Swish Cycles Reviews 

141
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Paul at Swish Cycles was excellent. Friendly, responsive and clearly very knowledgeable, with good communication throughout. The work on my bike was completed quickly and to a high standard, and it fe... See more

Rated 5 out of 5 stars

"I can’t recommend Paul enough! As someone who knew absolutely nothing about bicycles, I was a bit nervous, but Paul was incredibly patient and helpful. He took the time to explain the basics and help... See more

Rated 5 out of 5 stars

Paul @Swish Cycles was great to work with. He helped set up my son's new MTB, after it had been packed poorly for delivery and needed some adjustments to the gears, seat-post and euro-config brakes -... See more

Rated 5 out of 5 stars

Paul is a cycle enthusiast who clearly loves his work, and does a lovely job. He helped fix up two rescue bikes for our refugee family, making them good-as-new on exactly the schedule he suggested.... See more

Company details

  1. Bicycle Repair Shop
  2. Bicycle Store
  3. Bike Accessories Store
  4. Taxi Service

Information provided by various external sources

Service & choice, choice & service! Make it easy to get what you want, how you want it. Personal & professional service. Nationwide + GU24 8HU Fairoaks Airport


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional old school service

Knowledgable, Personal service, well beyond what other bike shops would deliver. Paul serviced a rare wheelset which another shop had refused "coz it was too much trouble". Top mark again

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

Cannot recommend Paul enough

Cannot recommend Paul enough, he knows exactly what he is doing and will give you his expert friendly advice truthfully. I have been to Paul a few times now for my bike and my sons. Charges for servicing are very fair. if you want good quality then he is the man!

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great service, great communication!

I used Paul's services for my bike in the past (checkup of my Brompton), I was very happy with him. 
It was then a nice surprise to find out he was one of the stockist for Frog bikes in Woking, as I was looking at buying one for my daughter's birthday. 
Again I cannot fault his services. He offers advice without pushing to buy. His communication is perfect, he warned me immediately when the colour we had chosen was out of stock and offered alternatives. The bike was received and built in a day and what more? He actually dropped it off at ours, when I couldn't come to pick it up for a few days. That's what I call the personal touch.

June 11, 2022
Unprompted review
Rated 5 out of 5 stars

What a transformation!

My bike was in a sorry state when I handed it over to SwishCycles, having languished in our garage for 5 years. I collected it today and it's like a new bike! Paul involved me at every stage of the process and I can't praise him enough.

May 28, 2022
Unprompted review
Rated 5 out of 5 stars

1st time having my bicycle serviced .

1st time having my bicycle serviced .
Very thorough summary given of what needed to be done. Very friendly and accommodating. Book in, all work done on time, and I was informed of extra work needed as things were uncovered. Very happy with service

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Goes above and beyond

Paul has been servicing my bikes for a few years now. Always helpful, always goes above and beyond. Most recently serviced my bike before a trip to Belgium. It was honestly a revelation afterwards. Like a new bike and his tyre recommendation in particular was spot on, it felt like the bike was floating! In addition, a small issue I had with a component shortly after (not Paul’s fault) was resolved immediately with a warranty replacement on my behalf. Couldn’t ask for more.

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

I first came in contact with Paul 2017

I first came in contact with Paul 2017. Unlike others, he spent significant time giving good practical advice, allowing me to try various options to suit my need & of course budget.

The Silver Back Solar 4 is same bike I still have, ride regularly & recently had serviced by Paul.

Paul's friendly high quality practical advice at what I feel is at a reasonable cost. Has again, been validated by his post assessment service & my improved riding experience. And is reason why I will continue to trust & use his services.

Thank you Paul 🤗

May 1, 2022
Unprompted review
Rated 5 out of 5 stars

I am now riding my bike confidently…

I am now riding my bike confidently knowing that Paul has done a thorough service on it. He took a video showing me around my bike explaining as he went the overall health of it and the work that would need to done to make it road worthy again. He was polite, helpful and thorough. Good job.

April 27, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, honest advice from Paul. Would definitely use again.

April 19, 2022
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. Very helpful. Previously carried out a service on my bike. More than happy with the results. More recently carried out a puncture repair at very short notice and was again very helpful friendly. All in all very professional knowledgeable and a great sevice. No problem at all to recommend and will be using again.

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Took my 15 year old bike to Swish for a…

Took my 15 year old bike to Swish for a major overhaul. Paul replaced many parts and the result is a revelation - it feels like new to ride and everything works really well. The work was carried out quickly and efficiently.

April 9, 2022
Unprompted review
Rated 5 out of 5 stars

Local Bike Shop par excellence

I really can't speak highly enough of Swish Cycles; Paul's passion, attention to detail and workmanship is second to none.
He's guided me through 2 bike overhauls now and each time my jaw has dropped to the floor upon collection day - both bikes have ridden beautifully and looked spectacular.
I'm also extremely impressed with Paul's product knowledge and somewhat relieved that there is someone else out there obsessing over bikes like I do!

Swish Cycles comes highly recommended to all levels of rider and as a bonus it's a lovely, family run, local business that has become a treasured part of Horsell's community.

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

Bike transformation!

Paul clearly knows his stuff. He is so helpful and easy to deal with. I was a bit embarrassed bringing my 30 year old decrepit Raleigh racer to him but needn’t have been. He has totally transformed and breathed new life into it. I am so pleased to be able to actually use it again - thank you Swish!

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and friendly.

Have used Paul for years from small things to larger services. He is always friendly and professional. He recently fitted a new wheel after mine was stolen. Done in super quick time to get me back on the road and at a great price. Thank you

September 18, 2021
Unprompted review

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