Swimart - Doncaster Reviews 75

TrustScore 5 out of 5

4.8

Shop 40a, Jackson Court, 3109 Doncaster East, VIC, AU


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Rated 5 out of 5 stars

Sebastian and James (and Richard) are very good and professional. It’s clear that they do their jobs in a highly responsible and professional manner with problems promptly identified and fixed, and w... See more

Rated 5 out of 5 stars

Superb pool business that helps maintain our pool every month. Keeps our pool looking crystal clear during the spring and summer months. Customer service is always at a high level and I think this imp... See more

Rated 1 out of 5 stars

Have never experienced a worse level of service. Had to get them back to fix what the first guy did, from installing a new salt clorinator that leaked, the salt indicator light was on, but didn't... See more


Company details

  1. Pool Cleaning Service

Written by the company

Swimart Australia offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more.


Contact info

  • Shop 40a, Jackson Court, 3109, Doncaster East, VIC, Australia

  • 398489777

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sebastian and James (and Richard) are…

Sebastian and James (and Richard) are very good and professional. It’s clear that they do their jobs in a highly responsible and professional manner with problems promptly identified and fixed, and with top quality of works that commensurate with the SwiMart brand! Peter is also good too. They are all good assets of your firm.

June 7, 2021
Rated 5 out of 5 stars

Pool care with a personal touch

Pool care with a personal touch.
I cannot recommend Swimart in. Jackson Court more.
Professional, prompt and Masters of their craft; I relax knowing that both my pool and they health office my family are in the best of hands.

June 7, 2021
Rated 5 out of 5 stars

Highly recommend

Superb pool business that helps maintain our pool every month. Keeps our pool looking crystal clear during the spring and summer months. Customer service is always at a high level and I think this important because we ended up leaving our former swim mart shop in Balwyn due to extremely bad customer service! Treat your paying customers with respect and we will continue our business with you and this is exactly what swim mart pools Doncaster has done! They treat us with respect. Thank you for your amazing service!

May 11, 2021
Rated 4 out of 5 stars

water is refilled

water is refilled, but pump is not working smoothly, could Mr James visit us again ? no one answer telephone 9840 1877, sorry.

May 11, 2021
Rated 1 out of 5 stars

Have never experienced a worse level of…

Have never experienced a worse level of service. Had to get them back to fix what the first guy did, from installing a new salt clorinator that leaked, the salt indicator light was on, but didn't bother to add salt. Changed the pool running time from off peak to daytime without authority.

Second guy came fixed problems, told me he would order new springs for my pool gates and come back to install, that was 3-4 months ago.

Dreadful service, do youself a favour and use anyone else, couldn't be worse.

February 22, 2021
Rated 5 out of 5 stars

Good service enabled equitable…results

Good service enabled equitable comparison of repairing an existing saltwater chlorinator and continuing to use a 5-year-old unit with a replaced printed circuit board and a new timer would be likely to have additional later difficulties of other elements of the total unit due to age.

After careful consideration and technical evaluation, we proceeded to purchase a completely new unit for a very competitive price.
Well done Brad and the owners of Swimart Pools – Doncaster
Shop 40a, Jackson Court, 3109 Doncaster East, VIC, AU

February 2, 2021

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