What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very happy with our experience with this storage place in Redland Bay East, on the Business Park. We had a reduced rate/special for the month we stored our belongings there. The booking was ea... See more
Company replied
Couldn’t recommend this storage facility highly enough, the easiest from start to finish, good sizes, secure and easily accessible every time I was there. Had my storage unit 18 months and never had... See more
Company replied
From the first emails to Swift Storage communication was clear and helpful. We utilised the storage for 2 months during the house move and access was simple and easy to use all off a phone app. The... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Boat Storage Facility
- Records Storage Facility
- RV Storage Facility
- Storage Facility
About Swift Storage
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Written by the company
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Contact info
4.7
Excellent
541 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Great experience all-round
Great experience all-round - modern, clean facility; overwhelmingly-good customer service; competitively priced. Thank you Swift Storage Team!
July 6, 2026
Unprompted review
Excellent customer service
July 6, 2026
Unprompted review
I used swift storage at Gympie for a…
I used swift storage at Gympie for a small period and start to finish amazing! Customer service including a home calls was excellent. Highly recommend and it was a smooth process to access the storage unit and close my account.
June 22, 2026
Unprompted review
Good storage unit—clean
Good storage unit—clean, secure, and easy to access. Staff were helpful and the whole process was smooth. Would recommend.
June 15, 2026
Unprompted review
Good price great security easy access…
Good price great security easy access in and out very pleased with the service
June 13, 2026
Unprompted review
Unbeatable Storage Solution!
We had an excellent experience with Swift Storage. Throughout the entire time we used their facilities, we found them to be clean, secure, reliable, and very easy to access whenever we needed.
The staff were always friendly, professional, and willing to help with any questions we had, making the whole process stress-free. One of the standout features was how affordable the storage options were compared to other providers, without compromising on quality or service.
We would highly recommend Swift Storage to anyone looking for a safe, convenient, and cost-effective storage solution. Thank you to the team for providing such a positive experience.
June 3, 2026
Unprompted review
Understanding my situation and sending…
Understanding my situation and sending regular sms & email reminders was great for me.
May 24, 2026
Very user friendly easy to sort booking…
Very user friendly easy to sort booking in and check out
May 30, 2026
Unprompted review
Great storage facility
We are very happy with our experience with this storage place in Redland Bay East, on the Business Park. We had a reduced rate/special for the month we stored our belongings there. The booking was easy, and any queries we had, it was answered promptly.
The unit was clean and a good size, and to access the unit was easy and secure. The use of the app is fantastic. We would definitely use this place in the future if we need storage.
April 25, 2026
Unprompted review
Reply from Swift Storage
Thank you so much for the wonderful feedback! We're really pleased your experience at Redland Bay East was a positive one from start to finish. It's great to hear the booking process was smooth, your queries were handled quickly, and that you found the unit clean, secure, and easy to access. We're big fans of the app too! We'd love to welcome you back whenever you need storage again — thanks for choosing Swift Storage.
Very good and easy to get into your…
Very good and easy to get into your storage lots of room well look after camars all round witch maks it very safe
December 12, 2025
Unprompted review
Reply from Swift Storage
Thank you for the great review! We're glad to hear access has been easy and that you feel safe knowing the cameras have you covered. We take security seriously across all our facilities, so it's wonderful to hear it's making a difference. We look forward to continuing to look after you!
Reply from Swift Storage
Thank you for the great feedback! We're really glad you're enjoying the modern, keyless experience — it's one of our favourite features too. Happy to have you with us!
Swift storage Redland Bay west
easy setup process using the App, easy access for all vehicles, support was prompt and friendly overall a great experience renting a shed short term.
April 30, 2026
Unprompted review
Reply from Swift Storage
Thank you for the wonderful feedback! We're glad the app made setup a breeze and that access worked well for you at our Redland Bay East facility. It's great to hear our team were prompt and friendly when you needed support. We hope the short-term rental ticked all the boxes and we'd love to have you back whenever you need storage again!
