Sybotanica Reviews 4,902

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My plants are loving the soil from here! 🪴 The delivery was super fast, and everything arrived in perfect condition—soil, poles, and I even got a free pack of seeds! 😀 #Soil #Plants #Delivery #Poles... See more

Rated 5 out of 5 stars

I’m a recent customer and I have to say the speed of delivery is excellent, good communication via email and love the soils I purchased recently, used up already and ordered more again. Very clear adv... See more

Rated 5 out of 5 stars

Love the ease of finding exactly what you need! I was able to look through and search my houseplants that needed repotting this season and find the exact soil that each plant needed. I particularly lo... See more

Rated 5 out of 5 stars

I ordered several pots, and one of them was the wrong article. After a short e-mail with a picture of the pot in question, they quickly sent me the correct pot and I didn't have to go through the ha... See more

Company details

  1. Dirt Supplier
  2. e-Commerce Service
  3. Interior Plant Service
  4. Wholesale Plant Nursery

Written by the company

About Sybotanica ---Mission: Making Plants Happy. ---- Vision: Every plant lover knows what their plant needs. --- At Sybotanica, we help plant lovers in Europe make their houseplants happy! Yours too! --- We do that with 3 Unique things: 1. Our homemade, perfectly adapted SYBASoil for your specific plant! 2. The most complete and easy selection tool that matches plants with their best potting soil! 3. A people- & environment-conscious production method good for people and nature! Plants happy, people happy, us happy!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Always good quality soil

Always good quality soil. And I never had issues with getting the support I need. I wish they had more items for moss and handling 😍

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend buying your…

I would highly recommend buying your products from here. The best customer service I have ever experienced. Great products I received and I am sure my plants will say the same.
I will definitely buy from here again.
Thanks a lot

March 3, 2026
Unprompted review
Sybotanica logo

Reply from Sybotanica

Hi Linett,

Thank you for your review. Your order didn’t go as we had hoped. I’m giving you a 5-star review for being the most patient customer. I’m glad everything was resolved in the end and that you can now take good care of your plants.

Femke from Sybotanica

Rated 5 out of 5 stars

5/5 Sybotanica

Sybotanica has a great customer service, when i had a small problem with my order it was rectified very fast and service was friendly and helpful. I have ordered from them many times already and everytime the shipment has been not only in great condition but not even once has something been missing. They have fair prices considering what they offer, Sybastones are pratically eternal when used right and the quality of their soil mixes has been excellent. Also they always put in something nice extra when your order more. I have almost 70 plants using different Sybotanica products now and they are all thriving. Some have asked why i dont use local Finnish products? The reason is simple, they are no match to Sybotanica in quality or in ease of use :)

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

The product is high quality

The product is high quality. The packaging of the product is perfect 🙂. You can open and close the package again, so if you don't use it all, you can safely leave it for another time.
Delivery very fast. I am pleased with the order.
I recommend.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful planters, great quality products, and outstanding service

I ordered several plant pots, as well as fertilizer and substrate, and I’m genuinely impressed with the overall quality. The planters look fantastic, the materials feel very high-quality, and everything arrived well packaged. Repotting my plants was smooth and easy, and since then they’ve been thriving — they really seem to love their new setup.

There was a small issue initially, as four pots were missing from the delivery. However, the customer service team reacted immediately and handled everything in a very straightforward and professional way. The missing items were shipped without any complications, which I truly appreciated.

All in all, a great experience from start to finish. High-quality products, reliable service, and a company I would happily recommend to other plant lovers.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience! I have rarely dealt with a team as professional and responsive when it came to resolving an issue with my order. Their efficiency and dedication truly stand out. I highly recommend this company.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Quality product and top quality after sales service

I recently purchased the Super DIY Aroid Mix Bundle from Sybotanica, and I couldn't be more impressed, both with the product quality itself and the overall experience.

The quality of every single component in the bundle is superbe. The base soil is rich and light: you can genuinely see and feel the difference compared to generic potting mixes. The pumice, orchid bark, and coconut chips are all just perfect, making it easy to blend a well-structured, fast-draining substrate that my Monstera and Philodendrons are already thriving in. The zeolite is a thoughtful touch that really sets this bundle apart from anything else on the market.

What truly won me over, though, was the after-sales support. One item was missing from my shipment, and the customer service team resolved the issue almost immediately; no lengthy back-and-forth, no hassle. A replacement was dispatched within an incredibly short time frame, which genuinely exceeded my expectations.

Sybotanica clearly takes both product quality and customer satisfaction seriously. For anyone passionate about aroids, this bundle is an absolute must. Highly recommended! I'll definitely be a returning customer.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Super amazing texture and great service

It was the only one that had the type of soil l needed for my avo ado growing tree.The delivery was very fast. The texture of it is amazing and it states that it lasts for at least 6 months.Thats only twice a year l have to renew it.Its amazing.

March 22, 2026
Unprompted review

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