What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very happy with our experience with this storage place in Redland Bay East, on the Business Park. We had a reduced rate/special for the month we stored our belongings there. The booking was ea... See more
Company replied
Couldn’t recommend this storage facility highly enough, the easiest from start to finish, good sizes, secure and easily accessible every time I was there. Had my storage unit 18 months and never had... See more
Company replied
From the first emails to Swift Storage communication was clear and helpful. We utilised the storage for 2 months during the house move and access was simple and easy to use all off a phone app. The... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Boat Storage Facility
- Records Storage Facility
- RV Storage Facility
- Storage Facility
About Swift Storage
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Written by the company
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Contact info
4.7
Excellent
541 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Super easy to access at any time using…
Super easy to access at any time using mobile app. Highly recommended! Very clean areas, toilet facilities available, quick access and no waiting required.
July 30, 2025
Reply from Swift Storage
Thanks so much for the fantastic review! We're so glad to hear you enjoyed the convenience of 24/7 mobile app access and found the facilities clean, well-maintained, and easy to use. It’s great to know you had quick, hassle-free entry every time — exactly what we aim for. We really appreciate the recommendation!
So easy to do online
So easy to do online. Everything is pretty straight forward. So far its been a great experience.
July 27, 2025
Reply from Swift Storage
Hi Simone,
Thanks so much for the great review! We're glad to hear the online setup was straightforward and that everything’s been going smoothly so far. We're here to make storage easy and stress-free — and it's great to know that’s been your experience!
— The Swift Storage Team
Simplicity of instructions and assistance from Tony phone operator prior to booking
Simplicity of instructions
July 28, 2025
Reply from Swift Storage
Hi Joedy,
Thanks so much for your lovely feedback! We're so glad to hear the instructions were simple and that Tony was able to assist you so well over the phone before your booking. We’ll be sure to pass on your kind words to him — it means a lot! If you ever need anything else, we’re just a call away.
— The Swift Storage Team
Competitve pricing
Competitve pricing. Easy sign up and access.
Just simple and easy.
July 29, 2025
Unprompted review
Reply from Swift Storage
Hi Les,
Thanks so much for the great feedback! We're glad to hear you found our pricing competitive and the sign-up process quick and easy. Keeping things simple and stress-free is exactly what we aim for. We're here if you ever need anything!
— The Swift Storage Team
Beautiful new complex very clean easy…
Beautiful new complex very clean easy to move around.
July 25, 2025
Reply from Swift Storage
Hi Lori,
Thanks so much for the lovely feedback! We're thrilled to hear you're enjoying the beautiful new complex and that everything has been clean and easy to navigate. We designed it with simplicity and convenience in mind — so it’s great to know that’s been your experience!
— The Swift Storage Team
Reply from Swift Storage
Hi Michael,
Thanks so much for the kind words! We’re so glad to hear you felt supported and understood — that’s exactly the experience we aim to provide. If you ever need anything, our team is always here to help.
— The Swift Storage Team
Easy clean and professional
Swift storage is easy convenient clean and has great new incentive packages
Great value and great people thanks to Tony
July 22, 2025
Reply from Swift Storage
Hi Wayne,
Thanks so much for the great review! We're glad you're enjoying the clean, convenient experience and the added value from our new incentive packages. We'll be sure to pass on your thanks to Tony — he’ll be stoked to hear your kind words! If you ever need anything, we're always here to help.
— The Swift Storage Team
It's all so easy!
Very easy process to book a unit. Easy remote access for removalists and excellent, highly secure unit. Vermin proofed as well. Would highly recommend Swift Storage!.
July 25, 2025
Unprompted review
Reply from Swift Storage
Hi Joanne,
Thanks so much for the glowing review! We’re thrilled to hear the booking process was smooth, remote access was easy for your removalists, and that your unit exceeded expectations in both security and cleanliness. We take pride in offering vermin-proof, highly secure storage — and it’s great to know you’d highly recommend Swift Storage. We’re always here if you need anything!
— The Swift Storage Team
Reply from Swift Storage
Hi Carol,
Thank you so much for the kind words! We're so glad to hear our team was helpful every step of the way — that’s exactly the experience we aim to provide. If you ever need anything, we’re always here to support you.
