Sybotanica Reviews 4,903

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My plants are loving the soil from here! 🪴 The delivery was super fast, and everything arrived in perfect condition—soil, poles, and I even got a free pack of seeds! 😀 #Soil #Plants #Delivery #Poles... See more

Rated 5 out of 5 stars

I’m a recent customer and I have to say the speed of delivery is excellent, good communication via email and love the soils I purchased recently, used up already and ordered more again. Very clear adv... See more

Rated 5 out of 5 stars

Love the ease of finding exactly what you need! I was able to look through and search my houseplants that needed repotting this season and find the exact soil that each plant needed. I particularly lo... See more

Rated 5 out of 5 stars

I ordered several pots, and one of them was the wrong article. After a short e-mail with a picture of the pot in question, they quickly sent me the correct pot and I didn't have to go through the ha... See more

Company details

  1. Dirt Supplier
  2. e-Commerce Service
  3. Interior Plant Service
  4. Wholesale Plant Nursery

Written by the company

About Sybotanica ---Mission: Making Plants Happy. ---- Vision: Every plant lover knows what their plant needs. --- At Sybotanica, we help plant lovers in Europe make their houseplants happy! Yours too! --- We do that with 3 Unique things: 1. Our homemade, perfectly adapted SYBASoil for your specific plant! 2. The most complete and easy selection tool that matches plants with their best potting soil! 3. A people- & environment-conscious production method good for people and nature! Plants happy, people happy, us happy!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Wonderful soil with nutrients

The soil exceeded my expectations. Its deep, dark color and nutrient‑rich composition instantly stood out, and the high organic matter content made it feel truly premium. You can tell the manufacturer put real care into creating a blend that supports strong, healthy plant growth. I felt like I was working with top‑tier, professionally crafted soil. Highly recommended.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Everything went very smothly

Everything went very smothly. I ordered and got it right to my door. As I am 84 years old it was very important I did not have to carry. With Klarna there is no problem paying. I am looking foreward to see how my plant Will grow in their soil

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

I find sybotanica nice!

I find sybotanica nice!
Large sortiment with lots of different soils I can’t find here in Sweden.
My dracena Draco’s love their new succulent soil with som nice vulcanic gravel.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

I am all new in planting so I've…

I am all new in planting so I've chooses sybotanica because no one except them doesn't do such a great quality soil, feed for plants etc. Can't wait to order more and more

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great place for plant lovers

I recently discovered the website of Sybotanica and I am really impressed. The site is clean, modern, and very easy to navigate. It is simple to find the right soil and plant care products, and the descriptions are clear and helpful for both beginners and experienced plant lovers. The overall design makes the shopping experience smooth and enjoyable. I would definitely recommend this website to anyone who wants high quality products for their plants. 🌿

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazed

First time I have tried Sybotonica in ordering anything the soil I ordered was perfect for replanting my green plants and it was everything it said online. The packaging was excellent and it arrived on time and in perfect condition. I Will definitely be using this online store again, trustworthy from start to finish. Recommend to anyone that needs a first class service.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love the products

I absolutely love the products, it was exactly what I thought it would be. Delivery went great as well, very fast and both me and my friend were very pleased.

We had a little problem with one product that was missing from the box, but customer service also proved to be great, problem was solved within 24 hours and the product will be here in less than a week.

Very happy with everything, I will be coming back! ☺️

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I recommend Sybotanica

I recommend Sybotanica. I had a very pleasant first experience with them. They were correct, and the order arrived exactly within the estimated time, without delays. The prices seemed very good to me for the quality they offer. The correct relationship between price and quality, plus the seriousness of delivery, makes me come back with confidence.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

High-quality products and fast shipping.

I really enjoy ordering from this website. The shipping is very fast and the products are of the highest quality. Since I started using Sybotanica products, my plants finally look beautiful, as if they have been given a second life 🩷

Recently I was also pleasantly surprised by a gift I received from the company 🙂 I highly recommend it 😊

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Nice design of self watering pots

I ordered several types of self watering pots to experiment and find out in which one my plants, especially alocasia's, will do fine. I hope all the pots do meet my expectations. I will soon order again, it's a nice webshop with good prices, promotions and free surprises! And a very up to date shop with great products for all plants! I ordered some types of soil before and I recommend these too.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible service and very unfriendly…

I placed an online order with this company, and the order confirmation clearly listed a “Mystery Gift” with a quantity of 1 as part of the order contents.

The item was not delivered.

Instead, the company unilaterally issued a €5 gift card and later stated that the gift card constitutes the Mystery Gift. I explicitly informed them in writing that I do not agree to this replacement and requested delivery of the originally confirmed item.

Despite my clear refusal, the company maintained that the voucher fulfils the contract and subsequently stopped responding to my emails.

There is a clear discrepancy between the confirmed order content and the company’s actual performance.

As the matter remained unresolved, I have submitted a formal complaint to the Dutch consumer authority (ACM) in order to protect my consumer rights.

I recommend future customers carefully review order confirmations and keep written communication records.

February 24, 2026
Unprompted review
Sybotanica logo

Reply from Sybotanica

Hi Dmitry,

Thank you for your review. I am sorry to hear that you are not satisfied with our support team. I have seen your email correspondence and regret that you were not satisfied with the solution.

If you have any further questions, please feel free to email us.

Femke van Sybotanica

Rated 5 out of 5 stars

Excellent Customer Service & High-Quality Sphagnum Moss

I placed an order, but unfortunately something seemed to go wrong with the shipping. So I contacted customer service, and they handled the situation amazingly well. They took care of everything quickly and resolved the issue very quickly.
The item I ordered arrived in perfect condition, and I’m very happy with it. I can highly recommend the sphagnum moss – great quality and my plants grow great in it.

February 17, 2026
Unprompted review

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