Swingball Reviews 

306
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

The replacement Swingball is cheaper through the official website rather than other online shopping sites. Buy here don’t get ripped off elsewhere.

Rated 1 out of 5 stars

Quality getting progressively worse. 3 issues already with latest set after just 2 weeks, only bought whole set at great expense because replacement bats out of stock everywhere including at Swingball... See more

Rated 5 out of 5 stars

We recently bought a swingball from a large retailer for our son as a present and when we opened it realised there was a part missing. Our son desperately wanted to play it straight away and the missi... See more

Rated 5 out of 5 stars

Sorry for repetitive review, I had quite a few little orders on the same day. Incredibly fast delivery but the best thing by far is the wonderful team of people at Swingball who provide such excellent... See more

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3.9

Great

TrustScore 4 out of 5

306 reviews

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3.9

All reviews

(306)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good quality product

Product was good but delivery fairly slow. All good though as product quality is most important and fact it arrived.

January 2, 2023
Rated 5 out of 5 stars

Good service

Item was lost in post, I contacted Swingball by email and got a quick response advising that a replacement had been shipped, which was then received in time for Christmas. Great service, many thanks!

December 7, 2022
Rated 5 out of 5 stars

10/10 site

10/10 site. Simple to use and fast delivery + great prices. Thank you for the great service.

December 19, 2022
Rated 5 out of 5 stars

Great

Sorry for repetitive review, I had quite a few little orders on the same day. Incredibly fast delivery but the best thing by far is the wonderful team of people at Swingball who provide such excellent customer service. They are so friendly and polite and quick and efficient when they help you, the go out of their way to look after their customers no matter how small the sale order is. Laura and Rossano from Blackpool.

November 7, 2022
Rated 5 out of 5 stars

Replacement ball

I contacted swingball telling them that I had recently bought a swingball and with in a very short period the ball had started to fall to bits, with in an hour I had a reply telling me that they were sorry this had happened and that they would send me a replacement ball. Within the week a new ball had arrived no hassle no back and forward emails it was a very positive experience.

September 29, 2022
Rated 5 out of 5 stars

Excellent service from Swingball

Ordered a spare part for our broken basketball net. The website of spare parts was clear and helped us work out which part we needed to order.
The part arrived quickly and allowed us to mend the set, which saved us from having to throw it away.
Free delivery was a nice unexpected touch.
Thank you Swingball for offering spare parts for your sets.

September 4, 2022
Rated 5 out of 5 stars

Arrived promptly

Arrived promptly. Daughter (6 years old) loves it, much more robust than her previous junior version.

September 11, 2022

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