I inadvertantly registered my email address with them. I used their contact form from their website asking to be removed. Email response within minutes saying my email had been removed. Impressed wi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It seems that when you ask Switcheroo to find a better deal for electricity, it costs you nothing, and the next thing that happens is a supplier contacts you directly - presumably the one with the bes... See more
I wanted a better deal on my gas electric as iam with OVO they are expensive.so got a text off switcharoo saying they found better deals .so gave my details and 90sec later British gas phoned .and... See more
Company replied
Was a missunderstanding thought was been contacted by a scammer & not british gas contacted british gas & the missundersatnding has been resolved is better price energy to fit my budget due to unforta... See more
Company details
Written by the company
The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.
Contact info
United Kingdom
- info@switcheroo.co.uk
- switcheroo.co.uk
3.9
Great
414 reviews
Replied to 84% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honest and helpfull
May 29, 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
Short, sweet, and exactly what we aim to be, honest and helpful every step of the way. Thanks so much for your kind words!
Best regards,
The Switcheroo Team
Highly recommend this so much savings…
Highly recommend this so much savings very happy
May 24, 2025
Unprompted review
Reply from Switcheroo
Dear Rachel,
Thank you so much for the glowing recommendation! We’re thrilled to hear you saved big and are feeling happy with the outcome, that’s exactly what we aim for.
Best regards,
The Switcheroo Team
idiots!
they are looking for quick hits with people who fit their expected profile! if you don't have a mobile, like us who only have a landline, you are not allowed to use their services - the idiots!
May 16, 2025
Unprompted review
Reply from Switcheroo
Oof, “idiots” might be a bit harsh, but we get where you’re coming from! Just to clear things up: you can absolutely use your landline. Mobile numbers help speed things up, but they’re not a requirement. If you’ve had trouble getting through without one, that’s on us, and we’ll make sure it’s easier going forward.
Appreciate the honest feedback, even when it comes with a sharp edge!
Best regards,
The Switcheroo Team
Good.......
May 13, 2025
Unprompted review
Reply from Switcheroo
Dear Mateusz,
Short and sweet, we’ll take that as a win! Thanks for the feedback, and we’re glad you had a good experience.
Best regards,
The Switcheroo Team
Save yourself money with Switcheroo
Getting the best deals in minutes.Great comparison website.Savings and lots more.Thank you Switcheroo.
May 12, 2025
Unprompted review
Reply from Switcheroo
Dear Natalie,
Quick deals, real savings, and no hassle, that’s what we love to hear! Thanks so much for the kind words and for choosing Switcheroo.
Best regards,
The Switcheroo Team
Not just a comparison site
Links up with businesses to benefit the consumers
May 9, 2025
Unprompted review
Reply from Switcheroo
Dear Mofazul,
Thank you! We're glad you noticed, we’re more than just a comparison site. By working directly with businesses, we aim to bring better value and real benefits straight to you.
Best regards,
The Switcheroo Team
Not what I was looking for
This website didn't provide the service I was expecting.
May 9, 2025
Unprompted review
Reply from Switcheroo
Dear Dani,
We’re sorry to hear the experience didn’t meet your expectations. Just to set the record straight, we never send spam, and we don’t share your details with a bunch of third parties. Most people actually prefer a quick call so they can sort everything in one go without endless forms.
But we get that it’s not everyone’s style, and we appreciate the feedback.
Best regards,
The Switcheroo Team
Reply from Switcheroo
Dear John,
Short and sweet, and we’ll take it! Thanks for the kind words, we’re glad we could deliver speed and service that impressed.
Best regards,
The Switcheroo Team
Reply from Switcheroo
Dear Customer,
You're very welcome, and thank you! We're thrilled you had a great experience.
Best regards,
The Switcheroo Team
Brilliant service
April 30, 2025
Unprompted review
Reply from Switcheroo
Dear Jeremy,
Short and sweet, and we love it! Thanks so much for the kind words, we’re thrilled you had a brilliant experience.
Best regards,
The Switcheroo Team
Why dont youunsubscribe listen when asked to…
Why dont you listen when asked to unsubscribe will neer use you not trustworthy
April 11, 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
We're really sorry to hear this, when someone asks to unsubscribe, it absolutely should happen. If our system missed the memo, that’s on us, and we’ll get it sorted. Sometimes the tech can be a bit stubborn (like a toddler with WiFi), but our human team is always here to help if you drop us an email.
Appreciate the heads-up, and we’ll make sure your inbox gets its well-earned peace.
