Synergy Recycling Reviews 

60
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I just wanted to thank you for such a smooth service with you and your company. Right from the first interaction with Hannah when I called, I have spoken and communicated with polite, professional... See more

Rated 5 out of 5 stars

One phone call expertly handled at the office by Hannah set up the collection of numerous gas bottles etc . vehicle arrived on time ,the driver could not have been more helpful very skilled manoeuv... See more

Rated 4 out of 5 stars

The only down side to the whole arrangement was the slight lack of communication and delayed collection. The people were pleasant but i think they're very busy at the moment. The job was executed ver... See more

Company replied

Rated 5 out of 5 stars

Excellent service - Two of the gas bottles being picked-up very large, but handled safely. Highly recommended if you have gas bottles you don't know what to do with. In my case two O2 bottles and o... See more

Company replied

Company details

  1. Garbage Collection Service
  2. Gas Cylinders Supplier
  3. Logistics Service
  4. Recycling Center

Written by the company

Synergy's expertise covers a broad spectrum of gas cylinders Disposal, including but not limited to: Aerosols Disposal, Acetylene, Diving cylinders Disposal, Oxygen cylinders Disposal, UK LPG Auto Tank Disposal, Disposable helium cylinders, Beer kegs Disposal, Fire extinguishers Disposal, Flammable canisters Disposal, Halon & specialist extinguishers, Fire suppressant Disposal, MAPP’s Disposal, Autotanks Disposal, Froth packs Disposal, Disposable Kegs, LPG cylinders Disposal, Inert canisters & high-pressures, Oversize high-pressures Disposal, Non-repatriatable gas cylinders, Brewery gas cylinders Disposal, Refrigerants Disposal, Soda stream canisters Disposal, Nitrous Oxide Disposal, Flammable Lecture cylinders Disposal, Toxic Lecture cylinders Disposal, Calibration cylinders Disposal, Medical cylinders Disposal, Hydrogen Disposal


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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4.8

All reviews

(60)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service

Antony was very professional and carried out his work well.

January 29, 2025
Synergy Recycling logo

Reply from Synergy Recycling

Thank you for your kind words! We're delighted to hear that Antony provided a professional service and carried out his work well. We’ll be sure to pass your feedback on to him. If there's anything else we can do for you, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Well organised

Well organised, driver incredibly helpful. Compliance paperwork emailed next day

December 12, 2024
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Reply from Synergy Recycling

Thank you so much for your kind feedback!

We're delighted to hear that you found our service well-organised and that our driver was helpful.

Ensuring compliance paperwork is sent promptly is part of our commitment to excellent service, so we're thrilled to see it appreciated.

Rated 4 out of 5 stars

Good

Good, professional service. Lead time is usually few weeks but sometimes they manage to get someone sooner.

December 12, 2024
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Reply from Synergy Recycling

Thank you for your kind review!

We’re glad to hear you find our service professional. We always strive to arrange collections as quickly as possible, and while our lead time is typically a few weeks, we do our best to accommodate sooner when we can. Bespoke collections are also available if required, though they may incur additional costs compared to planned collections.

Thank you for your support!

Rated 5 out of 5 stars

Uplift of redundant gas cylinders

I tried a few companies to ask about getting my job done. This company, (Synergy Recycling) proved to me that they were sincere about fulfilling my job for me. They programmed me in for their attention as soon as was practical. Hannah contacted me when this was to occur and kept me up to date with progress including time of day of uplift. When a final day and approximate time for uplift of my job was arranged, they told me their driver would contact me the day before he was due to visit me. Sure enough he did contact me to finalise the exact timing of uplift for my job. The driver arrived at my address bang on the time he had confirmed.
I was impressed with the communications and practical performance of both the company coordinators and also the person doing the actual job. This attention and accuracy to detail is quite rare now.
It was a pleasure working with this company and its employees, and would not hesitate to utilise their services again and would also recommend them to anyone else who might require their services.
I stand by my review of this actual operation by this company, especially the driver who carried out my small job. The operational side of the job was very slick and well executed: however, I have just paid the invoice I was sent on 18/December/24. I was shocked to discover the sum required to be paid on the invoice was 124% of the sum I had been quoted (in writing) for the execution of my job. This is the original quote plus just under an additional quarter on top of that sum. I voiced my displeasure about this, but decided to take the easy way out and just pay the sum required on the invoice. I am not a business type of person and thought I would have been no match against these people during any ensuing discussions/arguments that would almost certainly arise. I thought I would mention this to make others aware that something similar may repeat itself. On the plus side, the actual job was completed in a very satisfactory manner. It's a pity about this sour note at the end.