— The Swift Storage Team
Easy to access the storage
July 17, 2025
Reply from Swift Storage
Hi Douglas,
Thanks for the great feedback! We’re glad to hear you found access to your storage unit nice and easy — that’s exactly what we aim for. If you ever need anything, our team is always here to help!
— The Swift Storage Team
Great facility and organisation
All setting up accounts and payments are online for great convenience to customer.
The storage facility is clean and access is all digital.
Very approachable and understanding staff.
July 17, 2025
Reply from Swift Storage
Thanks so much for the great feedback! We're glad to hear you found the online setup and payment process convenient, and that you're happy with the clean, digital-access facility. It's especially lovely to hear our team came across as approachable and understanding — we’ll be sure to pass that on! If you ever need anything, we’re always here to help.
Very helpful staff
The Staff took note of my situation. And helped me with the solution.
July 16, 2025
Reply from Swift Storage
Thanks so much for your kind words! We’re really glad our team was able to listen and support you with a solution that worked. If you ever need anything else, we’re always here to help!
What a fantastic experience!
What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I was registered ok! Explained how there app works as well. I can’t thank them enough for the support I received during a stressful situation. Amazing service and a secure and clean storage space.
July 5, 2025
Reply from Swift Storage
Hi Jodie,
Wow, thank you so much for the incredible review! We're so glad we could support you during a stressful time and make the process as smooth as possible. It’s wonderful to hear our team was able to guide you through everything — from finding the best solution to helping with the booking and app setup. We're thrilled you're happy with the service and the secure, clean facility. If you ever need anything, we’re always here to help!
Easy to get into using the app
Easy to get into using the app. A light in the space for night time jobs. Bathroom available. Clean.
July 8, 2025
Reply from Swift Storage
Thanks so much for the great review! We're glad to hear the app made access easy and that you found the space clean, well-lit, and convenient — especially with the bathroom available. We’re always here if you need anything!
Very helpful when I called
Very helpful when I called. Let info the yard so I could look at the units. Payment process and set up very easy to follow. Would recommend 100 percent a pleasure dealing with them
July 7, 2025
Reply from Swift Storage
Hi Robert,
Thanks so much for the fantastic review! We're so glad our team could assist you over the phone and make the whole process — from checking out the units to setting up and paying — simple and smooth. We really appreciate your recommendation and are always here if you need anything in the future!
No fuss professional help.
No fuss professional help to arrange a suitable unit at a reasonable cost. When help was needed it was provided to make things easy with the booking and the access, great service. The unit very clean and ready to accept my items for storage. Quick service with an eagerness to provide customer satisfaction. Very happy to deal with Swift services, this is the second time I have used the services.
July 3, 2025
Reply from Swift Storage
Hi Donald,
Thanks so much for the wonderful review! We’re thrilled to hear your experience with us was smooth, professional, and hassle-free — just how storage should be. It's great to know our team could assist with both the booking and access, and that the unit was clean and ready to go. We truly appreciate your continued support and are so glad to have helped you again. If you ever need anything, we're just a call away!
The details and Leigh was very…
The details and Leigh was very pertinent with me, took my around to check the place.she was by phone but i felt she is a present with me.
July 3, 2025
Reply from Swift Storage
Thanks so much for your kind words! We're so glad to hear Leigh made you feel supported and present, even over the phone. It's great to know she was able to guide you through the details and help you feel confident about the space. We’ll be sure to pass on your lovely feedback to her!
I have been a customer for 2.5 years
I have been a customer for 2.5 years, the storage facility is professionally clean, safe and I wouldn't hesitate to recommend anyone who likes superior service at premium prices.
June 30, 2025
Reply from Swift Storage
Thank you so much for your loyal support over the past 2.5 years! We’re thrilled to hear you’ve had such a positive experience and that you value the clean, safe, and professional environment we work hard to maintain. Your recommendation means a lot to us — we're always here if you need anything!
must have internet on device used for the app , the facility does not provide , as far as I'm aware anyway
the staff are professional to deal with and facilities are neat and clean well looked after
June 27, 2025
Reply from Swift Storage
Hi Shane,
Thanks so much for your kind words! We’re really glad to hear you’ve had a great experience with our team and that you’re happy with the clean, well-maintained facilities. We appreciate the feedback and are always here if you need anything!
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