What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very happy with our experience with this storage place in Redland Bay East, on the Business Park. We had a reduced rate/special for the month we stored our belongings there. The booking was ea... See more
Company replied
Couldn’t recommend this storage facility highly enough, the easiest from start to finish, good sizes, secure and easily accessible every time I was there. Had my storage unit 18 months and never had... See more
Company replied
From the first emails to Swift Storage communication was clear and helpful. We utilised the storage for 2 months during the house move and access was simple and easy to use all off a phone app. The... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Boat Storage Facility
- Records Storage Facility
- RV Storage Facility
- Storage Facility
About Swift Storage
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Written by the company
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Contact info
4.7
Excellent
541 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great modern facility
Great modern facility, easy to access and fast response customer service
May 11, 2025
Reply from Swift Storage
Thanks so much for the great feedback! We're glad to hear you enjoyed the modern facilities, found access easy, and experienced fast, responsive customer service. That’s exactly the level of convenience and support we strive to provide. We really appreciate you choosing Swift Storage!
— The Swift Storage Team
Too Costly
Love the easy process and automated system. Cost of storage too much.
October 31, 2025
Unprompted review
Reply from Swift Storage
Thanks so much for your feedback! We're really glad to hear you enjoyed the easy process and found our automated system convenient to use — that's exactly what we aim for. We understand that pricing can be a concern, and we’re always working to provide the best value while maintaining the high level of security, cleanliness, and service our facilities are known for. We truly appreciate your honesty and support!
— The Swift Storage Team
Easy and cost effective storage…
Easy and cost effective storage solution ✅
October 30, 2025
Unprompted review
Reply from Swift Storage
Thanks so much for the great feedback! We're glad to hear you found our storage solution easy and cost-effective — that’s exactly what we aim for. If you ever need anything, we’re always here to help!
— The Swift Storage Team
Hi Team,
Hi Team,
Amazing facility, but you have raised prices 3 times in a year,
I’m considering of moving as I’m sure there’s going to be another price increase,…
October 17, 2025
Reply from Swift Storage
Thank you for your honest feedback — we really appreciate you taking the time to share your experience. We're so glad to hear you’re happy with the facility itself, but we completely understand your concern about the recent price increases.
We never take pricing changes lightly, and they’re only implemented to help cover rising operational and maintenance costs while continuing to deliver a secure, clean, and high-quality storage experience. That said, we absolutely understand how frustrating this can feel, especially when increases happen close together.
Your feedback has been passed on to the team, and we’re always here to chat if you’d like to discuss your options further. We genuinely value your business and hope we can continue to support your storage needs.
— The Swift Storage Team
Top Quality Secure Facility
From the first emails to Swift Storage communication was clear and helpful. We utilised the storage for 2 months during the house move and access was simple and easy to use all off a phone app. The facility itself was super clean and very secure. Staff have been fantastic! Would highly recommend this facility to anyone looking for storage in the Redlands.
October 16, 2025
Unprompted review
Reply from Swift Storage
Thank you so much for your lovely feedback! We're so glad to hear your experience with Swift Storage was smooth and stress-free during your house move. From clear communication to simple phone app access and a clean, secure facility — it's great to know we hit the mark. We’ll be sure to pass on your kind words to the team, and we truly appreciate your recommendation to others in the Redlands. All the best with your new home, and we’d be happy to help again if you ever need storage in the future!
— The Swift Storage Team
Great place very secure
November 29, 2024
Unprompted review
Reply from Swift Storage
Thank you for the Feedback Angela
Very easy to book and use.
Great facility very clean and well kept. Easy booking and access all worked well. Price and the higher side hence 4 stars, but you do get what you pay for.
September 30, 2025
Unprompted review
Reply from Swift Storage
Hi Jason,
Thanks so much for your feedback! We're glad to hear you found the facility clean, well-maintained, and easy to use — that’s exactly what we aim for. We appreciate your thoughts on pricing too, and you're absolutely right: we focus on delivering premium security, convenience, and service. Thanks again for choosing Swift Storage — we hope to welcome you back again in the future!
