I am extremely disappointed with the service I received. The company issued an incorrect invoice which did not reflect the actual work carried out. I contacted them immediately to request a correc... See more
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See what reviewers are saying
Two staff arrived to install a new filter for our pool. They were friendly and efficient and got the job done in less time than we thought it would take. When asked for ongoing advice about pool filte... See more
Helpful staff, but I had to return to drop off a faulty product. Would have been better if product and advice were correct at first visit. I bought 20l hydronic acid and a tap and fitting to help... See more
Great special offer on salt water chlorinater being installed ready for summer,staff replied quickly to our questions and as they look after the vallet for us they said they knew the pool and did not... See more
Company details
Information provided by various external sources
Swimart New Zealand offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more
Contact info
New Zealand
- 08007946278
- swimart.co.nz
3.9
Great
745 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Always have a good service from…
Always have a good service from Swimart, thanks guys !! Have a good Christmas and New Year for you, family and team
December 3, 2021
Good service thanks
Good service thanks, they arranged warranty repairs on my filter and repairs to the pump, and now they are managing my pool while I am unable to do it myself.
November 29, 2021
Knowledgeable courteous very helpful…
Knowledgeable courteous very helpful even carrying heavy items to the car
November 28, 2021
Great staff
Great staff, they get jobs done promptly and properly at a fair price 👍👍
November 24, 2021
Good team work with novice and…
Good team work with novice and experienced sales staff assisting to ensure I had the right product and on having to return an item and replace it, they obliged willingly.
November 24, 2021
Great service when pool got flooded …
Great service when pool got flooded with mud. Price came in under quoted amount which was a nice surprise.
November 24, 2021
Professional service by the technicians…
Professional service by the technicians and good technical advise.
November 23, 2021
Excellent service
Excellent service from when I enquired about a new pool pump to fitting the new pump. Quick and efficient service, was kept up to date all the time on when this would be completed.service man arrived on time and very efficient and quick .
November 22, 2021
Great service very knowledgeable
November 18, 2021
Good fast service.
November 16, 2021
Visited the Henderson outlet to…
Visited the Henderson outlet to purchase a Coincide algaecide 1Ltr.
I am a regular customer and am on the database.
In the past I was usual offered a 10% loyalty discount on my purchases.
Retail assistant told me that they are under new management and no discount or loyalty is applicable for regular customers.
Obviously disappointed with this so in future I may take my business elsewhere.
November 13, 2021
Pool looks very inviting and now being…
Pool looks very inviting and now being used by the family on these warmer days. Happy with the treatment received over winter/spring - thank you.
November 9, 2021
Questionable customer service to date
Questionable customer service to date, overdue and missed pool valet service resulting in green pool and a lack of response for any helpful remediation.
November 9, 2021
Great service
Doug, Carlos and the team at Swimart Glenfield are super friendly & knowledgable. Highly recommend them for all your pool needs.
November 8, 2021
Test went smoothly and all items were…
Test went smoothly and all items were dispensed
with courteous help
November 8, 2021
Excellent service.
November 5, 2021
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