Simon, Micky and Rayan we were helpful to us. We bought our wardrobe but it came unassembled, we reached out to unicom just yesterday evening and it was all sorted by 10am today. Thanks to Micky and... See more
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I just wanted to take a moment to give a shoutout to Lee for his exceptional customer service. He was an absolute pleasure to deal with when shopping business phone service. I'm a small business owne... See more
Company replied
Absolutely terrible company. I am getting charged over a grand a month due to 'estimated readings', which they can make up arbitrarily. Each month my bill increases by a couple hundred pounds despit... See more
Company replied
I just had a phone call regarding landline and broadband. Chloe who rang male was a very experienced and professional. She did explain everything clearly and also went through another services wh... See more
Company replied
Company details
- Telecommunications Service Provider
- also in
- Internet Provider
- Internet Service Provider
- Phone and Internet Service
Information provided by various external sources
Saving over 100,000 small UK businesses money on their business telecoms and energy for over 16 years. Unicom is the one provider, one bill, one solution to its customers. Unicom provides small businesses with outstanding value for money on business line rental and calls, broadband, mobile and energy services, supported by a dedicated team of UK customer service advisers.
Contact info
No. 1 Dovecote, Old Hall Road, M33 2GS, Manchester, United Kingdom
- 0161 465 6690
- info@switchingon.com
- switchingon.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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James Clarke was very helpful with all…
James Clarke was very helpful with all the information and services I needed today.

Reply from Unicom

Reply from Unicom
I spoke to Chloe- she qas very helpful…
I spoke to Chloe- she qas very helpful and quick. Thanks.

Reply from Unicom
chloe was a great help with my new…
chloe was a great help with my new contract and water bill

Reply from Unicom
Stay away, keep charging when left
Keep billing every month , even after been left them for months . Even after calling them and they acknowledge that they have made a mistake and won’t be charged ( asked them to check the phone records) they still bill and threaten with bailiffs. Be warned.
( the reply is a lie. Nobody has tried to contact me and they hang up when I call them)

Reply from Unicom
WHAT A USELESS PATHETIC COMPANY THIS…
WHAT A USELESS PATHETIC COMPANY THIS IS. STAY AWAY FROM THEM. YOU CANNOT GET HOLD OF ANYONE EVEN WHEN ITS CRITICAL. I SIGNED A NEW 2 YEAR DEAL IN JUNE AND THE JULY INVOCIE WAS WRONG THE AUGUST INVOICE WAS WRONG, AND DESPITE GOING THROUGH CHAPTER AND VERSE WITH MERISSA WHO SORTED IT ALL OUT AND I PAID UP TO DATE THEY THEN PUT MY ACCOUNT ON RESTRICTION WITH NO NOTICE NO CALL NOTHING I CANNOT NOW DIAL OUT !! DESPITE THE ACCOUNT BEING 100% CLEAR DESPITE ALL THE CRAP AND ISSUES THEY CAUSED BEING SORTED THEY STILL PUT ME ON RESTRICTIONS. AND IT APPARENTLY TAKES 2 -24 HOURS FOR NORMAL SERVICE ?? IN THE MEANTIME I CANNOT MAKE ANY CALLS !! I AM SUING THEM.. PATHETIC CRAP COMPANY AND OH DESPITE ALL THE SHI T THEY HAVE CAUSED A DIRECTOR WONT COME TO THE PHONE..PRESUMABLY THEY CANT BE BOTHERED TO APOLOGISE TO CUSTOMERS AS THEY TREAT THEM LIKE SHI T AND TAKE NO RESPONSIBILITY.. STERR WELL CLEAR OF THIS CRAP COMPANY .. A COMMUNICATIONS COMPANY WHO DO NOTHING TO COMMUNICATE. EMAILING THEM TAKES 28 DAYS FOR A RESPONSE ???? PATHETIC

Reply from Unicom
Excellent Customer service.
Cannot fault the customer service i received from Dillon. Professionalism at its finest

Reply from Unicom
Honest straight answers to all…
Honest straight answers to all questions! No hiding of any charges!

Reply from Unicom
Lee McWilliam
Great help and advice when setting up another mobile contract with Unicom.
Lee explains everything as he goes through the details, would recommend for future business.

Reply from Unicom
Ben Henry Charles was very helpful
Ben Henry Charles was very helpful, saved us money to help our business

Reply from Unicom
Unicom great service
We have used Unicom for many years and recently requested a quote for card machine transactions. Vic was an absolute star and very quickly came up with a very competitive quote which unfortunately for him our present supplier matched so for ease we stayed with them. Also I think it was Adam that sorted out a new contract for our phone and internet and again very friendly and professional.
I would highly recommend this company for their service and friendly professional advisors.

Reply from Unicom
My business line went down on Saturday…
My business line went down on Saturday afternoon no one answered my calls all weekend on hold for 3 hours then cut off. When I did get someone was told have to wait till Monday when the Tec department opens. So all weekend did have no phone for a restaurant. Lost so much business. Can’t believe how bad the service is.

Reply from Unicom
chloe was great and helpful on the…
chloe was great and helpful on the phone.good job

Reply from Unicom
Tarik was so helpful and informative…
Tarik was so helpful and informative and easy to chat with he is a credit to unicom Thank you Tarik

Reply from Unicom
your employee Joe Gwilliam made my…
your employee Joe Gwilliam made my experience understandable and was very professionally delivered. He made sure I understood every step of the way and helped me to understand all details of the quote.

Reply from Unicom
excellent service from James Clarke…
excellent service from James Clarke explained everything and was very professional.

Reply from Unicom
Do not use UNICOM
Unicom have been sending me so many random bills. I left them, paid my final bill and they still send more and debt collection threats. It is so hard to speak to anyone. I moved to a local company who answers the phone and offers great customer service. Hate these companies that take on more and more companies under one umbrella for the benefit of shareholders and then have no customer service. Would NOT recommend this company. They have been a nightmare.

Reply from Unicom
Rudi was very helpful and explained…
Rudi was very helpful and explained everything well.

Reply from Unicom
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