Swyft Fiber Reviews 58

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making the installation process smooth and efficient. Many people highlight the excellent service and user experience, noting the speed and reliability of the internet. Reviewers frequently mention that technicians are punctual, respectful, and take the time to answer all questions, ensuring a positive overall experience. However, some customers also noted issues with customer service, describing long wait times and difficulties reaching representatives. A few other people also felt that technical support was not always helpful, and there were occasional reports of installation delays or problems with service activation.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the... See more

Service

Clients share positive opinions on service, with many praising the professionalism and efficiency of the... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the ease and... See more

Technology

Reviewers highlight positive aspects of technology. Many customers are satisfied with the fast internet... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Some customers experienced very helpful and... See more

Based on these reviews

Rated 5 out of 5 stars

My experience was awesome Josh Holland my installer/tech guy was amazing, kind, respectful, and very informative. Josh made the installation process easy breezy and answered any question I had. Y... See more

Company replied

Rated 5 out of 5 stars

From the very first interaction with Ethan, we felt heard and understood. Then, when Chad arrived, we knew we had made the correct decision. We know that all service providers ~ phones, TV, internet,... See more

Company replied

Rated 5 out of 5 stars

The two installers arrived with-in the early part of the four hour arrival time that I had been given. They wasted no time, were very knowledgeable of the installation process. I was very pleased wit... See more

Company replied

Rated 5 out of 5 stars

First, the people who came and buried my line were so wonderful, kind and professional. Did a great job in a timely manner. My installer, same. Super kind, extremely knowledgeable and very profess... See more

Company replied


Company details

  1. Internet Service Provider

Written by the company

Swyft Fiber delivers reliable fiber internet service to communities across Louisiana, Arkansas, and Mississippi. We provide symmetrical high-speed internet with no data caps and no contracts, making fast, dependable connectivity accessible to the areas that need it most. Our fiber network is built to support everything from remote work and streaming to online learning and gaming. Experience the difference of true fiber internet with straightforward pricing, local customer service, and a commitment to connecting underserved communities. Join thousands of neighbors who've switched to Swyft Fiber for internet that just works.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

So far the internet service is… wonderful!!!

So far the internet service is wonderful, there’s 3 phones and a tv and a computer on doing something all the time and it never slows down, Clancey and his partner were extremely respectful, and had it up and going within about an hour. I 100% recommend giving Swyft fiber a shot!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

I super stoked to have Swyft fiber and…

I super stoked to have Swyft fiber and it was effortlessly smooth and the technician should be in sales because I think that he showed exemplary customer service and should be promoted. Great experience and when it comes to price, it cannot be beat!!!!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Swyft Internet gets my highest praise

Swyft Internet gets my highest praise, which I don’t give often or lightly! Signup and installation were a breeze. The installer, Perry, was the best! Sure beats the heck out of AT&T, but of course it wouldn’t take much to beat the worse telecommunications company in the world.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Team & Service

I contacted Zachary with Swyft & he made getting started a breeze. Scheduled for install quickly. Clancy & Leslie came out for the installation. They swiftly and accurately installed the line/router/box. They were very informative & gave an opportunity for questions, which were answered. I am pleased with my experience with the crew & service thus far. We are thankful to have this internet available in our area.

March 4, 2026
Unprompted review
Rated 2 out of 5 stars

The installer arrived early.

The installer arrived early, that was fantastic, except that I had just woke up and was not ready to communicate. I have no idea what his name is. He did not give me a briefing on his plan. He just started on the project and I walked off to tend to a personal matter. I was not watching him for the first 20 minutes. When I finished my business and approached him I discovered he had drilled a hole through my wood floor. I told him it needed to be in the wall, but he said he couldn't do that. I told him to hold on and I went outside and got my tools. I did the work! There was already an old phone line, a cable from DirecTv, and another set of wires, but he couldn't figure out how to run his wire next to those. So I did it. Then I let him finish up. Now, I am left with a whole in my floor that I need to replace. It's too soon to comment on the actual internet service. I already had Starlink, it was good except for the price and the time of signal loss between satellites.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Chad was our technition and was very professional and friendly . he did a great job and informed us of everything we need to do to work our new system...
We are very satisfied with Chad and Swyft.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Swyft is a very good company


