Swoop Reviews 424

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, making the funding process smooth and manageable. The service provided is frequently described as excellent, with many people appreciating the personalized approach and the ability to find suitable lending options. Reviewers are particularly impressed with the quick response times and the overall efficiency of the process, ensuring funding is secured swiftly and without complications.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the professionalism, speed, and... See more

Response time

Users describe positive interactions with response times, highlighting great communication and quick funding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been searching for loans everywhere but wasn’t having any luck as we are an online business. However, when we came across swoop funding Simrandeep was able to get us funding that we never thoug... See more

Rated 5 out of 5 stars

Swoop have been nothing short of excellent. From sign-up to installation, the whole experience has been great. I can’t recommend them highly enough. There’s no more lag when streaming, and the servi... See more

Company replied

Rated 5 out of 5 stars

Just when you need that additional business boost, Swoop have you covered. Fantastic turnaround from Adrian and team. They kept me fully informed from start to finish, and with a follow up to make sur... See more

Rated 5 out of 5 stars

The process was fast and efficient. They did everything that they said that they would with minimal fuss. Very friendly staff kept us informed along the way and once the facility was established a fol... See more


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Business to Business Service
  4. Finance Broker

Written by the company

Swoop is a business funding platform connecting SMEs to business loans, equity finance, and business grants through our extensive network of providers. Using Open Banking technology Swoop delivers fast, tailored funding matches as well as helping cut costs on a range of expenses like insurance, banking, energy and more. Swoop has helped 250,000+ businesses navigate the world of business funding, raising over £1.5bn for business in the UK, US, Canada, Ireland, Australia, and South Africa.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

424 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

George was fantastic

George was fantastic, he really pulled out the stops again with getting us the funding that we needed. Thank you

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Pedja was amazing

Pedja was amazing. Super supportive, understanding of our needs and wasn't pushy at all. We've been going back and forth with Swoop for over a year inquiring about different financing options and they were patient until we were ready!

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

We're so impressed with Swoop

Swoop, and Kerry in particular, have been amazing for our start-up. In addition to helping startups with securing SEIS/EIS Advanced Assurance, Swoop were also able to provide direct intros for us to VCs and investors.

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Arranged call on the day I enquired and was extremely knowledgeable, accommodating and provided useful advice with full explanation without being pushy at all.

Would definitely recommend. I spoke with Kerry, she was wonderful.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

I contacted Swoop after seeing an ad…

I contacted Swoop after seeing an ad for financing, filled in the form and got a call from Oliver Burton the next day. Oliver was evident and swift in communicating the funding available for our business. The whole process was very pleasant!

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Top up Unsecured Funding

I contacted Swoop after seeing an advert for unsecured business finance. First thing the next day, I received a call from George Cartwright chatting through our needs and telling me next steps. Emails were exchanged and within 48 hours we had confirmation of our funding.

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant from the off

Absolutely Brilliant from the off. Couldn't have asked for more help if I tried. Tom did everything he could to guide me through the funding process, and send me some really useful supplies after the call.

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from Swoop

Great service from Swoop - dealt with Thomas and Jeppe. Jeppe took over the case and managed to source us some funding options, giving clear communication throughout the process. He also explained how to increase our credit score as a new, small business. Would really recommend Swoop and their team.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Swoop is providing a valuable and much neede service.

Swoop is providing a valuable and much needed service in South Africa, helping businesses navigate the complex and time consuming world of funding. It was clear from the start that the Swoop team were eager to help us find the funding solution we needed, and quickly ! Within no time Swoop had helped us secure R 500 000 in funding, which we plan to expand our fleet of trucks and continue rapidly growing our business.

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Great experience from start to finish. Tom from Swoop was very helpful in getting me asset Finance, so I could secure my first van.

Always kept me in the loop on how things were progressing.

Defiantly recommend Swoop in helping with your finance needs.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Ayesha was great to deal with

Ayesha was great to deal with, super responsive to any requests. Keeping all the team aware of the status and the actions required from all parties to process our application swiftly

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

Easy, Quick funding!

Cynthia made the process of obtaining funding easy and quick! Communication was great and options were given in a short time after initial enquiry. The whole process from start to finish was smooth.

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Funding completed

Sebastian worked extremely hard to secure funding at the limit of affordability. Ultimately everything I needed to complete my acquisition transaction. I would definitely recommend.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and a great outcome

Great service and a great outcome. It was fantastic dealing with Jonas and Daniel, who were very understanding of my needs and went to great lengths to get me the best deal for my specific needs. They ensured I was kept updated with progress at each stage of the process, all the way to completion.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Swoop's personalized funding service…

Swoops personalized funding service is a game-changer. We were blown away by the level of attention and support received in securing short-term working capital. Their experts walkined us through the entire process,offering valuable insights and tailoring solutions to our business. Their commitment to helping businesses like mine is evident.A big thank you to Alastair and the Swoop South Africa team !
Martin Harris, Director of MH Projects - Furniture company

August 9, 2023
Unprompted review

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