Swoop Reviews 424

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, making the funding process smooth and manageable. The service provided is frequently described as excellent, with many people appreciating the personalized approach and the ability to find suitable lending options. Reviewers are particularly impressed with the quick response times and the overall efficiency of the process, ensuring funding is secured swiftly and without complications.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the professionalism, speed, and... See more

Response time

Users describe positive interactions with response times, highlighting great communication and quick funding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been searching for loans everywhere but wasn’t having any luck as we are an online business. However, when we came across swoop funding Simrandeep was able to get us funding that we never thoug... See more

Rated 5 out of 5 stars

Swoop have been nothing short of excellent. From sign-up to installation, the whole experience has been great. I can’t recommend them highly enough. There’s no more lag when streaming, and the servi... See more

Company replied

Rated 5 out of 5 stars

Just when you need that additional business boost, Swoop have you covered. Fantastic turnaround from Adrian and team. They kept me fully informed from start to finish, and with a follow up to make sur... See more

Rated 5 out of 5 stars

The process was fast and efficient. They did everything that they said that they would with minimal fuss. Very friendly staff kept us informed along the way and once the facility was established a fol... See more


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Business to Business Service
  4. Finance Broker

Written by the company

Swoop is a business funding platform connecting SMEs to business loans, equity finance, and business grants through our extensive network of providers. Using Open Banking technology Swoop delivers fast, tailored funding matches as well as helping cut costs on a range of expenses like insurance, banking, energy and more. Swoop has helped 250,000+ businesses navigate the world of business funding, raising over £1.5bn for business in the UK, US, Canada, Ireland, Australia, and South Africa.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

424 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

DID WHAT PROMISED

DID WHAT PROMISED, AND WITHOUT TOO MUCH GOING AROUND WASTING TIME.
I WILL USE THEIR SERVICE AGIN WHEN NEEDED.
TOM HAWLEY WAS QUICK AND EFFECTIVE, AND ONLY CAME BACK TO ME WITH THE OFFER THAT I WOULD CARE ABOUT.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I was contacted by Oliver after completing an online form. I wasn't particularly hopeful and ignored his call a few times. However, he was persistent and continued to keep calling. Once I spoke to him, he was incredibly supportive and understood my objectives. He quickly identified a fund I could access and the finance was in my account within a few days. He was incredibly patient with some of my fumbling around sending the correct documents. Very happy with the support I received. Everything was well explained and I couldn't recommend them more.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great Company!

Callum was fantastic in finding me a lender! The entire process was easy and I was helped through every step. Got a great deal in the end. Thanks, Swoop!

May 6, 2023
Unprompted review
Rated 5 out of 5 stars

5 star service from Stuart @ Swoop Funding

The Service from Swoop Funding was excellent, I find no problem in giving them 5 stars especially when dealing with Stuart Pawelczyk, I found him to be ,Friendly , & very knowledgable , sourcing the best products on offer in these difficult times to suit my personal needs, Professional @ all times & prepared to go that extra mile communicating with the lenders to achieve the best positive outcome for myself whilst keeping me informed every step of the way . I would have no problem recommending Stuart & Swoop Funding to any of my business colleagues in the future ,Many thanks Ray

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

Tom Floodgate - excellent

Tom Floodgate worked through various issues to provide asset financing for us. He was very responsive and always happy to chase the finance companies and seek alternatives.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

VC review

It's been great to work with Kerry and the equity team at Swoop, who are a pleasure to work with and always happy to help. Swoop are a great resource for the whole ecosystem.

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Swoop helped me get a new business bank account

I have a business with a complicated ownership structure, and I was recently requested to switch banks from a challenger bank due to the complexity involved. I contacted Rhys Cunnah to discuss my circumstances, and he comprehended the urgency and my situation. He liaised with the banks on my behalf, discussed all of my
options, took the time to walk me through the entire application process, and within a week, I had my new business bank account set up with a well-established high street bank. I couldn’t reccomend Swoop or Rhys highly enough!

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and rapid service!

Highly recommend David and the team from Swoop! Brought me multiple finance options in a matter of days and took next to no time with minimal fuss to move forward with the right option for me. I will be going back to David and the Swoop team in the future without hesitation.

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Swoop is one of the best business…

Swoop is one of the best business funding services and will highly recommend their services to every business !!! Predrag from Swoop was so helpful and will provide best solution based on your needs !!

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Swoop is a great option for businesses…

Swoop is a great option for businesses looking to source funds. They have a broad breadth of options, including many i didnt know of. They helped match me , connect me and shephered along through the process. A massive thank you, especially to Predrag, highly professional, prompt support.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations.

We dealt with AnnMarie and don’t believe we could have had a better level of service. AnnMarie quickly understood our plans and needs and found us suitable funding very quickly. We were dealing with a problematic vendor and had some technical issues with our existing property we were using as security, this meant the deal took in the region of 18 months to complete. Despite this AnnMarie was with us all the way through, her enthusiasm and commitment didn’t dwindle, she was always helpful, responsive and really felt like part of our team. It was not an easy purchase, but she made it so much easier.
I would not hesitate to recommend AnnMarie and swoop.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Swoop delivers

Tom has been honest, open and hard working to achieve the objectives we set out. He has well represented the company and the services. I would recommend him to others.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

My dealings were all with Cristian

My dealings were all with Cristian. To say he went above and beyond for me is an understatement. I am sure at times I frustrated him but he never gave up with helping me get my work ute. Cristians customer services skills and communication are on point. I couldn't have asked for anyone better to help me. When Cristian says he will do his best to help, I can guarantee he is a man of his word. Thank you Cristian for getting me back on the road.

March 28, 2023
Unprompted review

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