Switcheroo Reviews 414

It was fine I arranged a date for the switch with tslk talk I cancelled sky and then they changed the date so I will be without a tell for a week so I’m cancelling.

Wow!!!!
I am really pleased!!
The person that telephoned me was very helpful and knowledgeable I'm so glad I decided to look into trying to save myself some money!!..these are the people that know all about the bargains out there!!
Well done!!!

Looking for broadband, Switcheroo gave me an option for TalkTalk. The 'link' through to discuss the deal did not go to TalkTalk.

I called TalkTalk direct who said Switcheroo weren't an affiliate and they couldn't match the deal Switcheroo offered.

Could not find a customer service number to call, so I asked for assistance via Messenger on the Switcheroo Facebook page, but no one got back to me. Poor.

I never agreed to joining another company, the information I used to Join Virgin media, was passed on without my consent.
I am know having to try & contact someone, to cancel the contract with Shell, a company we have never heard off.

I agreed to change my broadband but I have not received the details of the new companys tarrifs ! I expected an email but Haven't received this.
The man I spoke to was very helpful and good, he was new on the job , I didn't ask him to send details I thought it was obvious that I would need the details.
I am 76 years old and he spoke very fast ,I should have asked for them. I am sure he will be a very good worker
& Asset to your company if he could slow down a bit

very easy and proffessional to use the service aswell as very good staff.

They were very helpful with regards to the broadband but didn’t respond to my request to discuss gas supplier.

I have hit 5 but I still waiting for new router

Awesome experience in fininding energy supplier had phone calls within minutes great service would recommend to others.

Very helpful, competent, friendly, reassuring and professional.

Very quick as responding to my online enquiry, very honest and helpful with what I needed to do as a first time homeowner, was able to get be a great offer on my internet which was on my to do list. Overall a great and patient service provided.

It was so easy. Rather than go through online companies and maybe enter a deal that was not what you thought which I had previously done and had to go through a cancellation I spoke to a friendly advisor who asked what was my priority and offered me deals from there. I would definitely use this service again in future.

First time using swicheroo. I received a call from Jack Middlemiss who explained the process to me, gave me ideas and suggestions on how I can save money on my bills.
Jack was very patient, he answered my questions and ensured I understood the process. I have never used the app before, and I would highly recommend it. Jack Middlemiss was incredible and explained everything to me clearly. He was very professional, sent me follow up emails and gave me great advise.

Well I cancelled my order within 24 hours with City Fibre or Talk Talk but apparently they didn't get it or understand this, because I just received a WiFi eero box in the mail yesterday. I also received a text today from City Fibre to confirm or not whether they can come and set up my fibre cable. I'm just at a loss for words. It's a bit like Facebook, it takes minutes to sign up and join, but it's pretty much impossible to delete or get out of it. Sorry, I know that you were just the middle man. But maybe a word in their ears to say that when a customer cancels, it means CANCEL

I Spoke to a genuinely nice lady at Switcheroo she told me I can get broadband at half the price I am paying now Iam waiting for an enginere to fit it fingers crossed

No stress at all .all done for you .sit back and let someone else do it for you.really polite and helpful.

When we rang to query has and electricity suppliers, an anwerphone said that we would receive a call back,which we duly did, only to realise in due course that we were being steered toward changing our telephone contract. The call was from V4,a telephone supplier,NOT switcheroo. We found this a bit underhand.