December 10, 2024
Unprompted review
Synergy Recycling logo

Reply from Synergy Recycling

Thank you for such a detailed and glowing review!

We’re thrilled to hear that you had such a positive experience with our team. At Synergy Recycling, we pride ourselves on clear communication and reliable service, so it’s fantastic to know that this was reflected in your uplift process.

We’ll be sure to pass on your kind words to Hannah and our driver, as they work hard to ensure everything runs smoothly for our customers. Your recommendation means a lot to us, and we look forward to assisting you again in the future if needed.

Thank you for choosing Synergy Recycling!






Rated 2 out of 5 stars

Only collected form HWRC missed the…

Only collected form HWRC missed the Transfer Station and did not book in at the transfer station weighbridge as requested

November 13, 2024
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Reply from Synergy Recycling

Thank you for your feedback. We’re sorry to hear about the experience you've had with our service.

It appears there was a misunderstanding regarding the collection process and weighbridge booking at the transfer station. Our goal is to provide reliable and efficient service, and we apologise if we didn’t meet those expectations on this occasion.

We'd love to discuss this further with you to ensure this is avoided in future. Please get in touch with us at email@synrec.co.uk

Rated 5 out of 5 stars

Simply just the best

Simply just the best. Very professional and friendly service all the time.

November 13, 2024
Synergy Recycling logo

Reply from Synergy Recycling

Thank you for your fantastic feedback! We're thrilled to hear that you've found our service professional and friendly. Providing the best experience for our clients is always our top priority, and your kind words mean a lot to us.

Rated 5 out of 5 stars

great service as usual

November 5, 2024
Synergy Recycling logo

Reply from Synergy Recycling

Thank you so much for your kind words! We're thrilled to hear you received great service, as we always strive to deliver the best experience possible.

Rated 5 out of 5 stars

Always good service

November 5, 2024
Synergy Recycling logo

Reply from Synergy Recycling

Thank you for your kind words! We're thrilled to hear you've consistently experienced great service with us.

Rated 5 out of 5 stars

collection of gas bottles and various pressure vessels

One phone call expertly handled at the office by Hannah set up the collection of numerous gas bottles etc .

vehicle arrived on time ,the driver could not have been more helpful very skilled manoeuving in a tight yard a true credit to his company .Gas bottles are a constant problem for waste disposal 0perators there is only one company to ring SYNERGY .... You ring they come your hazardous problem goes away with full compliance.Dave Frenchs skip and grab.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Amazing service from everyone at Synergy! They were super helpful and accommodating, tailoring their service to our needs. The director Sam went above and beyond to make sure everything went smoothly which was really appreciated.

Thank you Synergy!

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service for Hazardous Waste…

Excellent Service for Hazardous Waste Disposal!

I recently had the pleasure of using the services of Synergy for the disposal of hazardous waste cylinders from my yard in Wales, and I must say, I am thoroughly impressed. From start to finish, their professionalism and efficiency were top-notch.

The team that came to collect the cylinders was punctual and well-prepared. They handled the hazardous materials with the utmost care and attention, ensuring the safety of both my property and the environment. Their expertise was evident, and it was clear that they knew exactly what they were doing.

Overall, I cannot recommend Synergy Company highly enough for their excellent service in disposing of hazardous waste. Their professionalism, efficiency, and commitment to environmental responsibility make them the go-to choice for anyone in need of hazardous waste disposal services. Thank you, Synergy Company, for your outstanding work!

April 17, 2024
Unprompted review

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