I inadvertantly registered my email address with them. I used their contact form from their website asking to be removed. Email response within minutes saying my email had been removed. Impressed wi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It seems that when you ask Switcheroo to find a better deal for electricity, it costs you nothing, and the next thing that happens is a supplier contacts you directly - presumably the one with the bes... See more
I wanted a better deal on my gas electric as iam with OVO they are expensive.so got a text off switcharoo saying they found better deals .so gave my details and 90sec later British gas phoned .and... See more
Company replied
Was a missunderstanding thought was been contacted by a scammer & not british gas contacted british gas & the missundersatnding has been resolved is better price energy to fit my budget due to unforta... See more
Company details
Written by the company
The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.
Contact info
United Kingdom
- info@switcheroo.co.uk
- switcheroo.co.uk
3.9
Great
414 reviews
Replied to 84% of negative reviews
Typically takes over 1 month to reply
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Deliberately get you to sign up as I…
Deliberately get you to sign up as I applied for a quote on Gas and Electric,and never got a quote. AVOID.
August 4, 2025
Unprompted review
Reply from Switcheroo
Hi there,
That definitely shouldn’t have happened you should’ve had your quote through. Usually when that doesn’t come through it’s one of a few culprits: a mistyped phone number, an email gremlin, someone on the Do Not Call register, or the classic… not hitting the “Get Quote” button (we’ve all been there 😅).
Either way, we’re happy to sort it. Just drop us a quick note at info@switcheroo.co.uk and we’ll get your quote over properly. No tricks, no drama just the info you were after.
The Switcheroo Team
Brilliant sitw
August 3, 2025
Unprompted review
Reply from Switcheroo
Hello Amy,
Thank you for your review! We’re glad you enjoyed using Switcheroo.
Kind regards,
The Switcheroo Team
Time wasters
Same experience as the other one star reviewers. Can’t get quotes, loads of questions to harvest as much personal information about you and then nothing. No quotes, no emails, no follow up calls. Thankfully there’s a one click link to get unsubscribed. Muppets!
August 1, 2025
Unprompted review
Reply from Switcheroo
Hi there,
Ouch, “muppets” is a new one for us 😅 but fair enough, sounds like your experience wasn’t great.
We only ask for details so we can pull accurate quotes (energy pricing’s a bit of a minefield). If you didn’t get any follow-up, it’s usually down to missing info, a mistyped email, or being on the Do Not Call register,not some secret data-harvesting plot, promise.
If you fancy giving it another go, drop us a quick message at info@switcheroo.co.uk and we’ll send proper quotes your way this time, no muppetry involved.
The Switcheroo Team
Sneaky way of getting me to sign up
Sneaky way of getting me to sign up, offer a quote which doesnt appear instead I get a call from an energy supplier I've not chosen. No options or ideas of whats out there like other comparison sites.
Once registered then try to quote again and have to refill all the details again to get a quote but no quote forthcoming. Will go back to using more reputable sites that offer comparisons for me to decide who I want to engage with.
July 31, 2025
Unprompted review
Reply from Switcheroo
Hi there,
Totally get why that felt sneaky. it’s not meant to be! We do things a bit differently to the usual comparison sites. Instead of throwing a long list of logos at you, we connect you straight to a rep from the cheapest available supplier. That way you can ask questions, get your options explained, and actually get set up in one call rather than ten forms later.
Sorry if that wasn’t clear or if it felt like you didn’t get the quote you expected. We’ll take that feedback on board, no one likes surprises (unless it’s cheaper bills).
If you’d like us to double-check your quote, drop a note to info@switcheroo.co.uk and we’ll sort it personally.
The Switcheroo Team
Friendly and Efficient Service
The team at Switcheroo were so easy to talk to. They answered my questions clearly and found me a broadband plan that fits my usage perfectly.
July 5, 2025
Unprompted review
Reply from Switcheroo
Hi Bastian,
Thank you for your lovely review! We’re delighted to hear that our team was easy to talk to and able to find a broadband plan that perfectly suits your needs.
