We have recently visited the Salisbury Branch of Sydenhams as we have completely replaced the patio of our new property. We would like to thank Gill, who works in the landscaping dept, as she has been... See more
Company replied
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See what reviewers are saying
Brilliant service with a smile from Kevin Norris today. I found exactly what I was looking for with a Kevin's help. He was polite and efficient. A pleasant experience in a shop I'm not used to going... See more
Company replied
Appalling service I went to my local Sydenhams in WARMINSTER last week, Just a simple purchase of wood screws, the chap behind the counter was unhelpful just waving his arm to wards a display, alth... See more
Company replied
I always use Sydenhams in Wareham as the customer service is consistently excellent. It’s worth the trip for garden compost as I don’t have to lift it into the car, the staff in the yard will do... See more
Company replied
Company details
- Lumber Store
- Bathroom Supply Store
- Building Materials Supplier
- Home Improvement Store
- Kitchen Supply Store
- Landscaping Supply Store
Written by the company
Founded in 1874, we have a long tradition of supplying Timber & Building Materials throughout the Central South-West region of England. We can supply you with all your building and DIY needs. Open to the Trade & Public.
Contact info
45-47 Ashley Road, BH1 4LG, Bournemouth, United Kingdom
- marketing@sydenhams.co.uk
- sydenhams.co.uk
4.4
Excellent
72 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great service
A great service, at the right price with confirmed delivery dates from Ellen & Co. at the Abingdon branch.
What more can you ask for.
December 21, 2020
Unprompted review
Reply from Sydenhams
Hi Ian, thank you for the great review!
We certainly do have a great team over at our Abingdon branch - great to hear you're getting everything you need!
See you soon, and have a lovely Christmas and New Year!
Many thanks, Syd.
Well done Sydenhams Abingdon branch
Sydenhams Abingdon branch have been my one stop shop for over three years. Great service, excellent aftersales care and wonderful staff. Mike, Ellen, Mike, James, Ben, Martin, Adam
Have really helped me to get my jobs moving. Keep up the good work
December 21, 2020
Unprompted review
Reply from Sydenhams
Hi Stuart - thank you so much!
Glad we can help! Hope you have a lovely Christmas and New Year!
Many thanks, Syd.
I have been a customer at the Abingdon…
I have been a customer at the Abingdon branch for over 5 years now in all that time the service has been faultless, the staff are always accommodating and welcoming and they collectively have a great deal of knowledge which is why I go back. The manager there Mike Taysom I feel always goes above and beyond to look after his customers and to genuinely help wherever he can, this is a service you will never get elsewhere.
December 10, 2020
Unprompted review
Reply from Sydenhams
Thank you Fiona - Mike and his team certainly do go then extra mile! Always great to have you back too :)
Many thanks,
Syd.
Abingdon branch are really helpful
Abingdon branch are really helpful, and very good at getting supplies quickly and always keep me updated and price match on somethings which is very good.
They really are a great bunch at Abingdon and a good laugh too 😊
December 10, 2020
Unprompted review
Reply from Sydenhams
Thank you Wayne - great to hear you're getting what you need from our Abingdon branch - including some banter ;).
Many thanks for the review!
Syd.
POOLE BRANCH
Well done for all their efforts during this challenging time!
The staff have always been really helpful, with a fantastic product knowledge. Nothing is too much effort for them.
Would highly recommend this branch.
December 10, 2020
Unprompted review
Reply from Sydenhams
Hi Jane,
Thank you! Much appreciated - All our staff have been working so hard this year to ensure customers are getting the same level of service so that's great to hear!
Many thanks,
Syd
Sydenhams Abingdon
I recently bought a bathroom from Sydenhams Abingdon, they were absolutely brilliant start to finish. Adam was able to do plans on the computer that really helped us work out what we wanted and the price and process was painless. I would also like to thank Mike for all of his help in selecting the flooring and his expert advice on the building products we should use for all the tiling.
Couldn't be happier!
December 10, 2020
Unprompted review
Reply from Sydenhams
Hi John,
Thank you for your lovely review.
The plans we can do for Kitchens or Bathrooms really do help to give you a different perspective on the space - so really glad you're happy with your new Bathroom!
The team at Abingdon are happy to help if you have any further questions or need any more assistance!
Many thanks,
Syd.
Abingdon Branch.
Abingdon Branch.
Mike and team are fantastic to deal with.
Always helpful and great at keeping you in the loop with deliveries.
Acute Homes.
December 10, 2020
Unprompted review
Reply from Sydenhams
Hi Kate,
Thank you for the 5* review, much appreciated.
Great to hear you have an excellent relationship with our Abingdon branch - it's a good team of people there. See you again soon!
Many thanks,
Syd.
Excellent service from Sydenhams Totton…
Excellent service from Sydenhams Totton branch, Gemma was a star! From ordering, being notified of item arriving in store to delivery everything couldn't have been better! Keep up the good work!
November 20, 2020
Unprompted review
Reply from Sydenhams
Hi Paul,
Thanks for taking the time to give us a 5* review! Great to hear you got everything you needed through our Totton branch. We hope to continue assisting you with your projects!
Many thanks,
Syd.
Great Firm to deal with
First time I have ever used Sydehams through the Devizes branch. They provided such a great service that I will be using them whenever I can. Ordered timber on Thursday afternoon and delivered by 09.00 on the Friday with Pete being so helpful. Well done in these days of often poor service to get a Firm like this.
November 20, 2020
Unprompted review
Reply from Sydenhams
Hello Andrew,
Thank you for your review and for being our first TrustPilot reviewer! Great to hear you got all the bits you needed from our Devizes branch - we'll certainly let the team there know and we hope to see you again soon.
Many thanks,
Syd.
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