Rude
The girl that manages this place is so rude, I would never go back there again.
July 13, 2025
Unprompted review
Reply from Swift Storage
Thank you for your feedback. We're sorry to hear you had a negative experience. We do want to make sure we address this properly — as our facilities are unstaffed with our team supporting customers remotely, we want to ensure this review has been left for the right business. If you could reach out to us directly, we'd be happy to look into this further and make sure your concerns are heard.
The facility is based in a great…
The facility is based in a great location, has great easy to manoeuvre vehicles, trailers, and everything else you need for storage..
The facility is well protected with great servelance, with easy access..
The storage sizes are very well spaced, very clean, and good height and width..
April 17, 2026
Unprompted review
Reply from Swift Storage
Thank you for the fantastic review! We're so pleased to hear our Bundaberg facility ticked all the boxes — from the location and easy access through to the size, cleanliness and security of the units. We'll pass your kind words on to the team. We look forward to continuing to look after you!
Great facility breeze to enter and…
Great facility breeze to enter and exit,prompt service from staff return your calls straight away,easy to hire extra sheds when needed if available in the complex and very accommodating to allow you to get one in the location near existing sheds you may already have on hire.
April 14, 2026
Unprompted review
Reply from Swift Storage
Thank you for the wonderful feedback! We're really glad to hear access at our Hervey Bay facility has been a breeze and that our team have been prompt and responsive when you've needed them. It's also great to know the flexibility around hiring additional units nearby has worked well for you — we always try to make that as easy as possible. We look forward to continuing to look after you!
Great storage facility
Easy online booking with good storage options and pricing. The facility was perfect for our needs with hassle free access using the app.
Overall a great service experience. Thank you!
April 13, 2026
Unprompted review
Reply from Swift Storage
Thank you so much for the lovely feedback! We're really glad the booking process was smooth and that the app made access easy for you. It's great to know the facility ticked all the boxes — we'll pass your kind words on to the team. We look forward to continuing to look after you! 😊
easy to set up
easy to set up, secure and very accommodating on moving out if a few days' notice is given
April 10, 2026
Unprompted review
Reply from Swift Storage
Thank you for the great feedback! We're pleased the setup was easy and that you felt secure with us. We always aim to be as flexible as possible when life changes, so it's wonderful to hear the move-out process worked well for you. Wishing you all the best, and hope to see you again if you ever need storage in the future!
The new storage facility at Gympie
The new storage facility at Gympie was great for my needs, great location, easy access, clean and choice of sizes.
The team were very friendly and helpful. When I need more storage, I would go there first.
April 9, 2026
Unprompted review
Reply from Swift Storage
Thank you so much for the wonderful review! We're thrilled the Gympie facility ticked all the boxes — location, access, cleanliness and size options. It's especially lovely to hear the team made a great impression too. We'll be sure to pass your kind words on to them! We'd love to have you back whenever you need storage again. 😊
Delays in booking and getting access to the unit
Something is off with the billing system. You can book a start date from their website, but for some reason, until they have taken the money from your account, the unit is not accessible. It happened twice, where I booked the property, showed up on the site, on the move in day, only to find the billing was not completed, and the unit access was not configured, even though I booked it on their website. There is also no 24x7 support to call on weekends. Once that was sorted (by about 2 days delay), I was then able to access it, with no issues.
So don't show up at the unit, hoping to access it until you get that text message, and the app is updated. The booking date on your form means nothing until Swift sends that details.
April 5, 2026
Unprompted review
Reply from Swift Storage
Thank you for taking the time to share this feedback, and we're truly sorry for the frustration this caused — especially arriving on move-in day to find your unit wasn't ready. You're right that access is only activated once payment is confirmed, and we understand how confusing that can be when a booking date has already been selected. We're actively working to make this clearer during the booking process so customers know what to expect. We also want to let you know that we do have 24/7 phone support available, so if you ever find yourself in this situation again, please don't hesitate to call us and we'll get it sorted straight away. We're glad everything has been smooth since and hope to continue looking after you!
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