It’s great to know everything was explained clearly and smoothly. Thanks again for choosing Switcheroo!
Best regards,
The Switcheroo Team
Tried setting up gas and electricity…
Tried setting up gas and electricity had to call up 4 different times. They told me everything had been sorted each time. I never received any email confirmation from them and had to chase whether they actually did it. Complete waste of time don’t call up, the guys working the phones can’t do the basic task. Terrible communication and service
July 30, 2025
Unprompted review
Reply from Switcheroo
Hi there,
That sounds really frustrating and we’re sorry you had to chase things up so many times. From what you’ve described, it sounds like the issue may have been on the supplier’s end rather than ours, as they handle the actual setup and confirmation emails once we’ve submitted your switch.
We do our best to make sure everything’s processed smoothly, but sometimes their systems move a little slower than we’d like too.
If you email us at info@switcheroo.co.uk, we can double-check the status and make sure it’s all properly sorted for you. We’ll do the chasing this time 😉
The Switcheroo Team
DODGY SCAMMERS
DODGY SCAM - entered details got a dodgy call from foreign scammers very dangerous
July 23, 2025
Unprompted review
Reply from Switcheroo
Hi there,
We promise, we’re not scammers, dodgy or otherwise. Switcheroo’s a UK-registered company and everything we do is regulated and GDPR-compliant. When you enter your details, we connect you with approved energy partners to discuss genuine quotes, but sometimes those calls can come from UK-based verification centres that sound overseas.
We totally get how that can feel off, but there’s nothing shady going on. If you’d like us to check exactly who called you, please drop us a note at info@switcheroo.co.uk, we’ll confirm it was legitimate.
No scams here, just cheaper bills and the occasional accent confusion 😅
The Switcheroo Team
Reply from Switcheroo
Hello Suzanne,
Thanks for sharing your experience! We’re glad you found the platform easy to navigate and exactly what you were looking for.
We appreciate your feedback and are happy to have helped!
Best regards,
The Switcheroo Team
Review
Review
Actually this is pretty awesome to use loved it there is nothing better
July 16, 2025
Unprompted review
Reply from Switcheroo
Hey there, Louise!
Wow — thank you for the fantastic review! 🎉 We’re so glad you enjoyed using Switcheroo and found it awesome.
We really appreciate your support!
Warm regards,
The Switcheroo Team
SCAM Alert!!!!!!!
I just put my number and address for energy comparison on Switcheroo website. After 2 minutes, so called Scottish Power scammer called me. 0333 344 2894. I gave my address, hopefully I won’t be attacked now with my data. SCAM SCAM SCAM!
July 15, 2025
Unprompted review
Reply from Switcheroo
We understand why that felt alarming, but that call wasn’t from scammers. The number you mentioned (0333 344 2894) actually belongs to Scottish Power’s official outbound team, who call customers that request a quote through Switcheroo.
When you submit your details, we securely pass them to the supplier you selected (in this case, Scottish Power) so they can confirm your quote and finish setting up the switch. No one else gets your data we’re fully GDPR-compliant and UK-based.
So no need to worry,your details are safe, and no one’s turning up at your door. If you’d like us to double-check your submission or confirm who called, just drop us a quick note at info@switcheroo.co.uk.
The Switcheroo Team
Reply from Switcheroo
Hi Claire,
We really appreciate your feedback! It’s great to know everything went smoothly and you had a positive experience.
Thanks for choosing Switcheroo!
Kind regards,
The Switcheroo Team
Genuinely Dodgy
I received a text suggesting 1/3 off energy. I followed the link and filled in questions on the website. Very soon I was called by ‘British Gas’. A patient lady called Elizabeth gave me a quote. I didn’t go ahead yet.
On checking the quote I found the rates were similar to what I’m already paying but I would be locked in for 15 months.
I got another call today but it rang off after two rings. I didn’t have a chance to answer.
I searched the 01482293827 phone number online and it has a negative rating and is classed as an energy scam.
I checked with British Gas and they confirmed that this was a genuine number.
I would suggest that Switcheroo and British Gas review the scammy nature of what they have created. This episode has been a waste of my time.
