Swoop Reviews 424

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, making the funding process smooth and manageable. The service provided is frequently described as excellent, with many people appreciating the personalized approach and the ability to find suitable lending options. Reviewers are particularly impressed with the quick response times and the overall efficiency of the process, ensuring funding is secured swiftly and without complications.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the professionalism, speed, and... See more

Response time

Users describe positive interactions with response times, highlighting great communication and quick funding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been searching for loans everywhere but wasn’t having any luck as we are an online business. However, when we came across swoop funding Simrandeep was able to get us funding that we never thoug... See more

Rated 5 out of 5 stars

Swoop have been nothing short of excellent. From sign-up to installation, the whole experience has been great. I can’t recommend them highly enough. There’s no more lag when streaming, and the servi... See more

Company replied

Rated 5 out of 5 stars

Just when you need that additional business boost, Swoop have you covered. Fantastic turnaround from Adrian and team. They kept me fully informed from start to finish, and with a follow up to make sur... See more

Rated 5 out of 5 stars

The process was fast and efficient. They did everything that they said that they would with minimal fuss. Very friendly staff kept us informed along the way and once the facility was established a fol... See more


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Business to Business Service
  4. Finance Broker

Written by the company

Swoop is a business funding platform connecting SMEs to business loans, equity finance, and business grants through our extensive network of providers. Using Open Banking technology Swoop delivers fast, tailored funding matches as well as helping cut costs on a range of expenses like insurance, banking, energy and more. Swoop has helped 250,000+ businesses navigate the world of business funding, raising over £1.5bn for business in the UK, US, Canada, Ireland, Australia, and South Africa.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

424 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Specialist care group acquisition’s commercial finance

Worked for over 14 months on a specialist care group acquisition.
Chris brought to the table specialist finance provider, in what are no doubt rough market conditions, assisted every step of the way and with is knowledgeable input and assistance (all the way till completion), helped us get over every financing issue/challenge till successful completion of the transaction - a definite 5/5 to Chris and Swoop Funding.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Enabling success

In a growing business, wanting to expand further, I couldn't recommend Swoop enough. Dealing with Tom, we have found him diligent, efficient and a great communicator. He consistently kept me up to date with the products, progress and outcomes. He was both professional and personal throughout. They've made me realise that there are no limits to expansion. I'm looking forward to working further alongside Swoop to assist my company reaching its goals.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend SWOOP

I highly recommend SWOOP, they offered a great last-minute assistance a week before deadline. The agent helping us, Tom Floodgate, was particularly helpful, attentive and responsive speed-guiding us through the process.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Funding Manager, Oliver Burton, was not only very patient but tremendously courteous and polite. He seamlessly removed a significant burden for me and acted as an enduring symbol of support during a difficult time. I only have words of praise for my experience with this lender particularly, Funding Manager Oliver Burton who embodied professionalism, perseverance, and empathy. I strongly recommend this lender and commend Funding Manager, Oliver Burton for his elegant display of civility.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Swoop have been amazing at supporting my accounting practice and our clients.

Oliver supported me to obtain an unsecured loan to help grow my practice. He made the whole process really easy and his communication was amazing.

Sam and Nanna in the customer success team have been an invaluable support as well as Tom and Andy for asset and invoice financing respectively.

Highly recommend!

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Genuinely the best company I have ever…

Genuinely the best company I have ever partnered alongside!

From the first time we spoke, Sam Tasker-Grindley came with an abundance of knowledge leading the charge. Tom Floodgate is invaluable for vehicle funding. Tom Hawley is a gem to work with, and Nanna goes above and beyond every time.

If you are contemplating the idea of funding literally anything, Swoop are the best in the biz. I will be working with them for as long as they will have me!

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

An excellent service

Swoop provided a truly dedicated point of contact (David Campo was brilliant) and also very timely and accurate communication, which is hugely important. The solution reached was exactly what was needed and speed to funds drawdown was exceptional. I recommend Swoop very highly.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Definitely the right place to go for your investment journey.

Kerry Dwyer has been fantastic from day 1. We felt guided through the process of getting ready for investors with step by step help and information. Emma Knudsen really listened to our needs and created a fantastic pitch deck which we're delighted with. Thank you to all the team at Swoop Funding. Definitely the right place to go for your investment journey.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

We had an awesome service from Tom who…

We had an awesome service from Tom who spent time to understand our needs but and then providing the best product that would service our business requirements.
Really looking forward to working with Tom again cannot say enough good things
Thanks

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Ann Marie was excellent

Ann Marie was excellent. Good comms throughout and was easily contactable from day 1 until after completion. She understood our needs and worked with us throughout.

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful

Had a great initial interaction with Kerry who was very helpful and steered me in the right direction

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Dave Cummings was very helpful and…

Dave Cummings was very helpful and responded quickly (even in the evenings). He sorted an HP loan for a van through my brand new ltd company, was all sorted in a few days. Would certainly recommend and will use again in future.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience and service

From the initial start of our enquiry right through to receiving funds from lenders the service has been 5*, the contact and updates have been regular and thorough and couldn't recommend Swoop enough! Thank you Oliver!

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great efficient customer service

Worked with Sam and Tom to secure funding for a client to buy a new vehicle. As the process was going through, the goals changed slightly but the team were great in re-working the proposal to match the client needs.

June 14, 2023
Unprompted review

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