The best without a doubt!!. Touch your phone the gate opens! Drive straight in. Wide access, heaps room. Signage great. Drive to your locker.! Touch your phone the storage locker unlocks! Th... See more
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Great storage facility easy access to the facility and storage unit just by using the app and once finished using the storage unit moving out is a breeze simple clean the unit take a pic to show that... See more
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Unfortunately no notice to say the exit gate was faulty. Fortunately another customer came in and gave us the info and let us out
Company replied
The ease of which I could obtain the unit , and then the access was so simple . Everything has been thought of and made available to the customer and if I wasn’t sure of anything there was visible in... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Boat Storage Facility
- Records Storage Facility
- RV Storage Facility
- Storage Facility
About Swift Storage - Yeppoon
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Written by the company
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Contact info
Pineapple Drive 34, 4703, Hidden Valley, Queensland, Australia
- (07) 3497 5072
4.7
Excellent
52 reviews
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From my initial contact with Swift via…
From my initial contact with Swift via phone to enquire on availability of a covered bay I received straightforward advice on how best to apply and more importantly when.
The online booking process was hassle free even for a person who is not particularly online savvy.
Overall a great experience which delivered the required result.
Well done Swift
February 20, 2025
Reply from Swift Storage - Yeppoon
Hi David,
Thank you for your fantastic 5-star review! We’re so pleased to hear that your experience with Swift Storage was smooth from start to finish. Our team strives to provide clear and helpful advice, and we’re glad the online booking process was hassle-free for you.
It’s wonderful to know we could meet your storage needs, and we truly appreciate your kind words. If you ever need anything, don’t hesitate to reach out—we’re always happy to help!
Best regards,
The Swift Storage - Yeppoon Team 🚀
The storage area is clean and tidy
The storage area is clean and tidy and easy to find and use your phone to unlock the gate and the storage shed via one simple to use app. I'd highly recommend this mob to store your stuff safely and securely. Thanks guys.
February 3, 2025
Reply from Swift Storage - Yeppoon
Thank you for the fantastic review, Davin! We’re thrilled to hear that you found our storage area at Swift Storage - Yeppoon clean, tidy, and easy to navigate with our app. We’re committed to providing a secure and convenient storage solution, and it’s great to know that you’d highly recommend our services. Thanks for choosing us and for taking the time to share your positive experience!
Excellent customer service
January 31, 2025
Reply from Swift Storage - Yeppoon
Thank you for the five-star review, Wayne! We’re thrilled to hear that you experienced excellent customer service at Swift Storage. Our team is dedicated to providing top-notch service and support, and it’s great to know that we’ve met your expectations. Thanks for choosing Swift Storage and for taking the time to share your positive feedback!
Reply from Swift Storage - Yeppoon
Thank you for your review, John! We’re glad to hear that you found our setup incredible at Swift Storage - Yeppoon. We apologise if the entry process seemed a bit complicated. We are constantly working to improve our processes to make them as user-friendly as possible. Your feedback is invaluable in helping us enhance our service. Thanks for choosing Swift Storage, and we look forward to making your next visit even smoother!
Reply from Swift Storage - Yeppoon
Thank you for your kind words, Nicholas! We’re so pleased to hear that our team’s customer service left a positive impression on you. Providing friendly and helpful support is something we take great pride in.
Amazingly simple process to book online…
Amazingly simple process to book online , the units are very secure , the entry process was electronic, but super user friendly .
December 30, 2024
Reply from Swift Storage - Yeppoon
Thank you for your fantastic feedback, Tracey! We’re thrilled to hear you found the online booking process simple and the entry system user-friendly. Ensuring our facilities are secure and easy to access is a top priority, so it’s great to know we’re hitting the mark.
It was a fairly smooth process .
It was a fairly smooth process .
People I spoke to on phone were amazing .
December 14, 2024
Reply from Swift Storage - Yeppoon
Thank you for the five-star review, Janeane! We're so pleased to hear that you found the process smooth and our team amazing to speak with. We strive to make every interaction with Swift Storage a positive and seamless experience. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Thanks for choosing us!
Very neat and tidy very accessible And…
Very neat and tidy very accessible And very convenient
November 29, 2024
Reply from Swift Storage - Yeppoon
Thank you for your wonderful feedback, Dale! We’re thrilled to hear you found our facility neat, tidy, accessible, and convenient. It’s great to know we’re meeting your expectations!
Very satisfying.
Quick and easy application process.
Easy to follow instructions on accessing the site and the locker. Very modern facility.
