Swimaholic Reviews 100

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 1 out of 5 stars

I do not recommend online shopping. My patience is running out. I am still waiting for my order No. 1767819823 that was supposed to arrive on 16/1/2026. The package has not even been handed over to th... See more

Company replied

Rated 1 out of 5 stars

My flippers were delayed. When they arrived they didn't fit. To send them back will mean that I have spend the cost of the items on shipping here and back that I have to cover. When I s... See more

Company replied

Rated 2 out of 5 stars

I bought fins in EU size 46-47 (XXL) which turned out to be actually only size about 42. I can only warn to buy fins here; it left me with transportation costs for both ways. Swimaholic did response... See more

Company replied

Rated 5 out of 5 stars

Ordered Speedo Pro-optical lenses with different diopters and Pro-optical kit. My order was dealt with promptly and delivered quickly. It was safely packaged and exactly as described. Very easy to... See more

Company replied

Company details

  1. Swimwear Store

Written by the company

We are swimming specialists. E-shop with individual approach and sports spirit ;-) Swimaholic is a specialized shop for swimming and other water sports. We offer everything that every professional or recreational swimmer would need: swimming suits, wetsuits, goggles, neoprene shoes, gloves and many more. In addition to that, we also have a wide selection of clothing, backpacks, swimming buoys, towels, swimming electronics and so on. If you are not sure about the product our team is all time ready to help you to choose the best for you! We have gained trust, from those who make their first swimming steps, to those who record significant sports results. Our mission and satisfaction are satisfied and well-equipped consumers who want to have quality and long-lasting equipment, regardless of whether they are swimmers, surfers, divers, amateurs or professionals. We want to enable you to choose and undergo a pleasant experience with the equipment we offer through the brands we represent. We strive to provide our customers with professional and quality support in choosing products and sizes, as well as expert advice for their use and maintenance. 30 Day money-back guarantee or secure shopping are the things we don't need to highlight as those are essential for every reliable seller. "Life is cool in the pool"


Contact info

2.6

Poor

TrustScore 2.5 out of 5

100 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great swimming suit

The size of the swimming suit was right, the material that it's made of is exactly as advertised. The delivery was even faster than initially promised! Great experience! Definitely recommend and will purchase a new swimming suit soon.

October 31, 2022
Unprompted review
Rated 3 out of 5 stars

No delivery after one month, - what?

Too slow delivery. Good service after complaining.

April 28, 2022
Unprompted review
Swimaholic logo

Reply from Swimaholic

Hello,
we are so sorry, that deliver takes to long but we sent your package ASAP.
Please be avare that we send our products from Prague, Czech Republic and it takes time until it arives to Norway.
The package is already sent, so if you don't want to take it, the delivery service will send it back to us and when it arrives we will contact you and refund your money.

Rated 5 out of 5 stars

Great service

Great service, delivery.
Perfect things!
:D 🤸🏊

March 18, 2022
Unprompted review
Swimaholic logo

Reply from Swimaholic

Thank you for the maximum number of stars and for being satisfied with our services. Lea :)

Rated 1 out of 5 stars

Order cancelled!!

Waited a week for my order then received an email simply saying "order cancelled". Very poor.

March 2, 2022
Unprompted review
Swimaholic logo

Reply from Swimaholic

Dear Bernadette Robinson, you selected the credit card payment when you ordered the product but we didn't get the payment so the system automatically deleted the order after the time limit given for the payment. In case you made a payment after the time limit please send us a confirmation on info@swimaholic.eu so that we can put your order back in the system. In case the order wasn't paid please place the order on more time. Thank you for your understanding :)

Rated 1 out of 5 stars

THE worst experience

THE worst experience I could ever have, I ordered twice from them and every time THEY used stupid deliverers, I couldn't get anything from them, NOTHING!!!!!!!!!!!!!!!!

February 3, 2022
Unprompted review
Swimaholic logo

Reply from Swimaholic

We are sorry that you had a bad experience, this is not usual. Please send us the order number or the name on which you made the order so that we can look deeper into the situation at info@swimaholic.eu. On our web site, we have few choices of the delivery services so that our clients can choose which they prefer the most and unfortunately we can't influence the delivery service time of the delivery or take the blame if they make a mistake. Lea :)

Rated 5 out of 5 stars

Good experience

Shipping time was accurate, product was as ordered. The store has a good selection, will probably order again.

November 5, 2021
Unprompted review
Swimaholic logo

Reply from Swimaholic

Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team

Rated 5 out of 5 stars

Wonderful shop

Fast international shipping, item arrived as in description, good quality. Thank you.

April 21, 2021
Unprompted review
Swimaholic logo

Reply from Swimaholic

Hello, thank you for rating. We are glad that your order has been delivered in time. Have a nice day.

Rated 5 out of 5 stars

fast delivered (to germany)

fast delivered (to germany)
delivered like shown
fair price

February 1, 2021
Swimaholic logo

Reply from Swimaholic

Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team

Rated 5 out of 5 stars

👌👍

Fast, and great service👌👍

February 1, 2021
Swimaholic logo

Reply from Swimaholic

Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team

Rated 3 out of 5 stars

Finally received my item

Finally received my item, ordered 18th December paid extra for the postage £10!! and still didn't arrive until 7 days later.
Communication was good with the online chat.
disappointed with postage costs and delivery time, wish i had only paid the cheaper option.

January 5, 2021
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