My tech person came to install my internet and was very nice. josh H. Explained what he would be doing where would I like the install done and did I have any questions. Josh was great and did a fantastic job, he was fast. And everything was done right I am very happy with the install and the fast internet service. Five stars from me and I will recommend to friends and family.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Mr. Chad Shelby

Our installation technician Mr. Shelby was very quick, professional and knowledgeable. He answers all your questions respectfully. Super nice guy. Very pleased with installation and the internet services. I Will be referring everyone.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Our family is very happy and pleased…

Our family is very happy and pleased with our new internet service. The insulation went through without any hiccups.
The technicians showed up on time and was very professional they made everything a breeze.

Our family is very happy with the decision to switch to our new SWYFT INTERNET SERVICES.

Thank You.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Swyft

The man that did my installation was Awesome he did a wonderful job and answered all of my questions. I highly recommend Swyft Fiber !!!

November 11, 2025
Unprompted review
Swyft Fiber logo

Reply from Swyft Fiber

Thanks for the review and the recommendation! We're glad the installer took good care of you and answered all your questions, we'll make sure he knows you appreciated his work.

Rated 5 out of 5 stars

so far the experience has been great

so far the experience has been great. the people i've had contact with have been top notch, they knew thier job and product in and out.

February 3, 2026
Unprompted review
Swyft Fiber logo

Reply from Swyft Fiber

Thanks for the review! We're glad the team has been knowledgeable and helpful so far.

Rated 5 out of 5 stars

The technician was very professional

The technician was very professional, went out of his way to make sure i understood how to use and operate everything. He was very professional

February 2, 2026
Unprompted review
Swyft Fiber logo

Reply from Swyft Fiber

Thanks for the review! We're glad the technician was professional and made sure you understood everything, we'll make sure he knows you appreciated his work.

Rated 5 out of 5 stars

Deepest apologies!

My deepest apologies! For some reason my review went to the incorrect “Swyft” company, a furniture company in the UK that I have had no dealings with. The review was meant for Swyft Fiber.
Again, my deepest apologies!
Respectfully,
CAM

January 29, 2026
Unprompted review
Swyft Fiber logo

Reply from Swyft Fiber

No worries at all! We appreciate you taking the time to leave a review for Swyft Fiber.

Rated 1 out of 5 stars

Will they install my WiFi or not.

Jan 10 was supposed to be the installation date. Then it was the 16,19,26 and now it’s the 29th at 347pm when the arrival time was 12… customer service is the worst, they barely rarely answer the phone, I was on wait for 32mins one time till I hung up. So far Swyft fiber is not looking like it’s going to be a fun 2-3years.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had Internet from satellite company…

I had Internet from satellite company because of the rural area. Then fiber is the way faster and stress free because DONT have to worried that your data going be used up. NOT NO MORE. I was paying 134.00 a month and now 71.99. install took less then 20 min and really all done from outside. They come to plug the hard ware up and leave.

January 29, 2026
Unprompted review
Swyft Fiber logo

Reply from Swyft Fiber

Thanks for the review! We're glad you're getting faster speeds without data caps at a better price. Enjoy the upgrade!

Rated 5 out of 5 stars

We already trust you

From the very first interaction with Ethan, we felt heard and understood. Then, when Chad arrived, we knew we had made the correct decision. We know that all service providers ~ phones, TV, internet, run into snags, but we've been especially unhappy when we're treated like morons. The current provider said they would connect us to a 'technician', then a kid came on the line and expected us to believe that the "sun is shining on the satellites, so reception was poor". Chad did an exceptional job on BOTH houses, and we're really happy with our speedy service. He seems very knowledgeable and even stopped by after a few days to check on us. Thank God, and Bless you all.

January 19, 2026
Unprompted review
Swyft Fiber logo

Reply from Swyft Fiber

Thanks for the review! We're glad Ethan and Chad took good care of you and the installation went well on both houses. We'll make sure they know you appreciated their work.

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