Switcheroo Reviews 414

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3.9

Price Comparison Site

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional demeanor, often highlighting exceptional customer service. Many people appreciate the personalized approach and the efficiency in finding better deals, leading to significant cost savings on various household expenditures. However, some people were dissatisfied with the contact process, reporting that their information was shared with multiple companies, leading to numerous unsolicited calls. There were also occasional mentions of issues with communication and service, with some customers experiencing delays or a lack of follow-up.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the helpfulness, patience, and... See more

Customer communications

People report negative experiences with contact. Many customers express frustration, reporting that they... See more

Price

Customers had ambiguous experiences with price. Many reviewers reported significant cost savings, with some... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the helpful and... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers appreciate the helpfulness and... See more

Reviews shaping this summary

I inadvertantly registered my email address with them. I used their contact form from their website asking to be removed. Email response within minutes saying my email had been removed. Impressed wi... See more

Company replied

It seems that when you ask Switcheroo to find a better deal for electricity, it costs you nothing, and the next thing that happens is a supplier contacts you directly - presumably the one with the bes... See more

I wanted a better deal on my gas electric as iam with OVO they are expensive.so got a text off switcharoo saying they found better deals .so gave my details and 90sec later British gas phoned .and... See more

Company replied

Was a missunderstanding thought was been contacted by a scammer & not british gas contacted british gas & the missundersatnding has been resolved is better price energy to fit my budget due to unforta... See more

Company details

Price Comparison Site

Written by the company

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.

Contact info

3.9

Great

414 reviews

5-star

4-star

3-star

2-star

1-star

Replied to 84% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Merged reviews and profileRead more

This profile was merged with one or more other Trustpilot profiles belonging to this company. Some reviews shown here were originally from another profile, but now appear in one place.
Profiles can be merged for reasons such as identical domains, rebranding, or change in ownership. Read more

Nov 26, 2024

Site is easy to use and explains…

Site is easy to use and explains everything so you can understand

November 26, 2024

Unprompted review

Reply from Switcheroo

Dec 3, 2024

Hi Heather,

Thank you for your kind words! Making the process simple and straightforward is what we strive for!

Best regards,
The Switcheroo Team

Nov 26, 2024

Honestly very quick service

Honestly, filled in the form online and in less than 30 seconds companies were in touch! I have switched and savings myself over £60pm.

November 22, 2024

Unprompted review

Reply from Switcheroo

Dec 3, 2024

Hi Angela,

That’s fantastic to hear! We’re so glad the process was quick and seamless for you, and saving over £60 a month is an amazing result. Well done on making the switch!

Best regards,
The Switcheroo Team

Nov 21, 2024

November 3, 2024

Unprompted review

Reply from Switcheroo

Dec 3, 2024

Hi David,

Thank you! We’re glad you found the switch easy and had a great experience.

Best regards,
The Switcheroo Team

Nov 5, 2024

So far so good!!!

So far so good! Quick to call and huge savings! Highly recommended!

November 5, 2024

Unprompted review

Nov 4, 2024

Very simple process

Very simple process. British gas called me quickly, as they were the cheapest option, and were very helpful!

October 1, 2024

Unprompted review

Nov 3, 2024

Great site

Easy to navigate

November 2, 2024

Unprompted review

Nov 1, 2024

its really amazing you should test

October 31, 2024

Unprompted review

Oct 31, 2024

Use Switcheroo to find the best deal for you too

Switchers found me the best deal to switch my energy supplier without having to spend hours checking out deals online...

October 30, 2024

Unprompted review

Oct 22, 2024

Swicheroo/ Scottish power

I went on line completed required general details. Got a call from Scottish Power and have now switched. They sort everything, Job Done. Easy as.

October 22, 2024

Unprompted review

Oct 8, 2024

Switched electricity company

Switched electricity company, Scottish power rang swiftly, extremely helpful, very easy process, highly recommended

October 8, 2024

Unprompted review

Updated Jul 4, 2025

Connects you with utility scammers.

Within minutes of registering on this site I got a call from a Glasgow number that a Google search revealed to be associated with a utility scam.

Update. I have been asked by TrustPilot / Switcheroo to elaborate on this review but I have nothing to add as this was my only experience with them and I will not be visiting them again. If my review is taken down this will indicate that the principles of TrustPilot have been undermined.

September 17, 2024

Unprompted review

Sep 11, 2024

30 seconds and I was saving money.

Within 30 seconds of entering my phone number on switcheroo, my local supplier called me to offer the best tariiff I could find.

September 10, 2024

Unprompted review

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