Swift Storage - Yeppoon Reviews 52

TrustScore 4.5 out of 5

4.7

Pineapple Drive 34, 4703 Hidden Valley, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The best without a doubt!!. Touch your phone the gate opens! Drive straight in. Wide access, heaps room. Signage great. Drive to your locker.! Touch your phone the storage locker unlocks! Th... See more

Company replied

Rated 5 out of 5 stars

Great storage facility easy access to the facility and storage unit just by using the app and once finished using the storage unit moving out is a breeze simple clean the unit take a pic to show that... See more

Company replied

Rated 4 out of 5 stars

Unfortunately no notice to say the exit gate was faulty. Fortunately another customer came in and gave us the info and let us out

Company replied

Rated 5 out of 5 stars

The ease of which I could obtain the unit , and then the access was so simple . Everything has been thought of and made available to the customer and if I wasn’t sure of anything there was visible in... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Boat Storage Facility
  4. Records Storage Facility
  5. RV Storage Facility
  6. Storage Facility

About Swift Storage - Yeppoon

Written by the company

At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.

Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.

We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.

Join our community of satisfied customers and experience the Swift Storage difference today!

🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage

Written by the company

Your space, your way – instant online booking and app access.
Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
🔐 Safe & Secure Storage You Can Trust
State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
📱 Digital-First Convenience
Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
📅 Flexible, No Lock-in Contracts
Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
📍 Convenient Locations Across Queensland
Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
🛠 Exceptional Customer Support
Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
💰 Honest Pricing, No Gimmicks
Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
🌟 Trusted by Thousands
Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.

Contact info

  • Pineapple Drive 34, 4703, Hidden Valley, Queensland, Australia

  • (07) 3497 5072

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Good to deal with

Good to deal with

September 27, 2024
Swift Storage - Yeppoon logo

Reply from Swift Storage - Yeppoon

Thank you Damien. We're pleased to hear that your interactions with us were positive! Ensuring a good customer experience is very important to us!

Rated 5 out of 5 stars

Amazing

Amazing, easy technology!
Really clean and easy access.

September 26, 2024
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Reply from Swift Storage - Yeppoon

Thank you Melloney for your fantastic review! We’re so glad you’re enjoying our easy-to-use technology and appreciate the cleanliness and accessibility of our facility. Making your storage experience simple and seamless is our goal!

Rated 5 out of 5 stars

Access is easy

Access is easy, size of the unit is great, particularly the height. The light in the unit is handy, and having a toilet on site is good thinking.
Only thought is if power was to go out, do the units remain locked and in that situation would access be available?
Thankyou for the update, very happy.

August 30, 2024
Swift Storage - Yeppoon logo

Reply from Swift Storage - Yeppoon

Thank you for the five-star review, Trevor! We’re pleased to hear that you appreciate the accessibility, size, and amenities of our Yeppoon facility. It’s great to know that features like the on-site toilet and unit lighting are making your experience better. Regarding your question about power outages, rest assured that our security system is equipped with backup power to ensure that units remain secure and accessible even during a power failure. We’re here to ensure your peace of mind at all times. Thanks for choosing Swift Storage and for your thoughtful feedback!

Rated 4 out of 5 stars

Unfortunately no notice to say the exit…

Unfortunately no notice to say the exit gate was faulty. Fortunately another customer came in and gave us the info and let us out

August 18, 2024
Swift Storage - Yeppoon logo

Reply from Swift Storage - Yeppoon

Thank you for your review, Terry. We apologise for the inconvenience caused by the faulty exit gate and for not communicating this issue promptly. We appreciate another customer assisting you, and we’re grateful you shared this experience with us. Please know the gate has now been fixed to ensure smooth access in the future. Thank you for your understanding and patience. We’re committed to providing a better experience and value your feedback. Thanks for choosing Swift Storage.

Rated 5 out of 5 stars
Swift Storage - Yeppoon logo

Reply from Swift Storage - Yeppoon

Thank you for the fantastic review, Andrew! We’re thrilled to hear that you found dealing with Swift Storage - Yeppoon to be super fast and easy. We strive to provide efficient and hassle-free service to all our customers. Thanks for choosing us and for sharing your positive experience!

Rated 5 out of 5 stars

Easy to book swift storage space

Easy to book swift storage space, same day with no hassle. First space not big enough so rang for larger space with no problems, person on phone easy to talk to. Great idea for application on phone to open and close entry gate.

July 11, 2024
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Reply from Swift Storage - Yeppoon

Thank you for the fantastic review, Nathan! We’re delighted to hear that booking your storage space was hassle-free and that our team was able to accommodate your needs quickly when you needed a larger space. It’s great to know that you found our app-based gate access a great idea too. We strive to make every aspect of our service convenient and user-friendly. Thanks for choosing Swift Storage and sharing your experience!

Rated 5 out of 5 stars

Easy access and clean facilities

Easy access and clean facilities

June 19, 2024
Swift Storage - Yeppoon logo

Reply from Swift Storage - Yeppoon

Thank you for the five-star review, Jen! We’re so pleased to hear that you found our facilities at Swift Storage - Yeppoon easy to access and clean. We strive to maintain high standards to ensure a great experience for all our customers. Thanks for choosing us!

Rated 5 out of 5 stars

Great to deal with

Great to deal with. Excellent facilities

May 16, 2024
Swift Storage - Yeppoon logo

Reply from Swift Storage - Yeppoon

Thank you, Justin, for the wonderful review and five stars! We’re delighted to hear that you had an excellent experience with our facilities and found us great to deal with. We strive to provide outstanding service and facilities, and it’s fantastic to know we’ve succeeded. Thanks for choosing Swift Storage!

Rated 5 out of 5 stars

Easy system and friendly/prompt…

Easy system and friendly/prompt attention to queries.

April 20, 2024
Swift Storage - Yeppoon logo

Reply from Swift Storage - Yeppoon

Thanks for the kind words, Richard! We're glad to hear you found our system easy to use and our team friendly and prompt. If you ever have more questions, feel free to reach out anytime!

Rated 5 out of 5 stars
Swift Storage - Yeppoon logo

Reply from Swift Storage - Yeppoon

Hello Simon,
Thank you for your feedback! We're really pleased to hear that you found our online and phone services easy to use. We aim to make your experience as seamless as possible. If you have any more feedback or need further assistance, we're just a call or click away!

Rated 5 out of 5 stars

Staff so friendly and easy to deal…

Staff so friendly and easy to deal with, nice people

March 26, 2024
Swift Storage - Yeppoon logo

Reply from Swift Storage - Yeppoon

Hi Martin,

Thank you for your kind words about our staff! We're delighted to hear that you found them friendly and easy to deal with. We strive to provide excellent customer service, and your feedback is greatly appreciated. If you need anything else, feel free to reach out.

Warm regards,
Swift Storage Team

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