Swyft Energy Reviews 

414
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers had a great experience with this company. Many customers frequently praise the staff and installation teams for being extremely professional, punctual, and helpful throughout the entire journey from start to finish. People also deeply appreciate how quickly and cleanly the setup is completed, with technicians taking great care to leave homes completely neat and tidy. However, some people mentioned that the after-sales support and customer service were severely lacking when they needed assistance or maintenance later on. Specifically, a few reviewers experienced frustrating communication issues, unexpected pricing details, or notable delays regarding follow-up repairs and final system connections.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient installations,... See more

Staff

Customers had positive experiences with staff, frequently highlighting the exceptional professionalism,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the helpful staff,... See more

Product

Users describe ambiguous interactions with product, as experiences vary significantly. Some reviewers express... See more

Price

Reviewers mention ambiguous feedback about price, as some consumers found costs to be high, expensive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had solor panels installed by Swyft Energy. From the moment that I met with their representative at the door I was met with professionalism and courtesy. He made the whole process so easy.... See more

Rated 5 out of 5 stars

Couldn't fault Swyft throughout the whole experience. The price was on par with other companies but from start to finish they were great to deal with. Isack sorted everything out for us, the installer... See more

Rated 5 out of 5 stars

We had a 10 panel system installed in early October this year. From the initial enquiry to installation the process was very easy. We dealt with Chris Leahy in the Cork office he was a pleasure to dea... See more

Rated 5 out of 5 stars

I ordered my solar panels through Swyft energy and from start to finish a fantastic company to deal with. Only issue I had was the Electrican was delayed in attending so that held me up a few days but... See more


Company details

  1. Solar Energy Company

Written by the company

Solar PV & Energy Company based in Ireland.


Contact info

4.1

Great

TrustScore 4 out of 5

414 reviews

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No recent history of asking for reviews

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4.1

All reviews

(414)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience from beginning to…

Fantastic experience from beginning to end, really great and efficient install team with the job complete in around 8 hours. The installers were great at their job but also great at explaining how to get the most of your system. There is great tech support also available ar the end of the phone. I would recommend the Eddi hot water diverter as you have piping hot water everyday from your panels. I have used Swyft multiple times for 3 boilers and now my panels and each time I was impressed. I would highly recommend them, only issue I have Is they should have put a sign on my front fence as the amount of people asking about my panels as they walk past is huge.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience and information from…

Great experience and information from the start.

Karl was our sales rep and he was fantastic the whole way through. He was informative about the solar system with batteries and even followed up a few weeks after the installation to see if everything was working correctly and went well.

Roofers were extremely professional and lovely to deal with.

Shane the electrician was excellent even on the follow up calls and questions we had. Fantastic service I'd recommend to anyone.

Everyone we have dealt with in the call centre have been brilliant. Very patient and understanding and feels very much like a family.

We are using the solar and battery system in tandem with a heat pump and so far the results are great.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Swyft Engery Solar Panels

Swyft Engery are an excellent company to deal with from start to finish. From Patrick to the installers and after care, I highly recommend them if you want to go down the road of solar panels.

March 25, 2025
Unprompted review
Rated 1 out of 5 stars

One of the worst companies I have ever dealt with

I am genuinely surprised to see so many positive reviews for Swyft Energy, as my experience was deeply disappointing from beginning to end.

The initial assessment with Des was excellent — he was professional and helpful. Swyft Energy also impressed me initially with a prompt quote and a discount offer if I proceeded quickly, which suited my urgent need for a new boiler. However, once I signed the contract, the communication became non-existent. Despite multiple calls, I was continually promised a callback from a representative named Jessica — a call which never came until I threatened to cancel after two and a half weeks of silence.

When installation was finally scheduled, the crew arrived at 8AM — but when my tenants asked for a brief 15-minute delay, they simply left without informing anyone. Despite assurances from Swyft Energy that I would be contacted to rearrange, no one called for over a week. To make matters worse, when I followed up, I was told I had incurred a €550 "missed appointment fee" — a fee that had never been mentioned before and that, frankly, was outrageous given the circumstances. It was only after submitting formal complaints and providing video evidence from a neighbor’s camera that Swyft Energy agreed to waive the fee.

The re-arranged installation date took place two months after my initial contract signing, and even then, the day before, I was informed it needed to be postponed again due to an emergency — no mention of a fee that time, notably.

When the boiler was finally installed, the experience was, sadly, no better. The installers were rude and dismissive when I asked questions. Worse still, the installation itself did not match what had been agreed upon: instead of running two pipes discreetly through a corner into a wall, they drilled holes unnecessarily and routed piping across my ceiling — without consulting me at any stage. When questioned about the poor workmanship, the response I received was both unprofessional and insulting. Now, I am left having to hire someone else to fix the mess.

Given the amount of money I paid, the quality of service and workmanship I received is utterly unacceptable.

In summary: Swyft Energy were quick to take my deposit, but completely absent when it came to communication, customer care, or professional standards. I strongly advise others to think very carefully before choosing them. Based on my experience, I cannot recommend Swyft Energy to anyone.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot fault the service from start to…

Cannot fault the service from start to finish. We had a sales rep knock on our door, who arranged to come back at a suitable time when both of us had finished work. (Great service, not put on the spot etc) when he came back he had reviewed our property for solar panels that would suit the building etc and so had accurate pricing, after checking out latest bills he was able to suggest a package suitable for us. We went ahead and added more panels to future proof. Booking installation and finance was stress free and so simple. The customer service delivery by the admin team, sales team and installers was faultless. The follow ups and even arranging the BER assessment was all taken care of, we didn’t have to worry about anything. The communication was fantastic. I would recommend to anyone in a heartbeat. Thank you.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

We got our boiler and flue replaced

We got our boiler and flue replaced
From the initial consult with the admin girl Eileen who was very helpful and couldn't do enough from numerous phonecalls to go through everything and the after care was exceptional
The installer Peter who replaced our boiler was so efficient and hardworking such a gentleman,
We couldn't recommend Swift Energy highly enough and a pleasure to do business with
Caroline Prendergast

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend these guys

I recently got a boiler installed by these guys.Everything about them was 100%.I would definitely recommend them. They also take payment from humm finance which was a life saver for us, as our boiler packed up unexpectedly.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Solar Panels from Swyft

Totally happy with result. Company turned up on fixed date. Panels were installed and all works completed by end of day.would recommend Swyft as a good and efficient company to work with.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent job by Swyft Energy.

Very good communication from the start. Everything was clearly set out and explained and all queries thoroughly answered, very quickly. Initial contact (Andrius) was very pleasant and knowledgeable, not just a salesman, but had the technical knowledge to provide guidance on the optimum installation and to answer all queries.
Work crews were excellent - arrived when they said they would, did the job as they said they would, were very unobtrusive and efficient and left everything neat and tidy, as if they'd never been. All installations, wiring, trucking and connection to the fuseboard were very neatly done with no mess, damage or unsightly cabling left visible anywhere.
And the system is working well since - well done and many thanks.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic service from start to finish.My new boiler was installed a couple of months ago now,and it is brilliant.Would highly recommend swyft energy.

January 22, 2025
Unprompted review

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