1. Not a third off as suggested
2. Automated dialler cut off call after two rings. This is abuse. If you call someone have the decency to wait for it to be picked up or leave a voicemail.
3. Using telephone numbers that are reported widely as scam numbers. There is no smoke without fire. Something dodgy is going on here.
July 11, 2025
Unprompted review
Reply from Switcheroo
Hi there,
Thanks for taking the time to explain what happened, that’s really fair feedback. We completely get why it felt “dodgy” from the outside, especially with so many scam calls going around. But just to be clear: the call and number you mentioned (01482 293827) are genuine British Gas outbound lines. They handle quotes for customers who come through Switcheroo.
The “third off” text is based on the average saving we’ve seen when people switch from standard variable rates, but that can vary depending on usage and region, so it’s not always exact for everyone.
We also agree that automated diallers hanging up too quickly are frustrating, we’ve raised that with the suppliers before, because it’s not a great experience for anyone.
Appreciate you flagging this so clearly, we’ll share your comments with British Gas to keep improving how these calls feel.
Promise there’s no smoke here, just a few too many robots making the phone ring 😅
The Switcheroo Team
Reply from Switcheroo
Hi Shabana,
We really appreciate your feedback! It’s great to know that everything was handled quickly and that you found the right deals.
Thanks for choosing Switcheroo!
Kind regards,
The Switcheroo Team
Epic savings on essential services via…
Epic savings on essential services via an easy to use app.
July 11, 2025
Unprompted review
Reply from Switcheroo
Hi Jonathan,
Thanks for the awesome review! 🚀 We love hearing that you found big savings on essential services and enjoyed using the app.
We’re glad we could make things easier and more affordable for you!
Warm regards,
The Switcheroo Team
Thanks for wasting my time
Filled in a bunch of info, all I get is ads. No clear and thorough comparison. Tried many times, was directed into activating an account that led to no comparison being done again, just rubbish, just do the damn comparison.
July 10, 2025
Unprompted review
Reply from Switcheroo
Hi there,
Sorry this felt like a waste of time. You should’ve been able to get your comparison without jumping through hoops. It sounds like something didn’t load properly or your details didn’t go through, which can happen if a form times out or a browser blocks the quote screen.
We don’t show ads for the sake of it or hide comparisons behind signups. The goal’s to give real prices, not more buttons to click.
If you email info@switcheroo.co.uk, we’ll get your quote done properly so you can actually see what your options are. No fluff, no filler, just the damn comparison.
The Switcheroo Team
Trying to unsubscribe from their…
Trying to unsubscribe from their messages - I haven't succeeded. Sign up elsewhere, if I were you. Ofcom, if you read this, investigate them.
July 9, 2025
Unprompted review
Reply from Switcheroo
Hi there,
Oh no, the dreaded unsubscribe button that refuses to unsubscribe. That one is on us. It should work every time, no secret tricks.
If you send a quick email to info@switcheroo.co.uk, we will manually unsubscribe you faster than you can say "Ofcom investigation."
We promise we are not clinging onto your inbox for dear life. We will let go, scout's honour 😅
The Switcheroo Team
Reply from Switcheroo
Hello Andy,
Thank you for your feedback! We’re really pleased to hear that you found the experience straightforward, rewarding, and easy to use.
We appreciate your support and are glad we could help!
Best regards,
The Switcheroo Team
Tracking of points is pretty useless
July 1, 2025
Unprompted review
Reply from Switcheroo
there,
Appreciate the feedback. The points tracking isn’t everyone’s cup of tea. Thanks for flagging it, though. It helps us see what needs more polish.
The Switcheroo Team
Reply from Switcheroo
Dear Customer,
Thank you! We’re so glad you had a great experience, really appreciate the kind words!
Best regards,
The Switcheroo Team
Quick phone call to discuss energy…
Quick phone call to discuss energy comparison
May 22, 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
Thanks for the feedback! Sometimes all it takes is a quick call to get the ball rolling, we’re glad we could help with your energy comparison in no time.
Best regards,
The Switcheroo Team
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