Swimart - Nerang Reviews 152

TrustScore 5 out of 5

4.8

Shop 2, Cnr Hinkler Drive & Pappas Way, 4211 Nerang, QLD, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went to 4 other pool shops before settling with my local Swimart. Our pool runs an Ionization system and Stuart knew what I needed when testing as he had experience with Ionizer pool systems. I also... See more

Rated 4 out of 5 stars

I would like to thank your team for being there in my time of need. I know I gave your staff a big task to do, and not being able to be there to guide through as to what I needed. Overall they did a... See more


Company details

  1. Pool Cleaning Service

Written by the company

Swimart Australia offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more.


Contact info

  • Shop 2, Cnr Hinkler Drive & Pappas Way, 4211, Nerang, QLD, Australia

  • 755020600

4.8

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Assistance with heater set up

As it’s school holidays I thought I would turn the heater on for my pool but I couldn’t remember how to do it. I phoned SwimArt and spoke to Stuart who said he would ask Randall if he could fit me in that day. Well as in line with all the excellent service that I receive from the staff, Randall came that same afternoon. Thanks guys for the speedy service. I highly recommend SwimArt at Nerang.

June 28, 2021
Rated 5 out of 5 stars

Our experience is that staff and…

Our experience is that staff and Swimart Nerang are the most knowledgable in the game. We have in the past used other operators only to see their level of punctuality & professionalism compromised after the customer base expands. The service technicians, particularly John, know their stuff inside out, and we will continue using him and Swimart Nerang if the time comes to ever move.
Prices are fair, promises are kept, and kids are brimming year round in our tweaked and tuned pool. Wish we had them from the start.

June 4, 2021
Rated 5 out of 5 stars

Very good service

Very helpful staff who take the time to explain pool maintenance and give step by step instructions. They can also send someone out to the house to show you how to look after and maintain a pool. In the store has everything you need. Prices are reasonable for a pool shop, bonus is they will also help carry heavey things to the car.

May 18, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look