Swish Cycles Reviews 

141
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Paul at Swish Cycles was excellent. Friendly, responsive and clearly very knowledgeable, with good communication throughout. The work on my bike was completed quickly and to a high standard, and it fe... See more

Rated 5 out of 5 stars

"I can’t recommend Paul enough! As someone who knew absolutely nothing about bicycles, I was a bit nervous, but Paul was incredibly patient and helpful. He took the time to explain the basics and help... See more

Rated 5 out of 5 stars

Paul @Swish Cycles was great to work with. He helped set up my son's new MTB, after it had been packed poorly for delivery and needed some adjustments to the gears, seat-post and euro-config brakes -... See more

Rated 5 out of 5 stars

Paul is a cycle enthusiast who clearly loves his work, and does a lovely job. He helped fix up two rescue bikes for our refugee family, making them good-as-new on exactly the schedule he suggested.... See more

Company details

  1. Bicycle Repair Shop
  2. Bicycle Store
  3. Bike Accessories Store
  4. Taxi Service

Information provided by various external sources

Service & choice, choice & service! Make it easy to get what you want, how you want it. Personal & professional service. Nationwide + GU24 8HU Fairoaks Airport


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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No history of asking for reviews

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4.9

All reviews

(141)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Bike service

Took my bike into Paul for a service, he was friendly quick and the bike is working much better now. Thank you

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Best in Woking

Very meticulous and reliable. Paul is a friendly and trustworthy bike expert. I have had extensive work carried out by Paul and the results have always been to the highest standard. Charges are fair and reflect the quality of the work. Highly recommend.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

I’m very grateful that he easily fixed…

I’m very grateful that he easily fixed my tube problem with a reasonable price. On top of it, he went to miles by recommending me a network/community here in Woking since I’m very new in Woking as expat in London! He will be my forever go to when it comes to my bicycle problem! Thank you so much Paul! You are amazing and great customer service with an excellent experience about my bike.

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

Good communication and great approach

Paul really knows his stuff, and he has an excellent method, first providing you with a video analysis so you can see exactly which parts need work, and then providing you with a cost estimate via WhatsApp, and plenty of opportunities to save costs if you like. Good communication throughout. My bike looks and rides beautifully again.

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

Paul at Swish Cycles is helpful and knowledgeable…

Paul at Swish Cycles is knowledgeable and helpful when servicing your bike. Work is generally completed in the timescale quoted, and he'll do his best to help in an emergency. The video report detailing work needed and costs is very informative. Definitely recommend! 👍

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant, knowledgeable and friendly local service

Very knowledgeable, patient and friendly. I’m a bit of a novice with bikes, but Paul took the time to explain all the options and answered all my questions. Communication was top notch, and I always knew what was happening with my bike as work progressed. Really pleased with the work done. Would highly recommend!

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

Failed to honour online order

Ordered a set of wheels online from Swish. Did not accept credit cards which should've been a red flag. But I paid by transfer and waited...and waited. Eventually called. Answer machine. Left message. No reply. Called again. Got Paul, the owner. Said he never saw the email nor did he have the wheels! When I said this was poor service rather than apologise, he sent me a supercilious email (I use this word as he did, often). I'd recommend not buying online from this firm.

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you for the fantastic service on…

Thank you for the fantastic service on my bike, all work was carried out to the highest level. I was kept well informed of the progress they were making with messages and videos. The 6 months grantee on all the work done is of great comfort and the aftercare that I have received after I had a few queries has been second to none. I will definitely use again in the future and will be sending all my families bikes that way. Thanks again!

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Kids bike donation

We had a child’s bike that was too good to take to the dump, but needed some love and care before another child could use it and on searching found Swish Cycles in Horsell. They gladly took the bike, said they would spend time bringing it back to life and the funds from sale would go to the food bank. What was lovely was it was a fair few months after I donated the bike that I was updated on its progress and learned that not only is a child enjoying a safe bike but the food bank got a £300 donation as a result! Great work and to think the bike would only have rusted more in our shed or ended at the dump. Thank you!

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Had my bike expertly serviced by Swish Cycles. Paul kept me informed all the way through the process. He also fitted mud guards as asked. On the expensive side, but well worth it especially with the 6 month warranty.

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Paul did a fantastic job of fixing this old bike up like new. It rides great! And all of the proceeds went to the local food bank. Highly recommended for quality of service

July 26, 2023
Unprompted review

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