Best regards,
The Switcheroo Team
Don’t use
Just sold my details cheap. Wanted to get quote for electricity only. First quote came out cheapest with BG when I clicked on it it came back with no energy comparison and my energy usage over £22400 a year and over £2000 per month. I only have a flat.
April 8, 2025
Unprompted review
Reply from Switcheroo
Dear Bibi,
£2,000 a month for a flat? Either you’re secretly powering the neighbourhood or something went a bit haywire with the usage figures. Our system works best when real usage details are entered otherwise, it can start throwing out some truly creative numbers.
We’re here to help if you want to give it another go (maybe with less of a luxury power palace vibe this time).
Best regards,
The Switcheroo Team
Excellent service and excellent price…
Excellent service and excellent price from other supplier
November 5, 2024
Unprompted review
Reply from Switcheroo
Dear Andrew,
Short, sweet, and music to our ears! We’re so glad we could help you find a great deal with excellent service to match.
Best regards,
The Switcheroo Team
Reply from Switcheroo
Hi JJ,
Thank you for your kind words!
Best
The Switcheroo Team
Persistent Marketing Emails After Unsubscribing
Nuisance emails even after unsubscribing! I unsubscribed using the link in their emails but still keep receiving mail from them. After unsubscribing several times and still getting mail, I had to contact them direct to have my details removed, after a few days I received an email telling me my details had been removed and that I would no longer receive any further communication from them... and guess what, I still get mail!
Based on my own experience, I personally wouldn’t recommend the service.
I would add that 'Sid' is a nickname chosen when setting up my account. The claim that it does not show up on Switcheroo's records, has no relevance whatsoever. This response is merely aimed at discrediting my honest and frank review by implying that I'm not a genuine customer, which is utter nonsense.
(Re-worded following threat of legal action)
March 24, 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
We’ve just had a dig through our email list, and we can’t find any record of a Sid in there. Mysterious! If you could kindly drop us an email, we’ll make sure everything’s properly sorted and that our emails stop following you around like a lost puppy.
Thanks again, and sorry for the hassle!
Best regards,
The Switcheroo Team
Sending door to door sales who ignore…
Sending door to door sales who ignore no cold callers signs. Harassing disabled people is lowest of the low and could be a criminal offence. Very bad practice!
March 24, 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
Thanks for flagging this, we completely understand how frustrating it is when a “No cold callers” sign gets treated like background decor. That’s not the standard we expect from our team. They’re there to help people save money, not ignore perfectly polite door policies.
We’ll be following up to make sure this doesn’t happen again.
Best regards,
The Switcheroo Team
Details sold on
Since doing a comparison for energy for my move back to the UK, I have been inundated with calls and I have only used my new phone number on this site. Steer clear unless you want 15 different companies chasing you for the same thing!
March 20, 2025
Unprompted review
Reply from Switcheroo
Dear Morag,
We’re scratching our heads on this one, you asked for a quote, and (plot twist) we gave you a quote. No hidden button that says “please summon 15 random callers.”
If your phone’s suddenly more popular than a free buffet, it might be worth checking where else your number’s been. But feel free to drop us a email, we’re happy to help clear up the mystery!
Best regards,
The Switcheroo Team
Trash comparsion site to collect…
Trash comparsion site to collect contact details. No way to stop any contact.
March 20, 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
We promise we’re not secretly running a contact-details-collection hobby on the side. We only ask for info to give you actual quotes, not because we’re building the world’s least fun mailing list.
And stopping contact? Totally doable! If the unsubscribe button’s gone rogue, just drop us an email and we’ll make sure your inbox gets its peace and quiet back.
Appreciate the feedback
Best regards,
The Switcheroo Team
Bad reps
Rep woke me up by hammering on the door when I'm on nightshift, and then had the front to get shirty with me when I interrupted his schpiel with a half-asleep "I don't sign up for anything at the door."
That's enough of an experience for me, thanks.
March 19, 2025
Unprompted review
Reply from Switcheroo
Hi Bonny,
We sincerely apologise for waking you up, our reps are trained to save people money, not breaking world records in door knocking decibels.
We’ll remind the team that enthusiasm is great, but waking up night-shift heroes is a definite no-go.
Appreciate the feedback, and we’ll make sure to dial down the door-knocking drama!
The Switcheroo Team
So quick to help
Within 48hours, I had a new energy supplier, not only cheaper, but on a fixed tariff. Thankyou very much.
March 14, 2025
Unprompted review
Reply from Switcheroo
Hi Julie,
That’s what we love to hear, quick, easy, and saving you money! Glad we could get you sorted with a better deal so fast.
Best regards,
The Switcheroo Team
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