thank you for your kind words! We're thrilled to hear you had a great experience with us.
So quick and easy to book and set up
So quick and easy to book and set up. Units are super clean and well kept
May 23, 2024
Reply from Swift Storage - Rockhampton
Thank you so much for the five-star review, Juanita! We’re thrilled to hear that you found the booking process quick and easy, and that our units met your standards for cleanliness and maintenance. We strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. Thanks for choosing Swift Storage!
Was easy to obtain information needed
Was easy to obtain information needed.
Access to storage shed was easy
April 24, 2024
Reply from Swift Storage - Rockhampton
Thanks for sharing your experience, Mathew! We're thrilled to hear that obtaining information and accessing your storage shed was easy for you. If you need anything else, feel free to reach out anytime!
Polite and helpful.
April 23, 2024
Reply from Swift Storage - Rockhampton
Thanks John. Appreciate your review!
Swift Storage is Fantastic
Swift Storage is easy. No problems, no dramas. The sheds are clean, Access is simple, no messing around in the rain with keys. Communication via messenger is prompt and efficient. Highly recommended!
April 6, 2024
Reply from Swift Storage - Rockhampton
Thank you for the kind words! We're delighted to hear about your positive experience with Swift Storage.
Ease online clean unit
Ease online clean unit
Only hiccup was it said welcome 30 % off on rocky website when asked about it operator said not in Rockhampton but was on Rockhampton website?
January 26, 2024
Reply from Swift Storage - Rockhampton
Hi Edwina, thanks for your feedback! We're glad you found the online process easy and are satisfied with the cleanliness of the unit. We apologise for any confusion regarding the discount, and we'll investigate this to ensure a smoother experience in the future.
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