10 out of 10- Would recommend.
November 23, 2024
Reply from Swift Storage - Yeppoon
Thank you for the wonderful review and the perfect rating! We’re thrilled to hear that you found the application process quick and easy, and that our instructions were clear and helpful. It’s great to know you appreciate the modernity of our facility as well. We strive to provide a seamless experience for all our customers, and your recommendation means a lot to us. Thanks for choosing us and for sharing your positive experience!
Assistance for entry and other functions of the app
I had some problems with the app, mainly due to my lack of familiarity with using apps, and I found 2 Swift employees were very helpful in resolving my issues.
November 26, 2024
Reply from Swift Storage - Yeppoon
Thank you for taking the time to share your feedback, Fred! We’re so glad to hear that our team was able to assist you and make your experience smoother. Technology can be tricky at times, but it’s great to know our staff were there to help resolve your issues.
Wonderful phone service
Personal service over the phone to assist with setting up the booking for the site. The ladies I spoke with were so very helpful and patient with someone who was not of the mobile phone age and very unsure of how to go about booking on line. The step-by-step instructions were clear and concise, and so easy to follow, I couldn't believe it seemed so easy to book the site. Thank you ladies.
November 25, 2024
Reply from Swift Storage - Yeppoon
Thank you for such a lovely review, Rick! We’re thrilled to hear that our team could assist you over the phone and make the booking process so straightforward and stress-free. Our goal is to ensure every customer feels supported, and it’s wonderful to know we hit the mark for you.
Your kind words about our team’s patience and helpfulness mean a lot.
Making life easier
November 25, 2024
Reply from Swift Storage - Yeppoon
Thank you for your kind words, Tim! We’re so glad we could make the booking process easy and stress-free for you.
Highly recommend
Amazing, so easy to online book with fast acceptance. Made booking on day of requirement. So helpful. Complex immaculate and of a very high secure standard. 10/10.
November 15, 2024
Reply from Swift Storage - Yeppoon
Thank you for your wonderful review, Dominique! We’re thrilled to hear that you found our online booking process easy and fast, and that we could help you on the day you needed storage. Keeping our facilities secure and immaculate is a top priority, so your feedback means a lot to us.
We truly appreciate your 10/10 rating—it made our day!
New Shed hire
I haven't accessed my shed yet however, my experience with you guys has been amazing so far. The text message set up is a dream to use and so helpful:)
November 15, 2024
Reply from Swift Storage - Yeppoon
Thank you for your lovely review, Melissa! We’re so glad to hear your experience has been amazing so far and that you’ve found our communication helpful.
We know you will enjoy your storage space when you access it!
Sign up was easy and when I had a query…
Sign up was easy and when I had a query I was able to speak to someone quickly and they answered my questions quickly
November 11, 2024
Reply from Swift Storage - Yeppoon
Thanks so much for the great review, Mike! We’re thrilled to hear the sign-up process was smooth and that you were able to get quick answers to your questions. We’re always here to make things as easy as possible.
Reply from Swift Storage - Yeppoon
Thank you for sharing your experience with us. I’m sorry to hear about the issues you faced when accessing the site through the app. We strive to make the entry process as smooth as possible, so your feedback is valuable in helping us improve. If there’s anything more we can do to assist or if you have any further feedback, please feel free to reach out. We’re here to help!
Good remote service.
Good remote service.
Fast & friendly. Both by message & email. Good clean purpose facility. Blue tooth access is easy to use & works seamlessly.
October 24, 2024
Reply from Swift Storage - Yeppoon
Thank you for sharing your experience, Leslie! We’re thrilled to hear that our remote service was fast and friendly, and that you found the facility clean and easy to access with Bluetooth.
Good Support
The person I dealt with was extremely helpful and supportive especially as the IT was giving me some issues.
This was very appreciated and reduced the stress of moving and storing.
October 28, 2024
Reply from Swift Storage - Yeppoon
Thank you for your kind review, Angela! We’re so glad our team could be helpful and supportive, especially when tech issues arose. Moving and storing can be stressful, and it’s great to know we could make it a little easier for you.
Really positive customer service
Really positive customer service, friendly and easy information to follow about using the storage unit .
October 25, 2024
Reply from Swift Storage - Yeppoon
Thanks so much for your kind words, Wendy! We’re thrilled to hear that our team provided friendly service and clear information to make your storage experience easy.
great service
October 9, 2024
Reply from Swift Storage - Yeppoon
Thanks for the kind words, Tanya! We’re thrilled to hear that you’re happy with our service.
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