Sydney Commercial Kitchens Reviews 

120
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

its been 3 months now since we bought our new kitchen and everything is perfect! could not be better! thanks for giving our new barn - extension the dream make over!!!

Company replied

Rated 5 out of 5 stars

First purchased from SCK over 14 years ago. As a home cook, I don't *need* many commercial grade appliances - that doesn't stop me buying them. Have always purchased online/over phone. Every single t... See more

Company replied

Rated 5 out of 5 stars

Mel was fantastic! Most of our communications was by email with a phonecall or two to confirm our order. We received a good price and our purchases had to travel over 2000 km to get to us. No compla... See more

Company replied

Rated 5 out of 5 stars

We received prompt quotes for the commercial dishwasher options that we were interested in. Once we had chosen the dishwasher and paid for it the unit was delivered to regional NSW promptly. The truck... See more

Company replied

Company details

  1. Food Products Supplier

About Sydney Commercial Kitchens

Information provided by various external sources

Powering Kitchens Australia wide .

Powering your Kitchen

Contact info

4.8

Excellent

TrustScore 5 out of 5

120 reviews

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4.8

All reviews

(120)

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Rated 5 out of 5 stars

Purchased items from NZ

Purchased items from NZ. Received in good order. THanks.!

August 3, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Vishaal, you are most welcome and thanks for your positive comments. Regards Neil

Rated 5 out of 5 stars

Great service!!

Melissa at SCK has always been efficient in meeting all our orders.

August 2, 2019
Unprompted review
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Reply from Sydney Commercial Kitchens

Hi Sala, thanks for your great feedback. Cheers Neil

Rated 5 out of 5 stars

Very helpful

No drama. Great doing business with you.

August 2, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Nick, great doing business with you as well. Thanks for your positive review. All the best, Neil

Rated 5 out of 5 stars

Happy customer

Good service, price and prompt delivery, thanks

July 28, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Phillip, thank you for your excellent comments and your positive 5 star review. Cheers Neil

Rated 5 out of 5 stars

They have been extremely helpful all…

They have been extremely helpful all through the process of providing advice as to the products that would best suit my needs, providing excellent prices and accommodating in the delivery process. I will recommend them to all.

July 27, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Gayle, thanks for your lovely review and comments. All the best, Neil

Rated 5 out of 5 stars

Great Service

Great service and prompt responses from Melissa.

July 26, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Sanjay, thanks for your excellent review, we appreciate it very much. All the best, Neil

Rated 4 out of 5 stars

Great Experience

I ordered a product and it was the same as shown in the picture. Even it was delivered on time. I love it!

July 15, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Callum

Thanks for your great comments. All the best, Neil

Rated 5 out of 5 stars

Great Service

Quick response to enquiry and received the product the next day.
Highly recommend.

Thank you

July 2, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Daniele, thanks for your excellent comment. Glad to see that everything went to plan. Cheers Neil

Rated 2 out of 5 stars

Short story

Short story, I ordered an item, didnt receive it, found out 3 weeks later wasnt even sent, then had to wait another 2 weeks.
Salesgirl was very helpful, but its always someone elses fault. Just suck it up and say this is our fault. Your service delivery failed you, not me. You failed me by not following up to ensure the package has been sent.
You graciously refunded me $100 of my purchase. This was a good gesture. It did not help me in my business but was appreciated.
thanks

June 27, 2019
Unprompted review
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Reply from Sydney Commercial Kitchens

Hi Janine, I am sorry that you have had such a poor experience with SCK. You can see from our other reviews that it isn't typical of our level of service. Your experience however, has prompted a review of some of our procedures, and hopefully what happened with your order will not be repeated. I hope your blender is working well. My apologies again, Neil

Rated 5 out of 5 stars

Helpful customer service

Helpful customer service, fast delivery, good price.

June 25, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Elaine, thank you for your positive comments. Remember, we can also keep you supplied with more vacuum seal bags should you require them. Thanks again, Neil

Rated 5 out of 5 stars

Excellent communication and delivery

We received prompt quotes for the commercial dishwasher options that we were interested in. Once we had chosen the dishwasher and paid for it the unit was delivered to regional NSW promptly. The truck was able to unload the 100kg unassisted and the unit was placed inside ready for installation. - Excellent service

June 12, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Anthony, thanks for your lovely comments. We do appreciate your business and will work hard to get it. Thanks again, Neil

Rated 5 out of 5 stars

professional and client focused…

professional and client focused communication. prompt processing and delivery without fuss.

June 7, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Chris, thanks for your positive feedback. Mel said you were a great customer as well. Thanks again, Neil

Rated 5 out of 5 stars

Great place to shop

Great place to shop! High quality range for bakery and patisserie at very competitive prices. On time delivery and great customer service.
Thanks Scott, Neil and staff at Sydney Commercial Kitchens!

May 30, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Klem, thanks for such a great review. I think your business is a great place to shop as well, your desserts always look so yummy! Cheers Neil

Rated 5 out of 5 stars

All good thanks

May 29, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hey Mike, thanks for your review. We have many happy clients in NZ, glad you have joined them. Cheers Neil

Rated 5 out of 5 stars

SCK review

Sydney Commercial Kitchens is a great business to deal with. Neil and the team are professional, honest and friendly.
Highly recommended!

May 29, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Thanks Andy, we like having you on our side as well. Cheers Neil

Rated 5 out of 5 stars

Always positive and helpful.

Always positive and helpful.
Always willing to help and support.
Honest & professional service.
Nothing is a problem that can't be resolved.

May 28, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Jess, it also helps that you and Shak are some of our favourite customers. Thanks for the positive review. All the best, Neil

Rated 5 out of 5 stars

A bit expensive but very efficient and…

A bit expensive but very efficient and fast customer service...
Thanks Melissa

May 23, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Marco, thanks for your positive feedback. Hope the blades are doing their job. Cheers Neil

Rated 4 out of 5 stars

Helpful Staff

May 22, 2019
Unprompted review
Sydney Commercial Kitchens logo

Reply from Sydney Commercial Kitchens

Hi Matthew, thanks for you great comment. We are proud of our level of customer service, often it is this alone that makes us stand out from the crowd. Cheers Neil.

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