Swimart - Doncaster Reviews 75

TrustScore 5 out of 5

4.8

Shop 40a, Jackson Court, 3109 Doncaster East, VIC, AU


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Rated 5 out of 5 stars

Sebastian and James (and Richard) are very good and professional. It’s clear that they do their jobs in a highly responsible and professional manner with problems promptly identified and fixed, and w... See more

Rated 5 out of 5 stars

Superb pool business that helps maintain our pool every month. Keeps our pool looking crystal clear during the spring and summer months. Customer service is always at a high level and I think this imp... See more

Rated 1 out of 5 stars

Have never experienced a worse level of service. Had to get them back to fix what the first guy did, from installing a new salt clorinator that leaked, the salt indicator light was on, but didn't... See more


Company details

  1. Pool Cleaning Service

Written by the company

Swimart Australia offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more.


Contact info

  • Shop 40a, Jackson Court, 3109, Doncaster East, VIC, Australia

  • 398489777

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, true professionals who know how to get the job done. They replaced my pump which died on the same day which kept my pool looking fantastic

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Service is GREAT and STRESS FREE. Since my husband passed away they have been maintaining our pool. They are timely, efficient and reasonably priced for the work that they do. Highly recommend A++

October 5, 2021
Rated 5 out of 5 stars

Professional Collaborative Service

Professional Collaborative Service
Thank you for your safe consultation & onsite service during COVID
Our Swimart serviced pool constantly brings visual joy during this miserable time.
A visual, tranquil treat.

September 20, 2021
Rated 5 out of 5 stars

Excellent service by Doncaster Swimart

The pool pump stopped working. Pool tech arrived, problem was identified, the pump was taken away and brought back repaired and installed all within a couple of hours. Pool running great again. Great service by the Doncaster Swimart team.

September 8, 2021
Rated 4 out of 5 stars

Think like a customer

Think like a customer, for my case it would be more useful to provide me with a more meaningful comparison between different options. For example with pool heating, I was provided with the option of solar heating which is $4700 and the electronic pump heating which is $12000, but only provided me detailed information about the electronic plan and very minimal on solar (E.g. their relative heating efficacy). Because if the systems have no difference in results, I would prefer electronic. But the comparison is not very meaningful for me and I have no good information to base my decision on.

August 27, 2021
Rated 5 out of 5 stars

I have been using Swimart Pools for…

I have been using Swimart Pools for many years now and I am very happy with your service, which is why I continue to use Swimart Pools, however I really do not want to give you a review EVERY MONTH. Please do not keep sending this email.
If I have a problem I will let you know.

August 19, 2021

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