— The Swift Storage Team
Clean and secure storage with easy…
Clean and secure storage with easy access
Great service with always prompt responses to any queries
Thank you team Swift for a great services 😊
September 29, 2025
Unprompted review
Reply from Swift Storage
Hi Jana,
Thank you so much for the lovely feedback! We're thrilled to hear you found the storage clean, secure, and easy to access. It's also great to know our team was able to respond promptly and provide the service you needed. We truly appreciate your support — thanks again from all of us at Swift Storage! 😊
— The Swift Storage Team
Very fast to get a unit
September 15, 2025
Reply from Swift Storage
Thanks for the great feedback! We’re glad to hear you were able to get a unit quickly and easily — that’s exactly what we aim for. If you ever need anything, our team is always here to help!
— The Swift Storage Team
Swift Redland Bay West: 100%
Easy via app. Secure, clean property. Excellent process for booking and payment and Excellent service. 10 stars!
September 10, 2025
Unprompted review
Reply from Swift Storage
Hi Pam,
Wow — thank you for the glowing 10-star review! 🌟 We're so glad to hear you found the app easy to use, the property clean and secure, and the booking and payment process smooth from start to finish. It's fantastic to know our service hit the mark — we truly appreciate your kind words and support!
— The Swift Storage Team
Great storage facility easy access to…
Great storage facility easy access to the facility and storage unit just by using the app and once finished using the storage unit moving out is a breeze simple clean the unit take a pic to show that it’s clean email it off all done…. Very convenient 😄
September 8, 2025
Unprompted review
Reply from Swift Storage
Hi Dale,
Thanks so much for the awesome feedback! We’re thrilled to hear the app made access super easy and that moving out was just as smooth. It’s great to know you found the process simple, the unit clean, and the support helpful every step of the way. We really appreciate your kind words — and we’re always here if you need storage again in the future!
— The Swift Storage Team
Reply from Swift Storage
Thanks so much for the feedback! We're glad to hear you're happy with the facilities.
— The Swift Storage Team
Thank you very easy entry and exit
Thank you very easy entry and exit
September 2, 2025
Unprompted review
Reply from Swift Storage
Hi Les,
Thanks so much for your kind words! We're glad to hear entry and exit were nice and easy — that’s exactly what we aim for. If you ever need anything in the future, we’re always here to help!
— The Swift Storage Team
Reply from Swift Storage
Hi Angelling
Thanks so much for your kind words! We’re glad to hear our team was friendly and helpful — that’s exactly the experience we strive to deliver. If you ever need anything, we’re just a call away!
— The Swift Storage Team
OMG Soo easy to do tip of your fingers
OMG Soo easy to do tip of your fingers! I loved it, I had a unit just over a year and I never had a problem! Thank you so much!
August 27, 2025
Unprompted review
Reply from Swift Storage
Hi April,
OMG thank you! We’re so glad to hear everything was super easy and that you had such a smooth experience over the year. It means a lot to know you never had a single issue — that’s exactly what we aim for! Thanks again for storing with us, and we’re always here if you ever need us again 💛
— The Swift Storage Team
Reply from Swift Storage
Hi Peter,
Thanks for the great feedback! We're so glad to hear the price and facilities were just right for you. That balance of value and quality is exactly what we aim for. If you ever need storage again, we’d love to help!
— The Swift Storage Team
The storage unit was easy to use
The storage unit was easy to use, no fuss with moving in and the staff are so helpful and so quick to respond to your questions. I highly recommend Swift Storage.
September 22, 2024
Unprompted review
Reply from Swift Storage
Hi there,
Thanks so much for the fantastic feedback! We’re thrilled to hear the move-in process was smooth and that our team was quick to respond when you had questions. It's great to know you found everything easy and stress-free — exactly what we aim for. We really appreciate the recommendation!
— The Swift Storage Team
Awesome …
Couldn’t recommend this storage facility highly enough, the easiest from start to finish, good sizes, secure and easily accessible every time I was there. Had my storage unit 18 months and never had an issue. Speed and ease of service was unreal.
August 18, 2025
Unprompted review
Reply from Swift Storage
Hi there,
Wow — thank you so much for the amazing feedback! We're thrilled to hear your experience was smooth from start to finish, and that your unit served you well over the 18 months. It’s great to know you found it secure, accessible, and hassle-free every time — that’s exactly what we aim for. We truly appreciate your recommendation and are always here if you need us again in the future!
— The Swift Storage Team
Seamless process to set up account and…
Seamless process to set up account and access storage space.
August 11, 2025
Reply from Swift Storage
Thanks so much for your feedback! We’re glad to hear the setup process and access to your storage space was seamless — that’s exactly what we aim for. If you ever need anything, our team’s always here to help!
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