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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's knowledge, skill, and helpfulness. Many people are delighted with the product quality, noting that repaired items often look brand new and exceed expectations. The company's pricing is frequently mentioned as fair and reasonable, especially when compared to alternative options. Reviewers also appreciate the efficient and speedy service, often receiving their items back in a short timeframe. The overall quality of the work and the positive interactions with the staff contribute to a highly satisfying customer experience.

What people talk about most

Service

Reviewers express high satisfaction with the service provided. Customers consistently praise the fast,... See more

Product

Clients share positive opinions on product. Many customers are delighted with the refurbishment of their... See more

Staff

Users describe positive interactions with staff, consistently praising their knowledge, skill, and... See more

Quality

People report positive experiences with quality. Customers are highly satisfied with the refurbishment of... See more

Price

Customers had positive experiences with price. Reviewers consistently found the pricing to be very reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Martins repaired two of our old Rolex bracelets quickly, efficiently and superbly. This is a tremendous artisan service. I think the point to make, is that using Martins is infinitely better tha... See more

Rated 5 out of 5 stars

Just before my trip to West Malling to buy a new Oyster bracelet I arranged to drop into the Crawley shop to see Martins and had a chat about the works required for my very worn 21 year old Role... See more

Rated 5 out of 5 stars

Martins is a genius in repairing Rolex bracelets. My 1986 Rolex 16800 bracelet needed some tlc after being nearly 40 years old. This watch means so much to me and was very apprehensive about lettin... See more

Rated 5 out of 5 stars

Martins is true craftsman and passio ate about what he does. He did a wonderful job of bringing my 1988 daytona bi-metal bracelet back to life! Communication is perfect and lots of images of the work... See more


Company details

  1. Watch Repair Service

Written by the company

At Swiss Refurb we can restore and refurbish worn Rolex bracelets including Jubilee, Oyster and President bracelets. The bracelets will be assessed for wear and damage, pins and tubes will be replaced and the bracelet will be tightened and return to a factory finish.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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1-star

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Rated 5 out of 5 stars

Explorer 114270

I first saw Swiss Refurb on insta and decided to use Martins on the merits of the before and after pics. The communication, turnover time and quality of workmanship is superb. My Oyster bracelet came back safely wrapped in protective film and in an excellent thick travel wallet. My watch now looks fresh, new and feels like it's just out of the box. This is the best experience of business attitude combined with a high-end result I've experienced and give it five stars. There are few to none out there this good at the price.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service

Martins' work is exceptional. He's highly reliable, responsive and has great integrity. He fully reconditioned a beaten up, stretched out oyster bracelet from the '60s. He did so swiftly, to an impeccable standard and for an economical price, whereas others advised a (much more expensive) replacement was needed. The original bracelet now has a new lease of life, as does my watch. Would 100% recommend.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

My watch is as good as new

My watch is as good as new! I’m so pleased with the whole experience - excellent communication throughout the process and the results have exceeded my expectations. Reasonable price too.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant job done on my strap

Brilliant job done on my strap. Was very worn and this company saved me alot of money on a repair than the cost of a new strap. Would recomend this company to anyone else with a worn strap. Thankyou!

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Martins at Swiss Refurb

Martins at Swiss Refurb, gave an excellent service and delivered a top quality refurbishment of my President bracelet, it looks as good as it did when it was new. I would have no hesitation in recommending Swiss Refurb.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Rolex Jubilee Bracelet

Just got my refurbed bracelet back, it looks great and all the wear it had is now gone. Great job and turned around in less than a week.
As earlier reviewers said I too was a bit sceptical as I first saw Swiss Refurb on Facebook. Anyway I did some checks including Trustpilot and went ahead after getting in touch with Martins. He was a pleasure to deal with and sent me plenty pictures of the before and after work. I wouldn’t hesitate to use his services again.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service, fast and efficient. Was kept up to date with pictures throughout. Martins did a great job rebuilding my Rolex Bracelet, it looks nearly brand new again and at a fraction of the cost of a new bracelet. First class👌🏻

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service

I saw the service advertised via Facebook and as usual wondered if it was trustworthy. I checked out the excellent reviews and decided to take the plunge and contacted Martins. I sent my vintage Date just jubilee bracelet on Monday and it arrived back the following Saturday. Martins sent me pics of the work and kept me informed. I am over the moon with the result the stretch has been taken completely out of my bracelet. I highly recommend this service 10 out of 10.

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Swiss Refurb you have done an unbelievably fantastic job

Swiss Refurb you have done an unbelievable repair and refurbishment on my 30 year old oyster bi metal bracelet, your attention to detail is impeccable your communication was first class and your end product is better than new and pricing is on point , I highly recommend anyone with a tired bracelet to consider these guys for gold laser welding and stainless laser welding to bring back to better than new .

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I sent my watch bracelet to Martins at Swiss Refurb for restoration, and the results were exactly as promised. Martins kept me updated via WhatsApp with detailed price assessments and regular progress updates. The communication was clear, and the work was completed on time. I’m very satisfied with both the service and the craftsmanship – highly recommended!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

So happy to have found Martins company…

So happy to have found Martins company Swiss refurb!
He has done an amazing job of saving my wife’s jubilee strap which looked beyond repair .
Wow what a brilliant job and saved me a huge amount of money buying a new strap from Rolex !
Will definitely use his excellent services again will recommend to my friends.
Well done Martins on a excellent service.
best wishes
Adrian

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Swiss refurb restored my father’s 1980s…

Swiss refurb restored my father’s 1980s presidential Bracelet to its former glory.

Very competitively priced and excellent service. Extremely responsive and trustworthy.

We really are impressed with an outstanding service that has brought a smile back to my 80 year old father.

Highly recommended. They truly are the best at what they do !

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

I finally found someone who could…

I finally found someone who could refurbish my Rolex bi-metal bracelet.
The experience was 5star from the first contact through to the end.
Martins communications was spot on, he did a cracking job and with a turnaround of less than a week I couldn’t have asked for more.
Again thank you for a great job.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Rolex Bracelet Repair

Rolex Bracelet Repair
Great service from Martins the end result is absolutely amazing.
The turnaround time was fantastic too and has given my Rolex bracelet looks like new again.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, overhauled my 20 year old gold and steel Rolex bracelet, it looks like new. Very efficient service and a small cost compared to a new bracelet from Rolex.
Thank you do much.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My Oyster bracelet was very worn and I was told by my local Rolex agent that it could not be repaired and my only option was to buy a new one.
I then came across Swiss Refurb who have just done an excellent refurbishment for me at a fraction of the cost of a new bracelet. The process was very efficient and the communication from Martin excellent!

August 8, 2024
Unprompted review

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