Swish Cycles Reviews 

141
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Paul at Swish Cycles was excellent. Friendly, responsive and clearly very knowledgeable, with good communication throughout. The work on my bike was completed quickly and to a high standard, and it fe... See more

Rated 5 out of 5 stars

"I can’t recommend Paul enough! As someone who knew absolutely nothing about bicycles, I was a bit nervous, but Paul was incredibly patient and helpful. He took the time to explain the basics and help... See more

Rated 5 out of 5 stars

Paul @Swish Cycles was great to work with. He helped set up my son's new MTB, after it had been packed poorly for delivery and needed some adjustments to the gears, seat-post and euro-config brakes -... See more

Rated 5 out of 5 stars

Paul is a cycle enthusiast who clearly loves his work, and does a lovely job. He helped fix up two rescue bikes for our refugee family, making them good-as-new on exactly the schedule he suggested.... See more

Company details

  1. Bicycle Repair Shop
  2. Bicycle Store
  3. Bike Accessories Store
  4. Taxi Service

Information provided by various external sources

Service & choice, choice & service! Make it easy to get what you want, how you want it. Personal & professional service. Nationwide + GU24 8HU Fairoaks Airport


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Having your bike fixed

I found not only was Paul very informative and explained exactly what he was going to do he did exactly what he said he was going to do and did a great job too . If you need to up cycle your bike he’s definitely the man to see .

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and knowledge of bikes

Great service and knowledge of bikes. My bike was literally on its last wheels , it is now like riding a new bike . Communication was excellent during its service and I was kept updated with all developments. It doesn't get better than that.Thankyou for a super job.

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

Swish Cycles & Paul have really…

Swish Cycles & Paul have really impressed. I had very decent (but 15-18 yrs old) MTB & Road Bikes gathering dust for a few years & Paul has revived & enhanced them to perfection. Gear changes & braking have never been better on these two bikes & the components that needed replacing are top-quality & intelligently specced. Paul is definitely a guru when it comes to bicycles & how you want to ride them. Thoroughly recommended!

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Pauls knows his stuff

Pauls knows his stuff, i took and d ridley cheetah to him and he managed to change the tyres (tubular so not easy) and bring the machine to its former glory ready for me to complete an iron man.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Service - tailored, honest, friendly, approachable, person/product centred.
Advice was in depth.
Product purchased super quality. Perfect for my needs.
Price competitive, cheap fitting, quick fitting.
Will return for advice, bike service and purchases.
Fantastic!

June 3, 2023
Unprompted review
Rated 5 out of 5 stars

Good as new !

The bike rides better than it has for years. Talked me through what was wrong, what the likely cause was and what he was going to do about it. Highly recommend.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended bicycle specialist

After much research, I decided to use Paul at Swish for a service of my bike in preparation for a charity ride. From the initial conversations, he was an absolute pleasure to deal with. I left my bike with him, and within a few hours I had a personalised video review of my bike, along with recommendations for repairs and serviceable items. At no point was there a hard sell, and if anything, he recommended against certain repairs that were unnecessary, but other "mainstream" bike shops told me were essential. My bike was returned clean, serviced and ahead of schedule. The best part is the 6 month warranty and after service, that I had to use following an issue. Paul was amenable, saw my almost immediately and made some adjustments to fix the issue. All in, a pleasure to do business with and highly knowledgeable about everything cycle related. Thank you, highly recommended!

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Swish Cycles strikes again

Swish Cycles strikes again! My second visit with my son's bike this time that required some TLC and I can't recommend Paul enough. I was on a bit of a tight deadline (cycling at school) but he made sure I got it back in plenty of time for my son to get used to it. I have to say he is meticulous in every detail, replacing plain elements with ones that matched existing neon green bike décor. He made the bike really stand out aesthetically. He keeps you informed at every step and gives helpful hints on maintenance that even I can just about manage. So a very happy customer. My son would like to add:
"I would give Swish Cycles 5 stars and I am extremely happy with my bike, thank you Paul."

April 27, 2023
Unprompted review
Rated 1 out of 5 stars

Not at all helpful

Not at all helpful - I phoned to ask about how long a bike was on back order for, to be met with where are you from, and when I said he said you’re better going to a local supplier and wouldn’t help. This seems strange when it’s also an online shop and says phone for nationwide support!!

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

An excellent local company that…

An excellent local company that returned 3 unloved mountain bikes to their former glory in short order.
His video assessment as he quotes before commitment means there are no unexpected surprises. This company is exactly as every company SHOULD be…. Local; Trustworthy; Professional and Passionate about their work. Thoroughly recommended.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic bike service!

Absolutely fantastic service! Paul was able to fit me in late notice and provided a professional and speedy service to my bike prior to travelling abroad. Communication was excellent and workmanship was first class. Options for cost and components were discussed clearly and in good time to offer the best solution for all parties. A big thumbs up!

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great personal service

Great personal service
I had a problem with the brakes on my electric bike… they completely failed!
I called Paul (Swish Cycles) for help and he suggested I take my bike straight round to him to have a look.
He quickly diagnosed the issue. I left the bike with him and he fixed it the next day.
I thoroughly recommend this very knowledgeable and local business.

February 2, 2023
Unprompted review

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