Paul at Swish Cycles was excellent. Friendly, responsive and clearly very knowledgeable, with good communication throughout. The work on my bike was completed quickly and to a high standard, and it fe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
"I can’t recommend Paul enough! As someone who knew absolutely nothing about bicycles, I was a bit nervous, but Paul was incredibly patient and helpful. He took the time to explain the basics and help... See more
Paul @Swish Cycles was great to work with. He helped set up my son's new MTB, after it had been packed poorly for delivery and needed some adjustments to the gears, seat-post and euro-config brakes -... See more
Paul is a cycle enthusiast who clearly loves his work, and does a lovely job. He helped fix up two rescue bikes for our refugee family, making them good-as-new on exactly the schedule he suggested.... See more
Company details
Information provided by various external sources
Service & choice, choice & service! Make it easy to get what you want, how you want it. Personal & professional service. Nationwide + GU24 8HU Fairoaks Airport
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommendation for Swish Cycles
Recommendation for Swish Cycles! Paul was very responsive and communicated clearly with photos and videos to demonstrate the work that needed to be done once he'd done a diagnostic. The work was done swiftly, to a high standard, and for a very reasonable price. I'm very happy to be a patron to a local expert who is clearly passionate about bikes!
Paul breathed new life into my…
Paul breathed new life into my under-maintained bike. New parts, full service and now runs like a dream. Frank assessment of costs before customer commits. Would highly recommend. Mark
Before and after magic
I required a full overhaul on my 30 year old Scott Pro MTB (my 1st cool bike from back in the day). Went online and found Swish, contacted Paul and brought my bike to him for an assessment and quote. A couple of days later I had my quote all via WhatsApp as this was my preferred method of communication and after a review I decided to use swish. Paul took care of my bike and a couple of weeks later my bike was ready for pick up. I was excited to see how my bike turned out and I have to say I was very impressed with the result. It fully met my expectations and the bike felt and looked like brand new. Paul replaced all of the agreed items like: break cables, pedals and crank system, chains, new puncture safe tyres, o rings you name it. I took the bike out for a ride and was amazed how everything was working and how smooth the ride was. Seriously amazed about the work he put in and ultimately a very satisfied customer. Thank you Paul for a job very well done. 👍
Local service with good 'aftersale' care
I chose this service as many retail outlets in North-West Surrey have shut and my bike was a non standard folding bike. Paul fitted my bike into his repair schedule (it was a busy time) informed me of any additional part costs and made the bike winter ready. When I had an issue with pedals he was able to quickly make sure they were safe and give advice on bike parts.
Paul is brilliant bike mechanic
Paul is brilliant bike mechanic. He fixed my tyre puncture and adjusted my brakes. It’s been working fine since. Highly recommend!
Paul’ knowledge
Paul’ knowledge, experience and skill is obvious, highly recommended entrusting your babies (cycles) with him
I would thoroughly recommend Swish…
I would thoroughly recommend Swish cycles. Paul is very knowledgeable and helpful and he did a brilliant, swift and very thorough job repairing my bike.
Happy daughters, thanks Paul
Paul did a great job servicing my daughters’ bikes, one of which had some wear and tea, being at least third hand. Both now running smoothly and braking safely. Paul was clear about the costs and also helpful in advising on future bike options when they grow more.
Excellent and friendly service
Excellent and friendly service. Advice given much appreciated. Good value too.Thoroughly recommended!
Brilliant service
Paul managed to transform my neglected 30 year old bike into something that is a joy to ride. He explained every step of the work with pics and videos so I knew exactly what I was committing to. And the work was done much more quickly than I expected. Can’t recommend him highly enough.
Amazing service
Amazing service. I had an urgent requirement to ensure my son was safe later that night. Paul was so knowledgeable and recommended and demonstrated the lights I needed. They are literally brilliant. He also fitted them for me and quickly responded to a phone call later that night requesting advice. Quality products and service and a really positive experience from someone who obviously brings his knowledge and passion for bikes into his business.
Excellent service
Paul gives you and your bike his full attention, with an excellent video run through of the condition. His space on his driveway is usually open and easy to drop by.
Really friendly service
Really friendly service. My sons bike was needed for the following day so fixed there and then. Would definitely recommend
Excelente service, with outstanding knowledge!
I had my bicycle serviced here, the owner was friendly and incredibly knowledgeable. I'd highly recommend using him!
Very supportive and knowledgeable
Very supportive and knowledgeable, perfectly happy to resolve simple and more complex issues. Happy to recommend.
Quality work, cheerful service, great finishing touches. Great finishing touches.
Paul is a cycle enthusiast who clearly loves his work, and does a lovely job.
He helped fix up two rescue bikes for our refugee family, making them good-as-new on exactly the schedule he suggested. He even put on beautiful yellow and blue cables to match the colours of the Ukrainian flag.
Really great work at a very fair price.
Recommended without reservation!
Thorough and efficient
Thorough and efficient. I was kept up to date about the progress of the work and I would use this service again.
Proper repair jobs. Great communication. Keeping to deadlines.
Paul will only do proper services/repair jobs. He won't be doing half completed jobs on your bike, so you can be sure your bike is safe. That means it likely only makes sense to come with a better branded bike, than with a Halfords own brand for example. As the cost of repair is likely prohibitive for no name branded bikes. So we ended up replacing my sons bike by buying a Frog bike from Paul, which worked brilliantly. I also serviced and repaired my own bike for a bigger cycle trip. Didn't even realise, that my break fluid was leaking and that there is so much wear and tear on a chain, which needs frequent replacing. Paul is always keeping to deadlines, even if it means working or picking up on weekends. His communication is outstanding, so you always know where you stand.
Excellent job on my bike!
Excellent job on my bike, starting with an assessment, followed by a discussion on what options would suit me best. Very happy with the result, and would definitely recommend!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








