Sybotanica Reviews 4,902

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My plants are loving the soil from here! 🪴 The delivery was super fast, and everything arrived in perfect condition—soil, poles, and I even got a free pack of seeds! 😀 #Soil #Plants #Delivery #Poles... See more

Rated 5 out of 5 stars

I’m a recent customer and I have to say the speed of delivery is excellent, good communication via email and love the soils I purchased recently, used up already and ordered more again. Very clear adv... See more

Rated 5 out of 5 stars

Love the ease of finding exactly what you need! I was able to look through and search my houseplants that needed repotting this season and find the exact soil that each plant needed. I particularly lo... See more

Rated 5 out of 5 stars

I ordered several pots, and one of them was the wrong article. After a short e-mail with a picture of the pot in question, they quickly sent me the correct pot and I didn't have to go through the ha... See more

Company details

  1. Dirt Supplier
  2. e-Commerce Service
  3. Interior Plant Service
  4. Wholesale Plant Nursery

Written by the company

About Sybotanica ---Mission: Making Plants Happy. ---- Vision: Every plant lover knows what their plant needs. --- At Sybotanica, we help plant lovers in Europe make their houseplants happy! Yours too! --- We do that with 3 Unique things: 1. Our homemade, perfectly adapted SYBASoil for your specific plant! 2. The most complete and easy selection tool that matches plants with their best potting soil! 3. A people- & environment-conscious production method good for people and nature! Plants happy, people happy, us happy!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service—quick, professional, and committed to customer satisfaction. I usually buy aroid and anthurium soil, but this time I received a bag of Zeolite instead of the anthurium soil I ordered. Customer service was very helpful and sent a new bag immediately. I definitely recommend Sybotanica, especially because their aroid and anthurium mixes are excellent for my plants.

March 12, 2026
Unprompted review
Rated 4 out of 5 stars

Fast and easy order

Fast and easy order. Soil looks an feels quite fluffy und good. Minus one star for quite an amount of grass and sticks in the moss.
The self watering pots Look okay - will see what they will do to my plants!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Really good soil

Really good soil.
Repotted several of my plants that were doing not so good, and now they’re thriving. Bought self-watering pots to keep propagations in and they are a wonder. As well as the plant food, it really makes a difference in how fast and well the plants grow

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

This was my first order from this…

This was my first order from this website. I found it by accident while looking for good soil for my plants. Very fast shipping, very good quality products. I'm very satisfied and will definitely buy more from this store.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Aloe Vera repotting

I was looking for a premium product for repotting my aloe Vera plants and was recommended to try the Sybotanica website. I am extremely happy with the results and the product and recommend the site to everyone who is interested in their garden experience

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Very specific to plant

Very specific to plant, easy orientation on the side. Quick delivery und qualitative packaging. I hope my plant will love it, time will tell, but I have a good feeling about it.

March 1, 2026
Unprompted review
Rated 4 out of 5 stars

The aroid mix is of excellent quality

The aroid mix is of excellent quality. It’s nicely airy and can retain moisture well.
The only point I didn’t like is that the substrate arrives in a damp condition. If you don’t take it out of the bag right away, it starts to develop an unpleasant smell after a few days.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Hi,I'm from Ireland and my order came…

Hi,I'm from Ireland and my order came really quickly,like a week only. I don't know how is the soil I only planted my plants so I'll see and leave my review of soil later... thanks for my lovely gift ...I love coleus🥰

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

I came across their video by chance while browsing Instagram. I decided to try their products and I’m really happy with them. The service is excellent, the delivery is very fast, and everything arrived in perfect condition. I especially appreciated the follow-up and all the advice they provided. They are very available and didn’t hesitate to help me whenever I needed it. Plants are clearly their passion, and you can really feel it.

I highly recommend them if you’re looking for high-quality products with excellent service.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend to all plant lovers

Great selection of products and I especially appreciate the focus on sustainability. I have loved everything I’ve ordered and I’ve had no issues.

March 2, 2026
Unprompted review
Rated 2 out of 5 stars

Waiting for my refund since 20 of…

Waiting for my refund since 20 of February.Sent few emails,didnt got not proper answer,not money back.People be careful!
Contacted already few times email,customer service seems nice but still didnt got my refund!

February 20, 2026
Unprompted review
Sybotanica logo

Reply from Sybotanica

Hi Tata,

Thank you for your review. I am sorry to hear that something went wrong. I cannot find your order or emails with the name you provided here. Would you please send us an email and ask for me? I will then look into it with you.

info@sybotanica.com

Femke van Sybotanica

Rated 5 out of 5 stars

Great quality and very helpful guides

Very nice quality products and quick delivery! They also provide very clear guides and video on how to repot plants, which was really helpful for me. As someone who tends to accidentally kill plants, it gave me a bit more confidence and reassurance while taking care of them 🙈

March 10, 2026
Unprompted review

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